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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had beats and Bose before, but never have I experienced something so amazing as these headphones. Wow, the noise cancellation surprises me every time I turn it on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable n quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves them so much. Comfortable and quality. Bought on sale and have seen them go for less since purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones out there

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best noise-cancelling headphones out there. Only gripe I have with this model is no multi-device connect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LMMo, Thank you for the 5-star rating! We're glad you're enjoying your new Sony WH1000XM3. We appreciate your feedback about the lack of multipoint connection feature. If you're looking for this feature, please check out the WH1000XM4. To get the most out of your headphones, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Voice Assistant compatibility, and touch controls. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them. Really easy to pair with your phone amazing sound quality for music and great for answering the phone and conducting Zoom meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best headphones I’ve ever bought could have better noice Cancelling but I promise u they are worth the money and from what I’ve seen are better than the Bose 700

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyxm3,

      You made the right choice with the Sony WH1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really fill in love with this headphones. it had the best design and quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. They are making quarantine much more peaceful and allow me to completely block out the rest of the house when I want to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi carm, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing... definitely better then Bose Noise cancelling better then Bose Two issues 1. Build quality feels cheap compared to Bose. 2. Only connects to one device at a time. Unlike other boothtooth headphones (Bose) that you can connect to more then one device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good sound proof headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these headphones. Especially like the feature where you can put your hand over one of the headphones without taking it off and you can hear people talking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Cancelling Outstanding!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is outstanding !!! Waited till the price drop and rushed to purchase,I tell you amazing sound not disappointed at all with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling feature is amazing. Once you start music and have that feature on, you can't hear any except for your music. No outside noise at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Blt2!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. I bought theses for my son and he loves them. He said the sound quality is phenomenal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nick,

      Awesome! We're glad that your son is enjoying the sound quality of the headphones. To get the most out of the WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the best headphones i have ever purchased. Amazing quality and sound. Awesome customization and amazing app as well for the headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryant, thank you for purchasing our industry-leading noise canceling headphones. We are happy to hear that you like the sound quality and the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. We designed these headphones so you can block out noise and experience next-level silence using our advanced noise canceling technology. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my sister as a gift she loves them so much she plays games a lot and she absolutely loves the sound quality and the noise canceling efforts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like this head phone and no complaints.Crystal clear sound and easy to operate.Especially Noise cancellation feature is very good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned many good expensive headphones from beats to AirPods to Bose. These are the best and have the best audio quality of any headphones I have ever used.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were the bomb!! Purchased for a long flight pre Covid... drowned out all noise surrounding me! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ony-WH-1000XM3 Wireless Noise Canceling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best!!! These are the most awesome wireless headphones I've ever used. Any background noise is 98% eliminated and the sound is perfect. Worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price , great item !!! Charge last long . One of the best on the market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These headphones are bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is awesome. Wore this on a plane to Europe. It’s crazy how these block out the sound of the plane and people’s voices. Flying is much nicer now

    I would recommend this to a friend