Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10101562
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Comfort, Sound quality
Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Comfortable enough for all day use. Solid battery and fast charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AcuPunK, we're happy to hear that you like the sound quality, comfort and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Beat my expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hesitant to buy this at first, but it is amazing. The noise cancelling is good and it fits pretty comfortably and you can adjust it according to your liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmnaM, we're glad you like the sound quality and comfort of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony Headphones Great
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever, the noise cancelling and sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NasreenA,
Thanks so much for taking the time to share your feedback about the WH-1000XM4 headphones!
We are really happy to hear that the noise cancelling and sound quality are amazing for you.
These headphones are also loaded with features like Adaptive Sound Control, which automatically adjusts ambient sound settings and Speak-to-Chat, which pauses the music when you start talking.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
XM4 is #1 in my book
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned every iteration of these. The sounds quality is second to none, the noise canceling excellent, the fit amazing on my giant head (xm3 and xm4 are good for big heads but equally comfortable on my petite wife's noggin), the LDAP, 3D audio, touch controls, adjustable noise canceling to add wind canceling or include voices, etc is all top notch. I highly recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spence,
Great! We're glad that you are having a great experience upgrading to the WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Superior build
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is far better than their successor. Wh-1000xm5 sound quality a bit better than these but the build quality of the 1000xm4s are superior.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi papiloxs!
It is most rewarding to hear that you appreciate the great build quality of the XM4 model.
Even though the XM5 has some sound improvements, the XM4s still deliver a premium audio experience with features like our industry-leading noise canceling using the HD Noise Cancelling Processor QN1, Speak-to-Chat, and an impressive 30-hour battery life with quick charging.
Thanks for choosing Sony!
Warm regards,
Estefany
- Pros mentioned:Sound quality
Still the King
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even with newer models out, this feels like the winning form factor for convenience and comfort. sound is phenomenal
I would recommend this to a friendBrand response from SonyListens
Posted .Hello tomladder,
Thank you for choosing Sony!
We're excited to hear that the WH1000XM4 headphones continue to impress with their convenience, comfort, and phenomenal sound. Your appreciation of this model’s design and performance encourages us to keep prioritizing quality and user experience. Thank you for sharing your thoughts!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Sony’s best ANC to date
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried the Bose 700. I like the sound quality of the Sony better. The Bose is slightly more comfortable on my head but I do not like the midrange sound quality of the Bose. You have to try and listen to both for a direct comparison. The Sony app is very well made. The Sony’s are best on flights to get rid of the engine and people yakking loudly near you to listen to your high quality music.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Excellent Headphones for all scenarios
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is phenomenal, the apps customization of sound is excellent, and they are very comfortable for long sessions. Absolute must buy if you love listening to podcasts/ebooks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ricdrellana, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Sony
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever had. Quality sound and the battery lasts forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanS,
Thanks for sharing your thoughts! It's fantastic to hear that the Sony XM4 headphones have impressed you with their top-notch sound quality and incredible battery life.
Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Battery life, Comfort, Sound quality
Great buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and noise canceling comfortable long lasting battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blion,
Perfect! We're glad that you are enjoying the comfort, battery life, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Sony headphones!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality and very comfy for long term wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SophiaK, thank you for your 5-stars rating on the Sony - WH1000XM4. This pair of headphones are designed with super-soft ear pads for long term use. They also have intelligent premium noise canceling technology that gets you superior sound to elevate your listening experience!
Thank you for choosing Sony.
Best regards,
- Dominick
- Pros mentioned:Comfort
Uhm Actually
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty fwickin good :3 would recommend to anyone who likes using headphones and not having sore ears!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobM,
We could not be more pleased to hear how happy you are with the Sony WH-1000XM4 headphones! We place a high priority on comfort during long listening sessions, and we are delighted that you can enjoy your headphones without experiencing sore ears. Thank you for the enthusiastic 5-star review and for trusting Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Head Phones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best headphones hands down amazing sound quality fire
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AngelM
It is great to hear that you are loving the sound quality of your new WH-1000XM4 headphones! We are so happy to know they’ve earned the title of "best headphones" in your book.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great while exercising
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sounds is excellent. I’ve been using them while exercising and they are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisC,
Thank you for taking the time to share your experience! We are delighted to hear that the sound quality of your WH-1000XM4 headphones is excellent and that they’re a great companion during your workouts.
These headphones are designed with industry-leading noise cancellation and a secure, comfortable fit to keep you motivated and immersed in your music. Plus, features like adaptive sound control and long battery life make them perfect for active use.
We appreciate you choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
To Many Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do, what they do, better than most headphones on the market. The noise canceling is great. The isolation these provide is exceptional yet, still give you a sense of spaciousness. They are extremely comfortable, and you can wear these all day, no issues. People like to say that the plastic here is High Quality, but they are still plastic. $300 headphones. No matter how tough they may be, should not feel like they will break into a bunch of pieces when you drop them. Surely they are not, but I have $100 bluetooth speakers that feel higher quality than these. Just for reference, I own a Sony TV, and Sony A series camera, so I am accustomed to the quality of the their products. I even had an original Walkman, back in the day but, I digress. That being said, these do not sound great. Because the noise isolation is so good, I could never get that feeling of being underwater, out of my sound field. The highs are not as clean as I would like then. The mids are too full without enough clarity. The bass can never be realized even with equalizer tweaks, and sounds overly tight. These are not neutral, nor are the punchy so you are left in a world that you just get used to. I wanted to like these, as the reviews are Out of This World. Thousands of sparking reviews. Guess my hearing is just a bit off, and I do not have have $1200 to buy all the different like priced headphones, so I guess I am stuck with these. If you have the opportunity to listen to these in store, try to. If not, make sure you get these back before the return period. They will not start magically sounding better, just because of other people's reviews. If features are more important than sound, these are the headphones for you.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SteveU, Thank you for the detailed review of your new Sony WH-1000XM4 headphones! Good to know you like the exceptional noise cancelation, comfortable fit, great sound quality, and overall features of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Bass, Sound quality
Headphones good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great noise canceling headphones. They have great bass and vocal clarity and are very loud. The case is built nicely and comes with all the accessories you would need. Definitely worth the money on sale or full price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason, we're glad you like our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Sony products and these are no exception. They work well and always seem to last a long time. Super easy to set up and comfy to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LisaW, We're delighted to hear that you're enjoying your new headphones. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Sublime audio quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have the comfort and the audio quality to justify the price tag on them. The case that it comes with too is very well made and convenient. Would recommend these to anyone that is looking to treat themselves.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SleepyFelipy, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
High quality geadphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise canceling, great audio, still great in 2025
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Solomon,
Thank you for choosing Sony!
It brings us great joy to hear that the WH1000XM4 headphones continue to deliver excellent noise canceling and great audio quality even in 2025. Your continued enjoyment of the product truly reflects the care and innovation we put into our technology, and we appreciate you sharing your experience.
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
A solid headset with overbearing noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall design of the headset is great, good quality, has a good carrying case, and it's very comfortable to wear. The sound quality it also fantastic and very customizable via their app. However the noise canceling feature is overbearing, making it feel like you're listening to your music and the hum of an airplane at the same time. I have tried this and the Bose noise canceling 700. I found the Sony pair to be a more comfortable and better sounding headset, but the Bose clearly outclassed it in noise canceling performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PineappleBoard, We're sorry to hear your issue with the headphones. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing your feedback. Jay