Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10104593
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the headphones during a ten-hour trip to Europe. Superb noise canceling coupled with easy access to the airplane's entertainment system made the flight a relatively good experience, much more comfortable than I have sufferied in the past. I recommend these Sony headphones unreservedly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DrPang,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones especially for the price drop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything that has been said about the sound and build quality of these sony headphones is completely true. Great fit and feel. I came from the xm3s so its very minor in terms of an upgrade from the previous version. I wouldn't have grabbed them if it wasnt for the massive price drop. But the app the is necessary for at least the first Bluetooth connection to a device is meh. Its tries to make it easy to connect and modify the settings but its messy. It was alot simplier to connect to the headphones through my Bluetooth settings. But once that's done, everything works well and its becomes simple to customize settings and do system upgrades. If you dont wanna spend the money on the newest version and still have a great listen experience, get these headphones. Just have some patience first using the app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestCust21, thank you for the detailed and amazing review of your new Sony XM4! Glad to know you like the comfortable fit and overall performance of your Sony headphones. And good to hear you were able to get through the initial setup to make the Bluetooth pairing easier. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Great sound, great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, worked as advertised. Appreciate the curbside pick up option.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review, Techie!
We are very pleased to hear that your WH-1000XM4 headphones are a very good product and that they are working as advertised! It's rewarding to know that the performance is meeting your expectations.
We also appreciate you mentioning the convenient curbside pick-up option—we're glad that made your purchasing experience smooth!
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
Amazing item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my headphones the quality of is amazing. They made from the high quality materials. In one word it's a sony and no more :)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hayk, Fantastic! Good to hear you love the amazing quality of your Sony WH1000XM4. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
HappyShopper
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got these headphones for work in an open floor plan. The noise cancellation at work and on airplanes is incredible. I’ve had some synching with my phone, but I don’t really care about that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyShopper, Awesome! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Good sound and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease connection via Bluetooth, sound quality and noise cancellation with cushioned comfort over the ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sosa,
Great! We're glad that you like the Bluetooth connectivity, sound quality, and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best Headphones out there!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing. I recommend it to everyone i know because the quality and durability is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amanda, we're glad you like your new headphones! Thanks for choosing Sony! Enjoy! ~Earl
- Pros mentioned:Sound quality
Wowwwwwwww
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! It also is a noise cancellation. I wear it to work out!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xeenna, Awesome! We are so glad to hear that you are happy with your new headphones! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son absolutely loves these. He researched for months and thinks they are better than his beats
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Exie13, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Noise-Cancelling headphones are wonderful. I can listen to music with high quality sound without the interruption of external noise. Great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AudreyD,
Awesome! We're glad that you enjoyed listening to your favorite music without any distractions and with a good sound quality of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Comfort, Sound quality
Awesome sounds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great comfort, features and totally awesome sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jsp83,
Awesome! We're glad that you're enjoying the amazing features of the headphones particularly the comfort and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive owned various JBL models of headphones and really wanted to try these out and these have been by far the best headphones ive owned in a really long time!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Djuan,
That's great! It's nice to hear that you appreciate the overall quality and performance of our WH1000XM4. We thank you for your honest feedback. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great Headphones with a Few Minor Cons
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Pros: They are comfortable, look great, sound proofing is future tech, and produce amazing sound quality that can be manipulated in high detail on the app. Cons: - Highly susceptible to water damage. Wore them for 5 minutes in the rain and the board fried so get that protection plan! - The app, while it does it's job well, is kind of wonky and not very user friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AValle,
We're glad that you like the comfort, design, and sound quality of the headphones. We also appreciate your review about the lack of water-resistant feature and functions the Sony Headphones Connect app.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Too big for my head
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought the noise canceling would help solve my working from home issue. It helps some. I wish I could control the headphones through my computer. I have to be connected to my computer for zoom. It takes time to stop connect to my phone, unconnect my phone and then reconnect my computer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Noneya, Thanks for the feedback. The WF-1000XM5 features cutting-edge technology to deliver premium sound quality and the best noise-canceling performance on the market. Noise reduction algorithms developed with AI machine learning suppress ambient noise and ensure the person on the other end of the phone can hear your voice clearly even in noisy situations. For total convenience, the WF-1000XM5 can be paired with two Bluetooth devices simultaneously so, when a call comes in, your headphones can automatically connect to the right one. With an IPX4 water resistance rating, splashes and sweat won’t stop these headphones – so you can keep moving to the music. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sound is excellent.would purchase again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sdriddle, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
- Pros mentioned:Sound quality
Never a let down
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Throughout my time using these headphones I’ve never had any trouble with them. Even through the extensive use and beatings, it still manages to produce the best quality sound until the end.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Richie, we're glad you are enjoying our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Bass
Last all day and has great bass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after careful consideration. I tested it in store and let me tell you, the bass on this thing… immaculate. I’m a bass head and I approve ✅
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Axel,
Wow! Thank you for your approval and we are pleased to hear that you are satisfied with the audio quality of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Proof that headphones are evolving very, very well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound (well, of course), but sound dampening also works like a charm. You're shut off from construction sites, other passengers on board planes, trains, buses. Love the ability to cup my hand over the right 'phone and instantly my music turns down and I'm able to speak to someone who's addressing me. No fumbling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheListener,
Great! We're glad that these headphones are perfect for your surroundings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Excellent wireless headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of headphones for working in a noisy office. Bluetooth functionality is easy to use. Noise cancelling muffles the sound without completely muting everything, making it possible for people to get my attention while still not being distracted by other sounds nearby.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mellinja, that's great! We're thrilled to hear you're enjoying the industry-leading noise canceling feature and easy Bluetooth pairing of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony.
-Sam
Sound blocking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great to use while working! I paint sets and need to concentrate!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RoseB,
We are delighted that the WH-1000XM4 headphones are great for your needs, and that the industry-leading noise canceling is helping you concentrate while painting sets.
Thanks for choosing Sony.
Best regards, Eliab