Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10104593
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
So good I bought three
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a gift for my girlfriend and they were so good I bought a pair for myself and my dad. These headphones are incredible for the price especially when compared to the newer model. The app that comes with them make them so much better. I used AirPod pros for most of my traveling but the noise canceling on these are so much better and much more comfortable for longer trips.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrandonM, Awesome gift! We are glad to hear that you are happy with your purchase! Thank you for the 5-star rating and for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable with great sound. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, BadMF!
We are so pleased to hear that you find your WH-1000XM4 headphones very comfortable and that you're enjoying the great sound. We designed them to provide a premium listening experience with a lightweight, comfortable fit for extended use, and it's rewarding to know we got it right.
Thank you again for your strong recommendation and for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
I love these headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I also have the lower end pair from the same brand, they’re both wonderful. I reccomend these headphones. The sound quality is amazing. If you’re debating on getting them, you should
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JazzlynnJ,
Thank you for choosing Sony!
We couldn't be happier to hear that you love your WH-1000XM4 headphones and appreciate the quality across different models from the same brand. Your recommendation means a lot, and we're glad the sound quality continues to impress you. Thank you for sharing your experience!
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Premium sound at an accessible price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually don't spend this much on headphones. Well, never have I ever. I usually stick to included earbuds which are no longer or those less than $20. So, this was a splurge and one that was well worth it. I got it on sale but would totally buy it at full price. These are THAT good. The Sony app is actually useful and has a myriad of settings to dial in the optimal sound for the environment. It also allows you to adjust ANC to be able to hear ambient sounds. One of my most used features is the gesture that if you hold the right ear cup, it'll pause music. It can also pause music if you start talking. There are too many features to list here. Overall, I would recommend these all day long.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bestbuyfella,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
The best headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality of these headphones are very breathtaking. You can hear the bass flow through your heart with every beat. Another thing, the noise cancellation is very outstanding. You can't hear absolutely anything with these headphones which is very amazing if you're in a public space. Overall very amazing on every aspect. They won't let you down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OscarG,
Wow! Thank you for sharing your awesome feedback about our Sony WH1000XM4 headphone. We are very happy that you are pleased with the audio quality and noise canceling capability of the headphone. Thank you for trusting Sony! - Marco
- Pros mentioned:Sound quality, Weight
Great gift for yourself or a loved one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality with great feel to it and plus the light weight it makes it feel premium but where it shines is with the sounds. You can alter the setting to find what’s just right for you. It’s a great gift too would recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FranklinL, Awesome! We're thrilled to hear that you appreciate the amazing quality, premium feel, and lightweight design. It's great to know that the sound customization options have enhanced your listening experience. We agree that the WH-1000XM4 makes a fantastic gift, and we appreciate your recommendation. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Good over ear headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Safe on the ear and works great at canceling outside noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, ElexisM!
We are so thrilled to hear how much you are loving your WH-1000XM4 headphones. It's incredibly rewarding to know that you find them safe on the ear and that they work so great at canceling outside noise. We designed these headphones to provide a comfortable and peaceful listening experience, and it brings us great satisfaction to know we've succeeded.
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Sound quality
They’re everything I wanted and more
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these so much!! I get overstimulated a lot and I really wanted a pair of headphones that had noise cancelling (I have a pair of AirPods but I feel like they don’t do much) and these are perfect. I wear them everyday, at home and at work and sometimes to sleep (they do stay on!) and they’re super comfortable. 10/10. I would buy another pair for sure.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Kait,
We're so glad to hear that our WH-1000XM4 headphones are helping you so much with overstimulation. Hearing that they're a perfect fit for your daily life, from home and work to even for sleep, is what we strive for. We truly appreciate you taking the time to share your 10/10 experience. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Comfort, Sound quality
Good headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, and very easy to use. They sit comfortably on my head
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DustinP,
We're so glad to hear that you're enjoying the great sound quality and ease of use of your WH-1000XM4 headphones! We also put a lot of focus on comfort, so it's fantastic to know they sit well on your head. We appreciate you sharing your positive experience. Thanks for choosing Sony.
Best regards,
Eliab
- Pros mentioned:Battery life, Sound quality
Good sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones. Good noise cancelation and battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NICHOLASD,
Thank you for choosing Sony!
We're delighted to hear that your WH‑1000XM4 headphones deliver very good performance, with strong noise cancellation and battery life. Your positive note means a lot—enjoy many more great listening sessions ahead.
Best regards,
-Fred
- Pros mentioned:Battery life, Sound quality
Relatively Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and battery life are great. Sometimes the sound starts to skip like a scratched CD regardless of the device it's paired with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamH,
We're pleased to learn that you rated your Sony headphones 4 stars! It's fantastic to know the sound quality and battery life impressed you, as these are key strengths of your Sony WH-1000XM4 headphones. We appreciate you sharing about the occasional audio skipping, and your feedback is invaluable for continuous improvement. We would definitely recommend checking for any firmware update on the Sony Sound Connect app, as sometimes minor bugs can be fixed by updating the software of the unit.
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Pros mentioned:Battery life, Comfort, Sound quality
Awesome headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are fantastic. Great sound quality and battery life and actually comfortable to wear. Really do a good job with background noise cancelling as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MLRI223,
Perfect! We're thrilled that you are enjoying these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Would recommend.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent battery life and sound quality. Good design and noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi User919489, Great! You definitely made the right choice. We are extremely pleased you are enjoying the superb sound quality, long-lasting battery life, and amazing noise cancellation of your WH-1000XM4. Glad to know you appreciate the sleek design of these headphones that is also noteworthy. We're very grateful for this feedback! Thank you for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Best for Noise Cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have noise cancelling like no other. Highly recommend if you get easily over stimulated. I use these where-ever I go and it has a nice battery life. I also like how you can customize your sound. You can adjust the bass, treble, and all in between. I’m no audiophile but to my average person ears they’re amazing. It is pricey but a good investment. I see myself using these for years to come.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tammie, we're glad you like the noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Works Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great price and wonderful quality. Even when everything is really loud around you, it silences it so all you hear is your music or audio book.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happy!
Thank you for your feedback! We are really happy to hear that the WH-1000XM4 has been a great fit for you.
These headphones come with industry leading noise cancellation, so you can fully immerse yourself in your music or audiobooks, even in noisy environments. Plus, they offer up to 30 hours of battery life, touch controls for easy use and a comfortable design that’s perfect for all-day wear.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Sony XM4
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work very well, I love them! Noise cancelling is also pretty good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PintuG!
Thanks for taking the time to leave a review. It is fantastic to know that you love your WH-1000XM4!
We appreciate you sharing how well they are working for you, especially when it comes to blocking out the world around you.
The WH-1000XM4 includes Speak-to-Chat, which automatically pauses your music when you start a conversation, and Multipoint connection, allowing you to pair with two Bluetooth devices at once for easy switching.
We appreciate your decision to go with Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fit. Easy to connect with my phone/laptop
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MairaA, Awesome! We're glad you appreciate the great sound quality, comfortable fit, and easy Bluetooth pairing of your Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound quality
good headphones! :)
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this headphone purchase was a choice well made! i love everything about it. the noise cancellation is amazing, the sound quality is perfection, and i love how it’s features are customizable through the app! it is pricey but for all the features it offers, i would say it was worth it. i debated a lot between these and the airpod maxes, so glad i went with these. it didn’t dent the bank as much, they’re foldable, lightweight, and the battery is long lasting!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mari, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Sound quality
Best headphoene
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't believe how this headphone beat the beats headphone and probably other headphones. To get most of it download the Sony headphone connect where you can adjust the equalizer of your choice and other features. It truly has the best noise-canceling, unique hand motion control like, just cover the right side with your hand and noise-canceling will deactivate and when set to stop music when you are talking it will stop for a while depends on how you set it. May set it to auto-off when you removed it from your head and the best part of it when on cord mode it does not consume batteries, unlike other headphones. Best sound wireless so far I'd tried and definitely recommend this product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FASTCHARGING,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Best headset ever!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony headset is so comfortable to wear. After 16 hrs on a plane, my ears don’t ache because of the supreme padding. I bought Bose, which are supposed to be the best, don’t waste your money on the Bose. The Sony really is noise cancellation! Even screaming babies & loud crying kids on a plane were silenced. I will buy another Sony headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CLinSonoma, we're glad you our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. ~Earl