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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 5,978 reviews
  • Rated 5 out of 5 stars

    Great sounding headphones with a big plus.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theres are some of the best noise canceling bluetooth headphones you can buy. They have great sound and realy comfortable the battery is phenomenal with normal use say 2 to 3 hours a day i can go all week without a charge. The noise canceling is not overwhelming to where it feels like pressure on your head and the block out a good amount of noise listening at low volume. The ambient noise feature is great if you need to hear something or someone with out removing your headphones. Overall great product would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony bluetooth headphones that rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased instead of Bose wow sound is deeper and clarity top notch. These were present and my aunt loves them spend the money for quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had a couple of pairs of beats. These are by far the best headphones I’ve ever had. Amazing sound quality. Great noise canceling.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome accessory , tried out on a trip to Cancun Mexico and the noise canceling was perfect, canceled all exterior noises.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NMuser, we are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent headphones. Used them on an airplane trip and it made the whole experience so much better.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cjscss, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BEST WIRELESS HEADPHONES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i owned the first generation of this headphones and it was a bit of disappointment but This M3 really turned things around! Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For months, I researched to best set of headphones with noise cancelling. I finally went with the Sony's and I'm very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works as advertised!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is excellent; the noise cancelling is quite effective. I travel quite a bit and the carry case is extremely durable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mike!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the real deal. Best noise cancelling on the market. The only thing that needs a little work is the touch controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear good sound. The sound blocking is pretty good but not silence but I would still buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill, Thank you for the 5-star rating! We're happy to know you appreciate the clear audio quality and great noise cancellation of the headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best wireless earphones to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these as a gift. The recipient said they are the best earphones ever, comfortable on a 9 hour flight with battery life to match.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! They are truly noise canceling and the sound is amazing. Absolutely recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FloridaGirl, Great! We're happy to hear that you like the sound quality and noise canceling function of your new headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-1000XM3 Wireless Noise Cancelling Over-t

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Black SMOOTH ! GREAT HEADPHONES

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DEEDEE, we're glad that you gave us a high rating review for this model. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are everything they say they are and better. Almost puts to world asleep outside of the headphones. Awesome purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise cancelling at it's best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome once you get them connected properly, been having issues with the app and connecting to iPhone. Much better noise cancelling then my Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JPMIAMI, we're glad you like the noise canceling feature of our product. We're sorry to hear that you had issues with your SONY unit connecting to your iPhone. It is recommended to follow this link when connecting the headset to an iPhone:

      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703103.html?search=iphone

      If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:

      Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality, almost as good as Bose in NC but ..

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better in sound for music. Sony has really stepped up their game. I really appreciate the great balance of sound and NC

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MellyMel, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What I needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are exactly what I needed easy to setup, sound is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roni, great! We'Re glad that you like the sound quality and ease of setup. The WH1000XM3 uses our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Puts the Bose Quiet Comfort to Shame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I've never fallen asleep listening to music. Just hard to take them off. They work great with my Sony 4K TV too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the correct settings, I’m in love with these Sony noise canceling headset. I bought them specifically for my air travels.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise canceling HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the headphones, clear quality & very good noise cancelling feature. Good buy at a discounted price during Labor Day weekend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, niru21!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US