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Customer reviews

Rating 4.7 out of 5 stars with 12581 reviews

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Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 258 Showing 5,141-5,160 of 12,581 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good headphones, solid deal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones, sound quality is way better than I thought. Would recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dunes, Thank you so much for the 5 stars! We're thrilled to hear that your Sony WH-1000XM4 and its amazing sound quality exceed your expectations. Thank you for recommending and choosing Sony! Enjoy your Sony experience! -Maria Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY HEADPHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great noise canceling, but I am in fact a a bass head, and they didn’t have enough bass for me personally, great headphones but just not what I was looking for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello EliR,
      Thank you for sharing your feedback and we're glad that you appreciate the noise canceling capability of our XM4. Your comment is highly appreciated and will help us improve our future products. Thanks for checking Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones for the price, would recommend to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SebastianC,

      Thank you for choosing Sony!

      We’re elated to hear that the WH1000XM4 headphones have impressed you with their value and quality. Your recommendation means a great deal to us, and we’re happy to know these headphones are making a positive impact on your listening experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and excellent sound quality! Great quality for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AliS,

      Great! We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Prodcut review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the product last christmas and my vrother inlaw loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelT,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your brother-in-law loves the WH-1000XM4 headphones you ordered last Christmas. Knowing our product has made a meaningful impression during such a special occasion truly brightens our day. Thank you for sharing this wonderful moment with us!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    when you are happy about your purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Loved them! Good sound quality and design, very durable battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cell,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound amazing and the noise cancellation does the job but if your a bass person these are not for you as they lack bass but the sound quality is what makes up for it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SteveC,
      Great! It's nice to know that you are amazed by the audio quality and superb noise canceling capability of our XM4. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these headphones for work where I needed to listen to people speaking and sometimes whisper. They have been great! They also stay charged for a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello StarrmL,
      That's great! It's nice to know that our XM4 headphone was able to help you concentrate on your work. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Pair of Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can do a lot of controlling of these headphones through the Sony app. Love the 360 sound you can get with the Deezer app. The sound is great, I’ve heard details in tracks I’ve listened to before in these headphones I’ve never heard before. If you want a pair of good quality headphones, and don’t like Bose, or Senniheiser, these are the headphones to give a try.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tonymac, you definitely made the right choice! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation, great if your trying to close yourself from surrounding noises

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldB, Fantastic! We're thrilled to hear that you love the amazing features, excellent noise cancellation, and sound quality of your WH-100XM4. It's wonderful to know that your investment is worth it. Thank you so much for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this headphone. Not only i can listen to music with it, but it won't allow me to hear any noises since this headphone has a noise canceling. This is the best product i can buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerrellT,

      Great! We're thrilled that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are the best headphones i’ve ever owned. the noise cancellation feature is amazing and the battery life is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WaleskaM, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I subscribe to Consumer Reports. They highly rate these headphones, so I bought them. I am thrilled with the quality. There are more advanced headphones on the market, but I don't think the cost is worth the bells and whistles they provide. If you want quality phones that are easy to use. these are a great deal.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi runningreadingman, You've made an excellent choice! We're very happy you're enjoying the overall quality and ease of use of your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Sony noise canceling wireless headphones yet. I work in a very noisy environment, slip on these headphones, turn the noise canceling on, and I’m loss in a world of pure sound. Sony’s LDAC Bluetooth allows my HiRez music to stream without the the clarity lost by the much lower bitrate of other codecs. (My iPhone can broadcast using the LDAC codec)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wmillik,

      We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphone guy now

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them comfy feel great quality top notch you wont regret it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loomis,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Older set of cans still the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the top headset for rap/hiphop heads, they overall have the best bass, are compact, and have a great look. I recommend these for any headset in the bluetooth 5+ range and best for price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi robzilla,
      Great! Thank you for purchasing our Sony WH1000XM4. We're glad that you like the bass quality and design of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony and for your recommendation! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony xm4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the noise canceling feature. Compared to two others and xm4 topped the other two

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaniO, we're glad you love the noise canceling feature of your new headphones! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound very clear and some really great bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChipChopSuey747, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best in every aspect clarity battery everything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angel, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony XM4’s Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting these for a while, I love these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Ondrey!

      We’re so happy that you finally got the WH-1000XM4 headphones you’ve been wanting. It’s great to know they were worth the wait! We hope you enjoy the industry-leading noise cancellation and the convenience of connecting to two devices at once.

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global