Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10101562
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality, Weight
Best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and build quality are very good, have a pair of air pods max and compering the two the Sony M4 are far more superior. Fits nice on the head are very light, I forget I have them on sometimes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joseph,
Great! Thank you for sharing your feedback with our Sony WH1000XM4. We are very happy that you like the sound and oeverall quality of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Overall break sound quality and noise cancellation
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort for long commutes or flights. Sony approaches noise cancelling better than some of their competitors in my opinion.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Theo!
We’re so glad to hear the WH-1000XM4 is your go-to for long commutes and flights. We take great pride in our noise-cancelling technology, so knowing it stands out to you compared to the competition means a lot.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Pros mentioned:Comfort, Sound quality
Work Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter bought these for herself and they work really well! She said they are comfortable, sound great, and work great at noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi redheadinky,
That is wonderful to hear! We are so glad your daughter is enjoying the industry-leading noise cancellation and comfort of the WH-1000XM4. It’s always great to know our headphones are making a difference in someone's daily listening experience.
Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Sony at its best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the sound is amazing and it's typical of Sony products. They are very comfortable to wear for several hours. I say A PLUS for anyone considering buying this model!
I would recommend this to a friendBrand response from SonyListens
Posted .HI Basshead,
We're so pleased to hear you're enjoying the amazing sound quality and comfort of the WH-1000XM4 headphones, even during long listening sessions! Thank you for the high recommendation.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality, Weight
Great sound and long battery life
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have excellent sound and an adjustable EQ. The noise cancellation is the best I’ve heard. The headphones are comfortable as well, though the top of my head is sensitive so I do find myself needing to adjust where headband sits on my head periodically if I wear the headphones for several hours at a time, but probably less so than other similar headphones due to these being very light weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi customer987654321, we're glad that you like the noise canceling feature and sound quality of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality, Weight
Just the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it's been years since I've had a headphone upgrade and my biggest complaints about my previous device were that it was too heavy and the noise cancelling was uncomfortable. Both issues are virtually non-existent here. These are super super light and comfortable and the noise cancelling doesn't have that weird suction feeling some headphones have. Honestly for the price these are the best headphones money can buy.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort, Sound quality
Light and comfortable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have some of the best noise cancellation i have ever experienced. The outside world seems to fade away while these are on. Also they are extremely comfortable and light when worn. Battery lfe is amazing as well. Im happy with my purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick,
That's nice to hear that you are enjoying your new Sony WH1000XM4 for its quality sound, awesome noise canceling feature, comfortable design and long battery life. You will surely enjoy listening to your favorite music without any distractions. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Comfort, Sound quality
Sony wh1000xm4
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones I’ve owned. I am very sensitive to noise specially when studying, and these are perfect for canceling it. They are very comfortable, too. Battery lasts all day
I would recommend this to a friendBrand response from SonyListens
Posted .Hi collegestudent02,
Awesome! Glad to hear you found the perfect headphones that matches your needs and expectations. Nice to know that you are enjoying the great sound, noise cancellation, and long battery life of the WH1000XM4. Thanks for choosing Sony! - Kris
- Pros mentioned:Bass, Sound quality
Awesome sound, features, and
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could go on and on about how much I love these headphones. The sound quality was my primary motivation, but my experience has been great overall. There are other convenient features, such as the ability to swipe on the outer side of headphones covering your ears. This action can pause/play, skip, and adjust the volume. From what I’ve heard from friends, they can’t tell the difference on a phone call when I’m using them to speak. The material is very nice and doesn’t flake or tear as I’ve experienced with other brands. In addition, there is an app that allows you to connect to them and customize the audio to your liking. This includes the level of bass, treble, etc. It can even process pictures of your ears to create the “best sound” according to the shape of them. I have had them for about a year and hope they continue to last for a long while.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LyahByah, That's really cool! Thank you so much for sharing your impressive experience so far with your WH-1000XM4! It's really amazing to hear you are pleased with the excellent features and superb audio quality these headphones deliver. Glad to know you are utilizing the built-in equalizer on the Sony Headphones Connect app and you like the effortless operation and great phone call quality that are also noteworthy. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for sharing your feedback and for choosing Sony! -Jess
- Pros mentioned:Comfort, Sound quality, Weight
Apple headphones DUPE
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I live by these headphones, the sound quality is great and the comfortability of these are amazing—it feels light on my head and the cushion around my ear feels good too. The color and look of the headphones themselves are cute too, very simple and minimal, a look I enjoy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JonnalizaA,
Awesome! We're delighted to hear your enjoyable experience with the incredible sound quality and comfortable fit of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Sony headset
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy and Sony never disappoint. I’ve purchased the headphones for college but ended up using them for all of my audio needs. The noise cancellation feature allows me to remain focused and get my work done without distractions. From the gym to online classes to video gaming or streaming! This headset will be the first thing you grab and the last thing you’ll forget !
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality, Weight
Love the blue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Sony loyalist. I own the 1st gen, 3rd gen and now 4th gen. I hope they bring this style back as the 5th gen are not foldable. Every gen hs an incremental improvement in sound comfort and weight, definitely better sound and quality than Apple products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KOBE,
WOW! Thank you for being such a Sony loyal user. We highly appreciate you on that! Your feedback is important to us and we will forward this to our team to help us improve our future products. We are truly happy that you like the audio quality and lightweight design of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Battery life, Comfort, Sound quality
Great quality headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace an old sony headphone. this new one is better in every way. The noise cancelling is great and dampens unwanted sounds. The battery life is good as well. It also very comfortable. Time will tell with its reliability, but its lasted over year and still works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dakkon, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Sony headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, very comfortable and excellent noise cancellation. Try these watching a movie and you will be hearing sounds you never get to hear. Like you were inside the movie.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goose,
That’s wonderful to hear! We are thrilled that the WH-1000XM4 headphones provide such a comfortable fit, excellent noise cancellation, and an immersive sound experience that makes you feel like you are inside the movie.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
A no for gamers, but overall good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s an issue with these headphones that I can’t let slide, the Bluetooth 2-way audio sucks. If you like talking to your friends while gaming, the game will sound terrible. 99c earphones sound better than that. This is the same issue my $25 headset has, I did not expect this same one to arise in $300+ headphones. I’ve heard Bluetooth audio can be pretty bad in general, but I was hoping for it to be better. I wish I was aware of this issue before purchasing. Besides that, these are comfortable for people who have glasses, noise canceling is good, and the sound is great, battery lasts long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi reila,
We're glad that you like the comfort, battery life, and noise canceling function of the headphones. Your feedback is greatly appreciated.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Great to Use During Air Travel
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have excellent sound quality and are super comfortable. I especially like using them on a long-haul international flight to comfortably block out airplane noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnthonyO,
We are delighted to hear you are loving the WH-1000XM4 Headphones! It's fantastic that you find them super comfortable and that the excellent sound quality and noise cancellation are perfect for blocking out airplane noise on long-haul international flights.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Battery life, Comfort, Sound quality
Sony XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and long battery, comfortable to wear for long periods
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Daniel, thanks for these five-stars! We are very glad to hear you're enjoying the WH1000XM4's exceptional sound quality and their long-lasting battery life. We appreciate that you've mentioned their comfortable design as well! Thanks for choosing Sony! Sincerely, -Jenn.
- Pros mentioned:Battery life, Comfort, Sound quality
Key to Writing My Dissertation!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible headphones! Comfortable, noise cancelling, awesome sound quality, and I can go for multiple days without charging them up. Without these I could not have written my Ph.D. dissertation. Super grateful to Sony and my little brother for helping me get these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrJake,
Perfect! We're glad that you are enjoying the comfort, noise canceling function, sound quality, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Comfort, Sound quality
Great headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love these headphones after eight months of use. Easy to pair, great sound, supremely comfortable even with my glasses (this frames though). If something happened to mine I'd buy another pair, no questions. I use them with a variety of devices (iPhone, MacBook, Sony X900H TV, Switch) and appreciate that they include the option to run a wired cable. Battery life is strong, too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi squidge,
Amazing! We greatly appreciate your enjoyment with the WH1000XM4 headphones. We're glad it suits your needs and expectations. Nice to know your like the easy connection, amazing sound quality, comfort and long battery life of the unit. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks you for choosing Sony! - Kris
- Pros mentioned:Battery life, Comfort, Sound quality
Amazing Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They pair seamlessly to my devices and being able to have them connected to 2 devices is amazing. They feel incredibly comfortable on my head, even after using them for long periods of time. They charge surprisingly fast and last a very long time. The noise cancelation is really good and the sound quality is amazing as well. The included usb-c cable is a bit on the short side but having usb-c in itself is a great addition.
I would recommend this to a friend