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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 179 Showing 3,561-3,580 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best our the now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great especially when I take the LIRR to the city and don’t have to hear any unwanted background noises

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise canceling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for air travel. The pause noise canceling by putting your hand on the outside of the earphone is genius.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Danny!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding soise cancelling headphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For sure one of the best sounding noise canceling headphones on the market. Has a good premium feel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cameo, we are happy to hear you like our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy them!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality and noice cancellation. These are perfect for trips

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JUULian, Awesome! We are so glad to hear that you are happy with your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Hubby’s toy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband. They arrived punctually and he has used them each and every day since. He loves them dearly and hears nothing I say to him; he would write this review but I cannot get his attention.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nini, Thank you for this amazing review of your WH-1000XM3! We're glad to hear that your husband is enjoying the sound quality and noise canceling features of his new headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Quality In Sound And Physical Condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the best quality in bluetooth headphones I've felt in a long time, easily recommend for purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Lux

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we decided to ditch the all-in-one approach to audio equipment and buy the turn table, cd player, receiver, nice speakers, etc. we decided to treat ourselves to really, really nice bluetooth over the ear headphones. Paired with a bluetooth transmitter (purchased separately) which we plug into the “headphone jack” we enjoy being able to listen to music, the radio, etc. 24/7 without bothering our neighbors. We recommend these as a special treat.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top dog noice cancellation

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noice cancelling headphones hands down. Comfort wise I think the Bose win

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Trip Savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you have a 10+ hr flight and want the tiniest bit of solitude to think to yourself? These are the headphones for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone has crystal clear sound quality and the noise cancellation is at its best. I love my headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Ishrat!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: excellent & too tier noise cancelling. Cons: bluetooth connection to one device and takes several tries for the audio to connect. Overall good product but can be improved in the next iteration.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Almost perfect...almost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only annoyance is trying to pair the headphones. That’s a minor issue Cause they’re just about perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned tons of headphones but these are my favorite, they have amazing sound quality and are really well balance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    these are perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light, comfortable, easy to use and great noise cancelling. Great sound quality. Best headphones ive ever seen.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Doe742! Great! We’re glad you like the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome bass and solid noise cancellation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are at the top of the food chain. The app is reasonable and they have a great battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Musicbox! Great! We’re glad you like the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and quality. One of the best headphones that I have owned. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ogscorpion, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supreme noise canceling / listening performance/options. Night and day over previous name brand headphones I had.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good but expensive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked these a lot but they are very expensive, I also purchased the Bose QC2 and the Sony was better

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    Great sound quality but hot ears

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. The Sony app works better on iPhone than iPad. My ears get hot in these headphones. Bass is more powerful than vocals.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earphones I have ever owned! They are comfortable and the noise canceling is one of the best.

    I would recommend this to a friend