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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 194 Showing 3,861-3,880 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise canceling is amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever owned for music, phone calls on it are a Lil funny on it tho

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamerdad1, we're glad you like the sound quality of our SONY unit. If you're experiencing issues with the headset during phonecalls, please email us at [email protected] with the following details: Name: Username: Model Number: Issue: Telephone Number: Sincerely, ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pricey headphones but I really enjoy the noise cancelling capabilities I get from these.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome it is the best product out there. Nobody can beat it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Comfortable, Easy to Use, and Sound great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good active noise cancelling compared to Bose. I also like the touch pad built into the ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Canceling figure a plus

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bout as a father day gift he loves them a plus the noise canceling figure

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No more Noise

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked these headphones. The noise cancelling blew me away and the sound quality was excellent. The biggest issue I had with them is switching between devices.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blake, Great! We're thrilled you like the excellent sound quality and noise canceling feature of these headphones. We appreciate your feedback about switching between devices, please be assured we take this very seriously and continuously strive to improve our products. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Voice Assistant compatibility, and touch controls. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! They are just as good as the new ones!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality and no outside noises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can enjoy your music,books whatever you listen to and really escape. No outside noise at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Technically well built

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent headphone, good noice cancellation. The ear cup is soft and does not hurt the ears. The price is relatively high.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mickey, Awesome! We are so glad to hear that you are happy with the comfort and noise canceling of your WH1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice over the ear headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and headphone; music is easily customizable thru the app. Impressed by the ease of setup and how the headphone cancels out ambient noise. Really happy with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Great headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They not only have more power but I love bass and the extra bass feature is what sold me

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good but I wonder if the 900N is sufficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying them but I also tried the 900N's before committing to these and I think they are equally as good with some of the equalizing options that the mobile app comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is incredible! I can’t hear a thing when it’s turned on. Amazing headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skeezus,

      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool whats up with the new headphone love the sound and base qualiy great way to have fun

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Incredible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned no question asked. Audio, sound everything great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bestbuycustomer,

      That's awesome! We're truly happy to hear you're satisfied with our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      Thank you so much for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable! The application allows you to do so much more than expensive Beats!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband got these for traveling. They are perfect for what he uses them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BarbfromVH, We are glad to hear you are enjoying our industry-leading noise canceling headphones. The WH1000XM3 is perfect for traveling. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not interface well with Apple products. Otherwise, a terrific headset. I especially like the mute feature (cupping hand over the right earpiece pauses playback, and allows ambient sound).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the headphones we've tried out, these have the best noise cancelling option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheBoss, We are glad to hear you are enjoying our industry-leading noise-canceling headphones. We designed these headphones so you can block out noise and experience next-level silence. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sticks to your head while working out and provides optimum sound quality and ease of operation

    I would recommend this to a friend