Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10104593
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the phenomenal sound quality, exceptional comfort, and impressive battery life of the product. They also praise its solid bass, lightweight design, good fit, reliable connectivity, and premium aesthetic. Conversely, some users express frustration with the touch controls, perceive the product as overpriced, and wish for higher volume output.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work well, feel pretty comfortable, would recommend over the xm5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rainwater,
Great! We're glad that you like the comfort and overall performance of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality! Great sound! Easy to connect. Glad I purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess, Awesome! We are glad to hear that you are happy with the sound quality of your newly purchased WH1000XM4! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These work amazingly. They are very comfortable and stylish. I love how they fold easily and fit perfectly into the case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jlamb, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Love
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality, price was reasonable (on sale). Third pair in our home, we all love!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CSAA, we're glad you love the sound quality of our product! The WH1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Earl
Sony headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased with my Sony headphones and have a positive sentiment towards the Sony brand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LouieM,
Thank you for choosing Sony!
We’re honored to hear that you are delighted with your WH1000XM4 headphones and hold a positive sentiment toward the Sony brand. It is rewarding to know our product has contributed to your contentment and strengthened your confidence in our commitment to delivering quality audio experiences. Thank you for sharing your feedback.
Best regards,
-Fred
- Pros mentioned:Comfort
Best over the head earphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. I really like over AirPods Pro but the sound noise cancellation isn’t as good as the pros but for a over the head option I think it’s better if being mobile is not in mind
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edward254,
Thank you for the 5-star rating. We're glad you like the comfortable fit of your new WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
- Pros mentioned:Battery life
Excellent for flying
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.16hr flight with charge to spare im told there was a wailing toddler behind us the entire trip.....I never heard it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kingajg, We are glad that your new Sony wireless noise canceling headphones worked well during your 16-hr flight. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Comfort
Comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been using them for my workout. They’re very comfortable and has a very good noise quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hello John,
Thanks for your feedback and we are very happy that you found our WH1000XM4 very comfortable to use with a very good noise canceling capability. Perfect for your workout sessions! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Love my Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are super, I’ve forgotten how much I love listening to my music with real headphones compared to AirPods! The bass response alone is incredible after a few years with those earbuds…. And the sale price is amazing too so go ahead and enjoy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Taxman56, awesome! We're glad you are enjoying your new headphones! Thanks for choosing Sony! Happy Holidays! ~Earl
- Pros mentioned:Sound quality
Must have for frequent fliers wanting quiet
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent all around. I have to fly a lot for work and these are awesome to be able to block out all noise around me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KDG1, Awesome! We are so glad to hear that you are happy with the noise canceling and overall performance of your new WH-1000XM4! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's great product. love them, I used to have the beats studio , but those are better
I would recommend this to a friendBrand response from SonyListens
Posted .Hello lotfiB,
Awesome! We are thrilled to hear that you are enjoying your new WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've had, the sound quality is awesome. Also great price
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MeshaunS,
Nice! Thank you for sharing your review of our WH1000XM4. We're happy that you like the audio quality of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Sony M-4
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To me these is the best of the best really good on everything
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OmarP, we're happy to know that you are enjoying your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Best headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is prolly the best daily use headphones I have purchased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnimR,
You made the right choice! We're glad that these headphones are perfect for your lifestyle. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Battery life
Great Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use these everyday, never fails and charges fast and last forever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anon, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great everyday headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market right now, that aren't audiophile quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Johnny5,
Great! Thanks for the feedback and we're glad that you appreciate the audio quality of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound great. The noise canceling feature is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JjesusA, Thank you for the 5-star rating! We're glad to hear that you like your new Sony headphones. Thank you for supporting Sony! -Carl
Love them
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my headphones best item from keep up the great work
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Antman2782b,
We love to hear that! We're delighted that you love your WH-1000XM4 headphones, and we appreciate you recognizing our commitment to great work.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Sound quality
Good Sound Quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing. I love the headphones so much.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, CamillySh! Thanks for the 5-star rating. We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Would buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly was hesitant in buying these but after watching reviews on YouTube. I’m glad we made the purchase especially that it was on sale and cheaper than the mx3. Totally would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ZombieRobotbaby,
Awesome! We are glad that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the recommendation and thank you for choosing Sony!
Regards,
David