Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10101562
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Solid headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are comfortable to wear for hours. The noise reduction and cancellation is similar to sets on that price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeFL,
Great! We're glad that you are enjoying the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The Perfect headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Perfect for audiobooks and binge watching shows
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brii,
Thank you for choosing Sony!
We're excited to hear that you love the WH1000XM4! It's wonderful to know they enhance your experience with audiobooks and binge-watching shows. Your enjoyment means a lot to us, and we're grateful to be part of those special moments. Thank you for sharing your feedback!
Best regards,
-Fred
Carolina
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good and very good looking piece my daughter has for college and helping her good.
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic to hear, MartaG!
We are so glad the WH-1000XM4 headphones are working out so well for your daughter in college.
You picked a top-tier pair of headphones that are perfect for a demanding college environment. The XM4's combination of industry-leading noise cancellation and exceptional sound quality means she can block out noisy dorms and libraries to focus on studying, and then fully enjoy music or movies when it's time to relax.
And yes, they are a very good-looking piece of tech!
Thank you for choosing Sony to help your daughter succeed!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Worth the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, you get your money's worth. You can hear the difference of the quality of sound in the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmmanuelAndayaINCRadio,
That's awesome to hear! We're glad that you're enjoying the sound quality and price point of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
They’re okay.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought they were incredible after reading all the previous reviews, but they’re okay. I was looking for something that would cancel out the noise but my voice from The microphone , but it didn’t do that. Sound quality is good. Maybe the music I listen to sucks idk.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HeyWhatsup, thank you for choosing and purchasing our industry-leading noise canceling headphones. We're sorry to hear that you have an issue with the microphone of our product.
Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort
10/10 would buy again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had the wh-100xm3 thought they where great products and wanted a second pair for my computer and well. their pretty much the same just more comfy, bigger ear holes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyPony, That's really good to hear. We are glad you like your new Sony noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones, excellent noise reduction. Software has plenty of adjustments and options. Sounds excellent. Multi Bluetooth connection works very well. Very satisfied with headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RickG,
We appreciate your 5-star review of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality, Weight
pros and cons
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: 1. Light weight 2. Good function 3. Great Noise cancellation Cons: 1. Looks cheap and not pretty on the head 2. Heats up on your ear very quick 3. Low quality sound 4. Too much function Get Bang and Olufsen HX or H95!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi IpadProUser,
We're glad that you like the weight and noise canceling function of the headphones. Your feedback is greatly appreciated. Make sure to adjust the headband for the best fit and comfort. Install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. You can also use the app's equalizer function to tailor-fit the sound quality to your needs. Adjust the volume of the source device or app that you are using.
Hope this helps. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
GREAT HEADPHONES!!+
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are great, I love the function that isolates all the noise outside.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JennyC,
That's Wonderful! We're excited to hear you're loving your headphones. We engineered the WH-1000XM4 with our industry-leading noise cancellation to provide that exact feeling of peace and quiet.
Enjoy your fully immersive, distraction-free listening experience! Thank you for choosing Sony.
Regards,
Dominick
- Pros mentioned:Bass
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best set of headphones I've ever owned. I keep forgetting how good the bass is with these and get blown away everytime. They have become my favorite for games and movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danny,
Great! We're glad that you found the perfect headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
best headphones i’ve ever owned!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.noise canceling is amazing! love the ability to completely customize the headphones in various conditions
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ekovinchick, Thank you for taking your time to review our product! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
How’s your head(phones)?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had any complaints. Good headphones with great noise cancellation and sound quality. One con is the microphone is not good at all. But everything else is great and looks great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GoodHead, It's good to hear that you have no complaints about your new Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! -Vincent
- Pros mentioned:Sound quality
Very happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying these headphones..Blocks all outside noise and sound is great.Also like the finger sliding up or down to control volume and removal of headphone shut off
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyT, We're glad to hear that you are happy with your purchase! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Sound quality
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my husband. Very good quality, he really likes it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OlhaD, That's awesome! We are thrilled to hear that your husband likes his new Sony WH1000XM4 wireless noise canceling headphones. You chose the best for him. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Must have for the best listening experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These bluetooth headphones are the best sounding by far. Top of the line product. Treble and bass is crystal clear and low. Noise cancelation is top notch as expected from Sony!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CerebralOverload, We're glad that you love the noise canceling feature and sound quality of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a gift to my grandson. He is a college student and absolutely loves it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LHardy,
What a nice Christmas present! We're sure your grandson will enjoy this one. Great sound quality, awesome noise canceling capability and other amazing features for our WH1000XM4. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best noise cancelling headphones that you can buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling in these headphones might as well be sorcery. I've been able to concentrate so much better in my busy household because of these headphones. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi techjesus404,
Great! We're thrilled that you are enjoying the noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love these headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I literally can’t hear anything with these on especially the teenage children that im trying to block out. These get the job done.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TaNajia, Awesome! We are so glad to hear that you are enjoying your WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony headphones are different
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound! I couldn't be more happy then buying these it was worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Belki,
Perfect! It is so nice to hear that you are satisfied with your purchase. We're happy that you are pleased with the sound quality of your new Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Perfect Sound After EQ Adjustments
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the box is great, but the audio can be fine-tuned and perfected according to your taste when using the Sony Headphones App.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi pjvasquez, Awesome! We are glad to hear that you found the perfect headphones for you. With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl