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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 5,978 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Headphones for Traveling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave these headphones to my son for Christmas and he loves them. Lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dam headphones I've ever owned. I now Have to enter 14 more letters to review this. ok done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love hearing music and podcasts with these headphones. noise cancelling at its best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zman, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I like the nois cancellation and the high suond quality. Perfect for traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fragnu, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality and noise cancellation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on the headphones is great. Plus, the Sony app gives you more options to customize your experience. Not the best for talking on the phone, but the noise cancellation is best in class.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I love the sound of these headphones and the noise cancelling portion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ATXDude, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound fantastic. I had a few connection issues but otherwise it was a great purchase highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever owned. Set-up is easy and syncing is a breeze. Sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve owned

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is unreal. With sound canceling on you can block out almost all outside noise.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome. They are easy to use and comfortable even when wearing for long periods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The easiness to use them and how it detects noise around you to amplify your music or cancel out the others

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling and sound quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought primarily for the noise cancelling feature but discovered the audio quality to be outstanding.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mgm56! That's great! We are glad that you are satisfied with the product. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Noise Cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancellation I've ever heard. Fidelity is quite good as well, certainly up to anything at the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable, great build, top notch sound quality. Make sure to download the accompanying app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these to cancel out noise to help study and they definitely help in drowning it out. True lifesaver!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love them they help me study in peace

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality Charges quick especially with fast charger Long lasting battery Looks good Etc.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headphones are wonderful. Even better sounding than their more expensive competition.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Teri, we are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good sound with difficulty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is very good once it is set up. There are no written instructions, but only pictures without words that require a bit of interpretation. The controls are touch controls that lurk behind an unmarked surface on the right earpiece, and they are difficult to use accurately. Linking the bluetooth to a windows computer was very difficult -- almost to the point of wanting to return them. Much searching on the internet and numerous attempts were needed to succeed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yorktown, We are glad to hear that you are happy with the sound quality of your new WH-1000XM3 Headphones! For the touch sensor, please use this guide on how to operate the touch sensors https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm3/articles/00204192 To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones & comfort

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, Sony quality. Could not find the noise mode only as when music is playing or connected ok, otherwise they shut down. On a plane, just want the moose cancel, no sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jason, we are glad that you like our industry-leading noise canceling headphones. The WH1000XM3 is perfect for traveling. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome! My husband just loves them. The noise cancelling feature is great for flights.

    I would recommend this to a friend