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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones on the market and they are compatible with a aviation mount for the plane. The noise cancellation quality is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphones I have ever tried, excellent noice cancellation and sounds quality, despite being Bluetooth. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Nate!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! Have a lot of background noise and work and these headphones lock it all out allowing me to focus.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Princess, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought these a few weeks ago and the most I can say is that they are okay. I bought them for a mix of gaming and studying. For gaming these are pretty nice, you can use it for voice chat as long as you get an aux with a mic. However these are very uncomfortable after some time. For studying, they are nice with good noise canceling however they are, again, very uncomfortable after some time. Comfortable when you first start wearing but bad after like 40mins to an hour. Music is fantastic - just set the equalizer to optimum settings. So all in all…they are just meh.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was fantastic and you could customize it even more through their app to reach the sound quality you truly want!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Favored, we are happy to hear that you like the headphones' sound quality. Indeed you can get the most out of your WH-1000XM3 via Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Two major flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work great, the only two quarrels I have are, they aren’t as loud as I’d hoped for the price, and the noise cancellation isn’t as tight either. I have read many reports on other headphones that offer noise cancellation and some say they block all sound out, while others say you can hear people’s voices. With my AirPod Pros noise cancellation blocks everything out, however; with the Sony’s I can still hear voices. It may be due to one being earbuds and the other being over the ear headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Familyman7280, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Wish the mics used for talking on the phone was a little better though. But sound quality and noise cancelling is top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the cheap ones. These are great. A little more money but worth every cent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Awesome, We are glad to hear that you are happy with your purchase! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!
      -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the Bose Q35 and they are good but the Sony is excellent and slows more things you can adjust on the app. This is the best on the market

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Hcartel1,

      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WIFE CANCELLATION

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE SOUND QUALITY. USE THEM WHILE TRAVELING ON PLANES AND I CANT HEAR MY WIFE WHEN SHES TALKING..LOL EXCELLENT NOISE CANCELLATION.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed this to watch movies on our long flight to Africa. Flight had a few screaming babies and these headphones workedike a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my husband. These are the most amazing headphones and the noise canceling is great to listen to music, play games.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for music lovers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this for almost 2 months now. I use it everyday at work for listening to music . Good nice cancelling but still we can hear the voice of other people. Using it for a long time is kind of heating and gives irritating feeling over the ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise canceling headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone has a good noise canceling. Also a good quality. If the price was little bit down. Its gonna be the headphone ever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marik, we're glad you like the sound quality and noise canceling feature of our product. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic listening to this headphone The music is great, sound of the movie is excellent , noise cancellations great Gave one to my nephew

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh boy. These are wonderful. Didn't realize what good headphones were till I got these. Very happy with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matt, Thank you for the 5-star rating! Glad to hear that you are happy with your purchase! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are hands down the best headphones I have ever used! I use to think Bose was the best but there is a new king in town!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roger, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones. totally worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise cancelling headphones I have ever used. They sounds better than the bose qc35ii and have way more functions than them too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones are truly the best has a great sound stage for music

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Alex, Awesome! Glad to hear that you are happy with the sound quality of your new WH1000XM3! o get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are as good as everyone says. I cross shopped with Bose35 and chose these because of comfort, ease of use, and performance.

    I would recommend this to a friend