Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10101562
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones, clear sound and good noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello VolodymyrY,
Awesome! We truly happy knowing that you appreciate the sound and noise canceling feature of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great production. My son loves it and says it works well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zhang,
Great! We are very happy hearing that your son loves his Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, are these headphones cool! The noise cancelling features are amazing and the sound is exceptional! I highly recommend these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rinku, Great! Good to know you're enjoying the industry-leading noise canceling feature and exceptional sound quality of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Sony HW1000XM4 headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound barrier from surroundings. Amazing sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OmarS,
Wow! Thank you for sharing your feedback and we are truly delighted to hear that you are pleased with the audio quality and noise canceling capability of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
No complaints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IMO Great product better bass response than xm5's for as well as build quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrFriday,
Great! We're glad that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
amazing sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are perfect headphones, with an incredible sound, it is worth buying them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SalcedoJ,
You made the right choice! We're glad that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Weight
Best headphones ever
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supper light weight! Great for going on runs and super easy to connect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CarlaV, We are thrilled to know that your new Sony WH1000XM4 are the best headphones ever for you. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have completely exceeded my expectations and I would purchase them again. They are amazing at blocking peripheral noise and sound great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
We're thrilled that these headphones have exceeded your expectations. Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Excellent Headphones but makes ears hot
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my ears hot for more than 30 minutes on my head, but otherwise awesome and best ANC headphones I've owned!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ro49, we're glad that you're enjoying the noise canceling function of the headphones. Make sure to adjust the headband for the best fit and comfort. You may also find this link helpful:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
~Ralph
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great consumer-level headphones. The excellent noise canceling and sound these headphones offer is something not many other headphones come close to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoomerW12,
Great! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How can you go wrong with these. They are so comfortable and amazing. Love the features that adapts to your listening style. All in all so happy with these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wipeout74,
Awesome! We're happy to hear that these headphones fit your lifestyle perfectly. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Bass
Very good headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were great and very bassy the eq is helpful to tune your music to your liking.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abel, Thank you for this amazing review of your WH-1000XM4. We really love you love the exceptional bass, sound quality, and overall features of your headphones. It's good to know you're utilizing the built-in equalizer on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Mr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy to select this one after testing 5 other brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NadeemK,
Thank you for your purchase and we're glad that you made the right choice in getting our WH1000XM4 over other brands. Enjoy listening to your favorite music and thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best of the best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now this is true noise cancelling, have tried many other cheaper alternatives to canceling out noise, but none had been as good as these Sony headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yorch,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Awesome sound quality
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality. I really enjoy these. It is not completely noise canceling but extremely close.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tammy, we're glad you enjoy our product! We understand your feedback regarding the noise canceling feature of your Sony unit. If the effect of noise canceling is not sufficient, please follow this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752735.html?search=noise%20canceling
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
~Earl
- Pros mentioned:Comfort
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good headset, it’s comfortable, and easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric,
That's nice to hear that you are pleased with the overall quality, comfortability and easy to use of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
head phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AWesome head phones!! would buy again with no questions
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RobertS,
Thank you for choosing Sony!
We're excited to hear that you have such a positive experience with the WH1000XM4 headphones. Your confidence in choosing them again speaks volumes about their quality and performance. Thank you for sharing your enthusiasm!
Best regards,
-Fred
- Pros mentioned:Sound quality
Noise cancellation is fantastic!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best for my money. Worked great on international flight to Israel from Boston.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BruceB,
Fantastic! We are extremely pleased to know your satisfaction with the amazing performance of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great audio and noise canceling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is the best of any headphone I've used. Sound is not better than Bose, but deeper bass and a little less treble.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarkH,
Thank you so much for the perfect star review!
We are really thrilled to hear you are happy and satisfied with the amazing noise canceling function and great sound quality of our WH-1000XM4. We greatly appreciate your feedback.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good headphones. Sound quality is excellent and the noise cancelling is the best on the market dont hesitate to buy theese
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Darriel,
Awesome! We're glad that you like the noise canceling function and sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph