Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10104593
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality, Weight
Must buy headset
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good audio quality, impressive noice cancellation, very light.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MMartinez, Excellent choice! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
A Best Buy
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gorgeous, Terrific Sound, Very Confortable. A Best Buy!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EfrainZaragoza,
That's great! Thank you for reaching out to us today. We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you like the sound quality and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Solid headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds quality and app is also good. Wish it could be a bit louder.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback on the WH-1000XM4 headphones, TerrellS!
We are so pleased to hear that you are enjoying the great sound quality and finding the Sony Headphones Connect app to be good! It's rewarding to know these core features are meeting your expectations.
We appreciate your candid note regarding the volume level. We understand that personal listening preferences vary, and we are continuously working to balance audio performance with safety and regulatory standards. Your input on making them a bit louder is valuable feedback that we will certainly take into consideration for future developments.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
I Love Them, Haven't went a day without em AWESOME
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love these headphone, the Noise Cancellation is amazing, ofcorse you can hear minor sounds, especially if they are just on your ears with nothing playing, with something playing, they are incredable, I am very happy with my purchase, sometimes the left ear makes a little humming sound but it comes and goes and really isn't that big of a deal, When using them to talk to people on the phone, they are great for you and the person you are on the phone with, with these headphones and the technology, they hear you better than ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Im2hi4u2clol,
Thank you for the 5-star rating and we are glad that you are happy with your purchase. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony and enjoy your headphones!
David
- Pros mentioned:Comfort, Sound quality
Perfect sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and comfortable to be use. My daughter really love it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mayer, Thank you so much for the fantastic review! We're really delighted you're happy and satisfied with your purchase and your daughter is enjoying the exceptional comfort and sound quality of her new WH-1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for your purchase! -Jess
- Pros mentioned:Sound quality
Great noise cancellation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a gift and loved. These are the best noise cancelling headphones in my opinion. I have tried these and Bose and these are noticeably better, especially when traveling. They are fragile however so careful about dropping them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BryannaM, we're glad you are enjoying our industry-leading noise canceling headphones. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the comfort and the noise canceling. I work in a warehouse with a lot of sirens and alarms that leave my ears ringing. These help out alot.
I would recommend this to a friend - Pros mentioned:Sound quality
Killer value, great features, no reason to buy xm5
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. There is no reason to buy the xm5, they didn’t make enough upgrades to justify the cost. Buy these and save the money. These are the best consumer grade headphones in their price category. I am a professional audio engineer and the sound quality and ANC is second to none without buying into a much higher tier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
We appreciate the 5-star rating and we're glad to hear that you love the sound quality and noise canceling of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality, Weight
Fantastic Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down the best audio experience i've ever had in headphones. Very light too. Works great with game consoles as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greg, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
SOUND AMAZING, WORK AMAZING
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a gift for my wife a while back and she has been using them so often that she sold her AirPods pros and will not head to a gym or coffee shop without them. I have the level below these that I bought around the same time and I'm honestly a little jealous whenever she tells me to listen to something on them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JulianA,
That's fantastic! You've made a great choice! We are very happy to know that you find our WH-1000XM4 perfect as a gift for your wife, and that she's having an enjoyable experience with its amazing performance. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Bass, Sound quality
Like heaven, if heaven were a set of headphones...
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ive ever had!! Earbuds cant hold a candle to the bass that these bad boys have! Impressively crisp clear sound quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeaZus1988, thank you so much for the 5 Star review! We are so happy to hear you are satisfied with the exceptional sound quality of our WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for sharing your honest feedback and for choosing Sony!
- Romeo
- Pros mentioned:Bass, Sound quality
Pretty good headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound pretty good, my only complaint is they have a tendency to bring out the sibilance on vocals. Comparing to Apples Airpods Pro, base is much better, midrange a bit lacking, and vocals too sibilant (but I prefer these over the airpods).
I would recommend this to a friend Sony Headphone Reigns Supreme
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line Sony headphones eventhough from a prior model year. This is my third I've purchased for family.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpeakersFanatic!
Thanks so much for sharing your review. We are thrilled to hear that this is the third pair of WH-1000XM4 headphones you’ve purchased for your home.
Thank you for being such a loyal part of the Sony family!
Best regards,
Estefany
- Pros mentioned:Sound quality
I liked it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product. I really liked it. good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergheiB! Thank you for your feedback! It brings us great satisfaction to hear that you are pleased with the WH1000XM4.
This exceptional headphones model offers advanced noise cancellation, impressive sound quality and up to 30 hours of battery life, ensuring a fantastic listening experience.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Simply Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation, sound quality, and comfort. What more can you ask for. This goes in my daily rotation with my AirPods Pros.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi skfv,
Perfect! We're glad you are enjoying the comfort, noise canceling feature and amazing sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Noise cancellation is top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AlexM,
Thank you for choosing Sony!
It brings us great joy to hear that you’re enjoying your WH1000XM4 headphones! We’re thrilled you appreciate the top-notch noise cancellation feature. Thank you for sharing your positive experience with us!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love these headphones they’re comfy perfect sound the settings on the app are good as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OscarA,
Perfect! We're glad that you like the comfort, sound quality, and dedicated app (Sony Headphones Connect) of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Wonderful Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves these headphones, which she received for Christmas. The sound quality is great and they are comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FredMertz, Great! We are so glad to hear that you are happy with the sound quality and comfort of your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was in the market for noise canceling headphones and these were exactly what i needed. The companion app makes them veey versatile and it has killer sound definitely a great purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star and review, GregoryB. We're truly delighted to hear that we've matched your expectations with your Sony WH-1000XM4 and good to know you're utilizing the built-in equalizer on the Sony Sound Connect app. Your satisfaction with the sound quality and excellent noise cancellation of your headphones are greatly appreciated. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Great upgrade from Bose QC 35 after app settings
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long-time owner of the Bose QC 35 and I’m glad I took the leap. I owned the QC 35s for several years now, and it still works great. To me, the upgrade in going to this pair of Sony wireless headphones wasn’t there until I changed the configurations in the Sony app to my preference. After those configurations, the sound quality made a world of a difference. I still prefer the buttons on the Bose QC 35, and the part of the headphones that goes over the top of your head on the Bose feels more comfortable to me. I will still alternate between using both, but will definitely grab these Sony headphones when I really want to appreciate the music sound quality, especially the 360 reality audio song selections on Amazon Music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CasualEditor,
Thanks for sharing your review and experience with the Sony WH1000XM4. We're glad that you are enjoying the sound quality of the headphones. For optimum fit and comfort, make sure to wear the headphones properly and adjust the headband to your needs. You may also find these links helpful when using the touch controls of the headphones:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00204192
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002758108.html
Hope this improves your experience. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph