Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10101562
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Sony headphones
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Good headphones bought them for working out good sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Reyes,
You made the right choice! We're thrilled that you are enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Perfect phone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good phone! I highly recommend it! All features described are trustful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FabianeA,
Thank you for choosing Sony!
We're thrilled to hear that you recommend the WH-1000XM4 headphones and find all the features described to be trustworthy. These headphones are renowned for their top-notch noise-canceling capabilities, exceptional sound quality, and user-friendly features, making them a favorite among many users. Your recommendation is highly appreciated!
Best regards,
-Fred
Great headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, great tor listening to music on planes and doing meetings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello kort,
Thank you for sharing your positive experience with the WH1000XM4 headphones! We're thrilled to hear that you love them and find them great for listening to music on planes and during meetings. Your experience motivates us to continue delivering high-quality products. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Sound quality
Great headphones with adaptive noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great noise cancelling and sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trent137, Great! We're pleased to hear that you like the noise canceling feature and sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Totally worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best there is when it comes to noise cancelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
We appreciate the 5-star rating and we're glad to hear you like the industry leading noise canceling of the headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Best Noise Cancelling headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great note cancelling headphone for zoom calls for college
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mechEundergrad,
Great! We're glad that you like the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life
Better than Apple
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds good, charge lasts a long time. Recommend to adjust EQ settings with app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DevonN, we're glad you like the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones i owned just amazing and incredible
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adiusa447,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Use them daily. Just wishe th it came with a case.
I would recommend this to a friendBrand response from SonyListens
Posted .HI, Xxxx,
Thanks for the review and the 5-stars rating! We are glad to hear that you love your Sony headphones! Keep enjoying the amazing sound quality from the headphones, and their amazing Noise Cancelling feature!
In regards to a headphones case, this model should include bundled a carrying case, so in case you did not receive, make sure to contact us right away for further assistance at the following link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony, have a great day!
-DiegoV
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones compared to bose headphones that i had before
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony XM4 review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No need to look further. These are the noise cancelling headphones you need.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DoubleG,
Great! We're glad that you found the perfect Noise Canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Best NC Headphone for $248
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best overall NC headphone with very good sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZenMaster, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. Jay
- Pros mentioned:Sound quality
Sony WH-1000XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are excellent! I recommend these to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello jrowe, Thank you so much for your feedback. We are glad you like your Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Vincent
- Pros mentioned:Sound quality
Great if you want to spend more for quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with a perfect sound, all works great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello WilliamN,
Great! It's nice to hear that you are pleased with the sound quality and performance of your WH1000XM$. Thanks for choosing Sony! - Marco
My third generation of the WH-1000XM's!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the xm2's, xm3's and now I finally got my hands on the xm4's! This one takes the cake of the most bizarre-looking one out of the bunch. The inside of the monitor has a camera-looking piece of hardware that I have no problem with. I was just surprised to see something that you wouldn't see in other headphones. the reason why I am giving it a four-star is that they removed the ability to further customize the sound of the headphones in their phone app. I didn't use the feature as much but it was definitely fun to play around and it is nice to know that it is an option.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Justineraaa! Thank you so much for your review! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
- Pros mentioned:Sound quality
Gteat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've owned. Great sound quality and noise cancelation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jennifer, That's good to hear. We are happy that your Sony wireless headphones are the best you have ever owned. WH-1000XM4 headphones incorporate two technologies to maximize noise-canceling performance. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. We appreciate your feedback. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome noise cancelling headphones and the Bluetooth works well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ruby, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing this feedback. Jay
- Pros mentioned:Sound quality
Best one yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My second set. Love these headphones. The best one yet as of November 2020.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Genesis, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Best headphones that I've ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is amazing. Noise-cancelling is great too. Worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drmfn,
We're glad that your investment is worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Expensive but worth every dollar
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The very best noise canceling headphones and sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JonathanR,
Thank you for the 5-star rating and we're glad you like the noise canceling function and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David