Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10104593
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
My Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent condition and comfortable in my ear.best quality of sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CliffordQ!
It's a truly pleasure to hear that your WH-1000XM4 headphones are in excellent condition and feel comfortable in your ears.
The sound quality really stands out, thanks to the noise cancelling and easy-to-use controls, so you can just relax and focus on what you’re listening to.
Thank you for choosing Sony!
Best regards,
Estefany
10/10 recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase I’ve made in a while! They really do last for a long time and I never want to take them off !!! Amazing quality for listening to music. :-)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy,
Thank you so much for your wonderful review! We are pleased to hear how much you're enjoying the WH-1000XM4 headphones. It's great to know that they provide you with such long-lasting comfort and exceptional sound quality for your music. We appreciate your feedback and are glad that you've found them to be a worthwhile investment.
Thanks for choosing Sony!
Best regards,
Stephanie
Unbeatable headphones!!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones then any other company, i have now had this for almost a year and they so far are still the best in the world. I have been using them for the gym and it works just fine, all you need to do is take them off for at least 5 minutes so that it wouldnt mess up the sensors inside or too much sweating. I have used them for 2 flights and i love the noise cancelations. It allows me to listen to my music peacfully and the sound is on point, the bass is super accurate and i can hear every sound and beat. Also great for gaming, makes me feel like if im in the fields which is cool, just need to buy an aux mic to be able to chat. Overall best headphones that are unbeatable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TooSugoiToDie, we're glad you are enjoying our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great.Sound fantastic. I love how they feel on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesG,
We're so glad to hear that your Sony headphones sound fantastic and feel great to wear. Thank you for sharing your amazing 5-star review! Exceptional audio and all-day comfort are key hallmarks of the WH1000XM4, and it’s wonderful to know they’ve made such a positive impression.
Thank you for choosing Sony—wishing you a truly enjoyable day!
DiegoV.
Amazing wireless headphones!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These noise cancelling headphones are actually amazing. I was actually going to purchase a pairs o Bose at first but, after reading reviews on Sony's I decided to go with these. I am so happy that I chose these Sony headphones. Very light weight, easy to set up, sound quality is amazing and the pitch that plays in your ear is amazing. I highly recommend these headphones to anyone that is looking for the best bang for your money. Absolutely worth it!! Thanks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcusM, we're glad you are enjoying your new headphones! Intelligent and intuitive, the WH1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for your recommendation and for choosing Sony! ~Earl
Best Noise Cancelling. Love these Headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great over ear headphones! Easy to pair with my devices. The Sony App is easy to navigate and set up. I don't like that Sony advertised 360 sound. You need certain music services if you want to utilize that. So I took a star off for that. Sound is amazing! My wife thinks they are loud at 50 percent. I love how they sound though! You can play with the different equalizer settings in the app to your liking. The battery life on these are great! Love the Noise Cancelling feature. I can sit in bed watching stuff on my phone while my wife watches TV and I cannot hear what she is watching. The USB C cable is very short, which I wish Sony would make it longer. But thankfully I have other cables that are long enough. Tried these and the Apple on ear headphones. They both sound great but having an Android phone I couldn't utilize all the features the apple one has. Plus they are twice as expensive. I was able to get these at a great price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigMondo, thank you for your detailed review. We're glad that you like the ease of pairing, setup, and navigating the Sony Connect app, noise canceling feature, and sound quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Perfect for gym & travel
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This products has been great. Highly recommend for gym use. Super comfortable on my ears, I have 7 piercings so they passed the test!! I love them for airport use, no sound leak. The carrying case is super convenient for travel. Would buy these 10 times.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacquelineM,
That's wonderful feedback! We are thrilled to hear that you love your WH-1000XM4 headphones for the gym and travel, and that they are comfortable even with your piercings. We're glad the noise cancellation is keeping your listening experience private!
Thanks for choosing Sony.
Best regards,
Eliab
Sony WH1000XM4: A Sound Investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH1000XM4 headphones deliver an incredible audio experience. The noise-canceling effectively blocks out background noise, creating a private listening space anywhere. The touch controls are intuitive and the headphone comfort allows for hours of listening without discomfort. These headphones are a fantastic choice for both audiophiles and casual listeners alike.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AddDoc, we're glad you like your new headphones! Thanks for choosing Sony. ~Earl
My preferred headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these headphones is fantastic. The sound canceling is also really great, it blocks out the vast majority of outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aaron,
We are thrilled to hear that you are enjoying the fantastic sound quality and powerful noise cancellation of your WH-1000XM4 headphones! It is great to know that the Dual Noise Sensor technology and our HD Noise Cancelling Processor QN1 are effectively blocking out the world so you can focus on your music.
Thanks for choosing Sony.
Best regards, Eliab
Better than Bose but beeping makes Sony unusable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried the Bose 700 and these Sony xm4 headphones. All the other reviews I think are unhelpful because they compare them setting against setting without naming the differences. The Sony 360 sound is incredible - better than Bose - but only accessible if you pay for one of the monthly services like Tidal. Otherwise, the sound quality is pretty similar. However, the pre-set equalizers (with the option to customize 2) in the Sony I liked more than Bose that has a traditional bass, mid, treble setting. If you are using this for phone calls, Bose supposedly has better call quality but I could not tell the difference. What I can say is that Sony is better at muffling background noise with the noise cancelling off. And it is easier to get to noise cancelling off - both with the button and with a quick cupping of the right ear on the Sony. Bose picks up a lot of background noise when you are on a call and you are not talking - like a can opening, running water, and opening a bag of chips 50 feet away. Even turning off the noise cancellation (which I've now learned helps both Sony and Bose pick up less ambient sound through the mics), the Bose picks all this up while the Sony muffles these sounds. TV sounds can be picked up by both. Also, both Sony and Bose allow multiple connections. However, I found that the Bose switches better between my Windows 10 PC and my Google Pixel phone. I could not get the Sony to switch as seamlessly and automatically between these two as I shifted from music to phone calls. The Bose was instantaneous. The Sony is more compact because the ear pieces fold in. It feels more flimsy than the Bose but I think this is just a sensation because the ear pieces fold and rotate. The carrying case is slimmer for the Sony. Personally, I think the Bose feels more comfortable and is softer on my ears. But I imagine for other people the Sony would be better. This is likely just personal preference. Ultimately, I returned the Sony xm4 headphones because the touch panel has a beeping sound for every touch that you cannot turn off. There are a lot of other notifications sounds that you can turn off (especially if you disable an adaptive setting feature that is aware of where and what you are doing) but not the beeps that are associated with swipe up/down/left/right. If you don't change things often or if you are going to use your phone to make adjustments, then the beep may not annoy you. For me, the beeping was a deal-breaker - even though as you can see in my review, I actually liked the Sony better in terms of sound and phone calls.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi NoDisplay, Thank you so much for your review! While we're glad that you like its sound quality, we regret to hear that you had to return the unit. We have taken note of your feedback as it will help us improve our products. We hope you would consider Sony again for future purchases! Regards, Carl
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones, which I got when they were on sale... they are comfortable, good sound and can connect to phone and computer seemlessly. They did sometimes disconnect during a zoom session on my iPad though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sig1, Awesome! We are so happy to hear that you are satisfied with the overall performance of your new WH-1000XM4 Headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for the 5-star rating! Regards, Carl
Amazing over ear headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing over ear headphones. I previously had older Sony 900 something over ear. They were really good. These were a big step up. These are amazing. Sound quality is great. There is a separate Sony app to change all the settings. There is a lot to adjust if you want but work great out of the box. Noise cancelling is really good too. Can hear much when they are on. Perfect for traveling. Battery life is long too. Nothing bad to say about them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelD,
That's great! Thank you for sharing your wonderful feedback! We are very happy that you are pleased with the sound quality, awesome noise canceling feature and battery life of our Sony WH1000XM4. This is a perfect traveling headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Good to hear that you were able to utilized the Sony | Headphones Connect app to fine-tune the settings of the headphone to your liking. Thank you for choosing Sony! - Marco
Best headphones ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sound and very lightweight. I use them for work and personal use and they’re comfortable enough to wear all day. Sound quality is excellent
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sara,
Amazing! We're glad that you like the sound quality, weight, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Happy with this purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Was deciding between the Beats and the Sonys and I’m super glad I went with the Sonys! Super comfortable, light weight, noise canceling, and great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vale, Awesome! You definitely made the right choice! We're thrilled to hear you are enjoying the excellent sound quality, and you like the great noise cancelling feature, lightweight, and overall comfort. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for the 5-star rating and for choosing Sony! -Jess
Best noise cancelling for your buck
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancelling is amazing wish they were a little louder when listening to music. I use them alot when I watch tv and the sound quality is top of the line. They are also very comfortable on your ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Steviee227,
Thank you for the 5-star rating and we're glad you like the sound quality and comfort of the headphones. We recommend using the Sony headphone connect app to maximize the audio quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Sony is king
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphone on the market So Comfortable on the ears and the bass sounds amazing. The sound quality is top tier Go buy it now while it’s on sale
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whatup,
Amazing! We're thrilled that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Still the king of ANC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like everything about these headphones. I've watched several review videos for these and they hold true to all the hype. Great sound quality, ANC, comfort and features. All this with an app that takes it way over the top.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Surfacepro7,
We're thrilled that these headphones have lived up to your expectations. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Get them now!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! Use them specifically on long flights and it cuts down the aircraft noise a good deal. They’re comfy and look great! Also amazing sound and you’re able to modify your sound settings. They do get hot tho!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aries4790, Awesome! We are delighted to learn that you are pleased with the comfortable fit and stylish design of your WH-1000XM4 headphones. It's wonderful to hear that they provided exceptional sound quality and customizable settings, making your long flights enjoyable. Thank you for your recommendation and for choosing Sony! - Romeo
Excellent wireless headphone and microphone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the XM3 in late July, and I was very satisfied with the sound quality, deep bass, and long battery life. But, the microphone was just ok, at least according to my friends. A week later, the XM4's were announced and I decided to return my XM3 within the return period, and purchased the XM4's instead. Same high quality sound and long battery life, but music/videos stop playing when the headphones are removed (a nice touch) and there's a significant improvement in the microphone voice quality. Yes, I had to pay a premium over the XM3, but it was definitely worth it since I'll be making a lot more video calls in the foreseeable future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SweetSweet,
We are happy that you're satisfied with your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Thank you for choosing Sony!
David
AMAZING SONY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best of the best. Its sound is incredible. Its build quality is definitely perfect. It is 100% comfortable. Its 30-hour battery is powerful. I have no complaints. I love them and miss them when I'm not wearing them. Amazing SONY.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GerSabriam! Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. -Carl