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$278.00
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Comp. Value: $454.00

Customer reviews

Rating 4.7 out of 5 stars with 12570 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 12,567 reviews
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ANC headphones for the price. Paid $278. Lightweight and comfortable-easy long time wearing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Odysseus,

      We're glad that you're happy with your investment. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!

      ~Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy with the order

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase, light weight, good battery life and excellent sound quality. Highly recommended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Farddds, nice! We're glad you are very happy with your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy about my recent purchase. These Sony headphones have great sound, were very easy to set up, and are extremely comfortable to wear. Highly recommend them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeyD22, Perfect! Good to hear you're satisfied with the great sound, ease of setup, and comfortable fit of your Sony WH1000XM4. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set of headphones this sound quality is exceptional the fit the overall design perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love then! They are clear and the noise canceling feature is great! Battery life is also great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chan, we're glad you love the noise canceling feature and battery of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality. Love how good it’s noice cancelling is!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Jenni,

      Thank you for choosing Sony!

      We’re honored to hear that you appreciate the sound quality and noise-canceling features of the WH-1000XM4 headphones. It’s wonderful to know they are enhancing your listening experience, and your positive feedback encourages us to keep delivering products that support immersive and enjoyable audio.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Peak (on sale)

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome, I use these to jump rope and relax on my patio. The noise canceling is awesome and does its job. My son has autism and uses the ANC when he's in large crowds. My favorite feature is the quick ambient mode, simple hand over the right headphone and you can have a quick conversation, even lowers your music volume for you, hand off and it goes right back to the volume you had it and noise canceling on. The app works like a dream. Only complaint is it's slow for the app to recognize the headphones are on, but could be my phone or my lack of patience lol Worth the price when on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EddyRo,

      Thanks for sharing your review and experience with the WH1000XM4. We're glad that you and your son are enjoying the noise canceling function, ambient sound, and Quick Attention Mode of the headphones. Your feedback about the app is greatly appreciated. Make sure that the app is updated. You may also want to restart your mobile phone.

      Hope this helps. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best headphones on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones with all the newest features on the market. Noise cancelling is under then Sony 1000xm3, but can be improved in next OTA updates. Cushions are super comfortable, however, people with big ears can feel some discomfort. Swipes/taps will not work with gloves in cold weather. Sound quality is one of the best on the market, bass is great but not too deep comparing with some bass-oriented models like beats studio.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best headphones!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones!! They are very comfortable, have really good sound, and do a great job of cancelling noise. I have 2 pair and have purchased 2 other pairs for gifts.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2Play, we're glad you love our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones for the price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing pair of headphones for the money. Sound quality is great, but if you’re a person that likes bass then these headphones are not for you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WinA,

      Thank you for choosing Sony!

      We're excited to hear that you’re enjoying the WH1000XM4 headphones and appreciate their great sound quality and value. Your honest note about the bass response is especially helpful, as it offers valuable insight into your listening preferences.

      To enhance your experience, you can adjust the bass on your WH-1000XM4 headphones using the "Sony | Sound Connect" app. The app lets you choose from preset sound profiles or create a custom equalizer setting, where the "Clear Bass" slider allows you to increase or decrease the bass to your liking.

      For a step-by-step guide, this video shows how to adjust the bass and equalizer settings: https://youtu.be/z9Ak6Z0qxz0?si=r4jBO5LentUDXc6j.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over ear headphones. I’ve bought several different bands but always come back to these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Amber!

      We are delighted to hear that you consider the WH-1000XM4 to be great over-ear headphones! Your loyalty means a lot to us, and knowing that you always come back to the quality and performance of these headphones is the best compliment we can receive.

      Thank again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! They are perfect for flights and for studying. As well as for train rides. The noise canceling is ideal and the sound is lovely. The battery is also relatively long lasting. I’d recommend for anyone looking to experience their music/sound in a great way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AbigailT, We are happy that you are having a great time travelling and studying while using your new Sony wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best keep getting better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had the XM2, XM3 and now the XM4 models of these headphones and they never fail to impress me. It is hard to make them a lot better for sound quality and comfort but Sony adds mild tweaks every model to make them that much better. The noise cancelling is fantastic. We just got back from an airplane trip to Florida and when we got off the plane my wife said "Wow, that kid behind us was annoying" and I said what kid? Never heard them. Pros: Sound quality. Very even and balanced and if you have personal preferences you can manage that on the EQ in the app. Bluetooth range and pairing. Easy to pair range at least 30 feet even thru walls Comfort. They do seal around the ears well and after a long wearing period I do get some "ear sweats" but they are never uncomfortable. Noise cancelling is superb Able to cup your hand over right earcup to hear someone talking to you. Sensor that detects when you remove the headphones and pauses the music. (new for XM4) Adjusts noise cancelling depending on what environment you are in. Very intuitive and easy to use app for adjustments and tweaks. Case is well built and looks classy and they do hold up well. Cons: The only thing I can say I do not care for is the speech recognition that pauses the music when you speak. If you just clear your throat the music will pause but it can be easily turned off in the app. If you are looking for a pair of high end headphones with noise cancelling I cannot recommend these enough. You will not be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mrkato, Awesome! Thank you so much for your continued support for our Headphones! We are so glad to hear that you are happy and satisfied with your new WH-1000XM4's comfort, noise-cancelling, and Bluetooth functionality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, the sound quality is great and it is very durable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kelvin,

      It brings us great satisfaction to hear that you are loving your WH-1000XM4 headphones! We take great pride in combining premium sound quality with a durable build, so it is wonderful to know they are holding up well for you.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great headphones, very good noise cancellation, light weight, beautiful design, fair price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi robs, we're glad you like the design and the noise canceling feature of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Excellent service excellent price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JyotiK, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony, great for gaming!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is rich and deep, a classical Sony feature. They are very comfortable to wear for a long time. Great for gaming.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UnahppyCamper,

      Perfect! We're glad that you like the sound quality and comfort of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Quality, best headphones on the market. Excellent for everyday and gym use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, MattN!

      We are thrilled to hear you find the WH-1000XM4 headphones to be the "best on the market" with beautiful quality, perfect for both everyday and gym use.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    College Student in need of wuiet

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work incredibly well. I can’t really hear anything at all with them on. Connectivity is phenomenal

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SeanK, That's awesome! We're glad you are impressed with the connectivity of the headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    She loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My own personal review of the pair I purchased for myself gave these a lower rating because they pinched my head too much, this review is for the pair I purchased for my GF. She absolutely loves them and uses 3-4 a week. She says the bass thumps and its very clear. She likes being able to put her hand over the earmuff and for the noise cancellation to stop. The sound she says is great and she plans to use these for years to come.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LDaniel, we're glad that your GF enjoys using these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We hope that you'll also have the same experience with the headphones. ~Ralph Sony_US