Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10101562
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
The best of the best from Sony
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time using them they are great but when you play with the Equalizer they are amazing! The Noise-Canceling is god tier!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin,
Amazing! We're thrilled that you are enjoying the sound quality, equalizer, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
GREAT HEADPHONE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.MY DAUGHTER LOVES THEM. THE CANCELING OF NOISE IS GREAT.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GuadalupeR,
That's awesome! We are delighted to hear that your daughter loves her new WH1000XM4, especially the noise canceling capability of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good headphones for everyday use and very loud
I would recommend this to a friendBrand response from SonyListens
Posted .Hello EmmanuelG,
Awesome! It's nice to know that you are satisfied with the quality and performance of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones that work well with every device I've tried. The noise canceling feature works really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome to hear that, Troy! We're extremely pleased to hear you are enjoying the superb features, excellent noise cancellation, amazing sound, it works great with all your devices. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the noise canceling feature. Works well in office where fan is constantly blowing, or at home with washer and dryer running.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MJMM, We are glad that you like the noise canceling feature of your Sony WH-1000XM4 wireless noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent noise cancelling, which is why we purchased. sound quality not as good as my sennheiser, but still very good. wireless is a big plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi maynard99, You've made an excellent choice! Good to hear you're enjoying the industry-leading noise cancelation, sound quality, and wireless feature of your new WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and I love the noise canceling. Will buy for Christmas gifts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CherylT, we're glad you love the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are pretty good Good noise canceling good sound quality and even though they released a couple years ago they still hold up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanR, We are glad that you like the sound quality and noise canceling feature of your new WH1000XM4 wireless headphones. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great sound and noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality! Love the noise canceling feature! I can use my backpack leaf blower and hear my music good. Easy to connect to different devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emily,
We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Noise canceling is unmatched. Great features and sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Natalyn,
That's nice to hear! We are truly happy that you are pleased with the noise canceling feature and audio quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. I used them everyday when I go to the gym or do homework
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YennyferR,
That's good to hear! We're glad that you enjoy using your new Sony - WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones whether if it's a gym session or doing your homework. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Quality Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for my 16 year old son and he loves them. They’re very high quality and the noise cancellation is amazing. He’s very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TexasMom,
We're thrilled that your son is enjoying these amazing headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
- Pros mentioned:Sound quality
Works with Sony HT-Z9F
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Connects to my Sony HT-Z9F sound bar. Now I can enjoy late night movies with great sound quality and without waking up the kids.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bing,
Awesome! We are glad you're enjoying your new Sony headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good pair of headphones quality is quite great. Heard really good things about this product. In the end it did not dissapoint.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Javy,
We appreciate the 5-star rating! We're glad you like the quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
overall good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the headphones are overall good, especially in terms of sound quality and noise cancellation. but i wish they had a volume button.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FiruzaK,
Fantastic! We are truly delighted to hear your satisfaction with the amazing sound quality, exceptional noise canceling feature, and superb performance of your WH-1000XM4. We greatly appreciate your input with the volume control. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound Great quality Highly customizable Noise Canceling works great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickN,
Thanks for commenting! We are thrilled to know your satisfaction with the incredible sound quality, customizable settings, and industry-leading noise canceling function of the WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Best headphones I’ve ever owned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good noise cancellation. Easily connects to iPhone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DeanE,
Wow! We're glad that you like the noise canceling feature of our WH1000XM4 and how easy it is to connect to your iPhone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! The noise canceling is amazing and so helpful when I am studying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ella, That's amazing! We're truly happy to hear you are satisfied with the excellent noise canceling of your WH-1000XM4 and that you are enjoying using them, especially when you're studying. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! -Jess
- Pros mentioned:Sound quality
Quite
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality and sound, nice color,durable and to clean
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ArmeinD,
That's awesome! We're glad that you are satisfied with the sound quality, color, durability and overall quality of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best noise cancelling with most features!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding wireless over the ear headphones ever! The only reason to go for Bose would be slightly more comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ksam,
Thanks for sharing your review and experience with the Sony WH1000XM4. We're glad that you like the sound quality of the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband to your needs.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph