Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10104593
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Nice and Comfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones exceeded my expectations. They are very light and comfortable to wear for those long airline flights or just watching movies at home. I was surprised to find that I can connect them to my TV for the best surround sound experience when watching movies. The noise cancelling works really well, I often times do not hear people talking to me when I have them on. The case if very compact and sturdy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rmcsec.
Thank you for such a great review! We're delighted to hear your satisfaction with the amazing sound quality, comfortable fit, noise canceling function and features with your new WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! - Kris
Best wireless headphones.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have ever owned. I bought them two years ago and the battery life and sound quality is still like it was when they were brand new. The touch controls are super helpful as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CameronJ, Amazing! We're thrilled to hear that you feel the WH-1000XM4 is the best sounding headphones that you've owned. It's wonderful to know that you appreciate the excellent sound quality, great battery life and overall features of our WH-1000XM4. Thank you for leaving us such a wonderful review! We hope you still continue to enjoy using these headphones, not only as noise canceling music listening devices, but as communication tools. Regards, Jess
Love these headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfy and great sound. Music pauses when you take them off and stars playing again when you put them back on - nice feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stephanie, That's a cool feature indeed! Thanks for highlighting the comfort and sound quality of the Sony WH-1000XM4 headphones. It sounds like they're a perfect fit for enjoying music effortlessly! Enjoy and thanks for choosing Sony. -Jess
Good Quality for an older model
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My go to headphones for traveling. It has Great noise cancellation and I love the ability to set my own EQ on the app. Highly recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazzy,
That's wonderful to hear! We are delighted that the WH-1000XM4 headphones are your preferred travel companion, and that you are utilizing the excellent noise cancellation and the customization options available in the companion app to enhance your listening experience.
Thanks for choosing Sony.
Best regards, Eliab
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the price drop since the release of the XM5, these are a great value. Battery life was exactly as advertised, and maybe longer if not using bluetooth. Noise cancelling performance was great, although I don't have experience with the current XM5, so I can't compare.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardA, Thank you for taking the time to write such a superb review of your amazing experience with the WH-1000XM4. We are extremely pleased it suits your needs and expectations. Good to know that you appreciate the exceptional noise canceling feature, long-lasting battery for long periods of time, and overall performance of our WH-1000XM4. Thank you very much for all of your inputs. Thank you for choosing Sony! -Jess
Sony earphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound definitely recommend to anybody thats looking for good quality and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoaquinB,
We’re thrilled that you’re enjoying the exceptional sound of your WH-1000XM4 headphones! It’s great to know you’d recommend them for their audio quality and industry-leading noise cancellation. Thanks for choosing Sony.
Best regards, Eliab
Excellent headphones.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight, comfortable and easy to use. Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MalS, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Awesome sound but weak build quality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent. Clear, crsip, music with plenty of bass for most types of music. Wouldnt recomended if you only listen to rap. Mostly using it for pop, kpop, jpop, jazz. 80s and 90s. Build quality weak. Made of plastic, not expecting to last more than 2.5 years. Previous sony headphones broke at the swivel by the ear piece. Nice carry case, great battery life, decent noise canceling especially on flights. Slighty pricey, look for a sale and handle the product with care.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PopT,
We are sorry to hear about your concern. If your headphones are broken, we recommend contacting our authorized service center for further assist you: https://us.esupport.sony.com/support/s/service?language=en_US. Despite your concern, it's good to know that you like the sound quality of your WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We take all user input seriously and will make sure your comments reach the appropriate person. Should you need further assistance, you can email us at socialsupport@am.sony.com.
Sincerely,
Vincent
Worth every penny.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones.Super lightweight, comfortable and have amazing sound quality. I could wear these for hours without discomfort, which is something I've usually encountered with other headphones. Definitely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John, Thank you for the fantastic review! We're so happy to hear you like the super lightweight and comfortable design and amazing sound quality of your new WH1000XM4. Thanks for choosing Sony! -Sam
REVIEW
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 wIRELESS nOISE cANCELLING HAVE Very good quality. i WILL RECOMEND THIS ITEM.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JavierL!
Thanks so much for sharing your feedback on the WH-1000XM4 headphones. It is fantastic to know that you're finding the quality to be excellent and that you'd recommend them!
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Quality Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had these headphones for a couple of months now and use them daily. The battery life is impressive and the sound quality is great. It also has nice additional features like pausing your music for you if you start talking. Definitely a good purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beth,
Many thanks for the 5-star rating! We're glad to hear your enjoyable experience with the superb sound, long battery life, and features of your WH1000XM4 headphones. Your purchase allow us to continue to do what we love and provide you with quality products. Thanks for choosing Sony! - Kris
Great headphones.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancellation with these headphones. Very good sound quality. A great value.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BryanO,
Thank you for your review! We are really happy to hear that the WH-1000XM4 headphones are delivering excellent noise cancellation and great sound quality.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
Worth Every Penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What's there to say that hasn't already been said, its the build, its the sound quality, its the look, the battery life, etc. These are pretty much the go-to as far as Over-the-Ear headphones are concerned and for good reason. They recently released the XM5s which apparently have slightly better noise-cancelling and quality but honestly for the price(especially during a sale) you can't go wrong with these!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi UnenthusiasticGamer, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
I reall
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi quality headphones with some great features. The noise cancelling is really good, and like the option to have it wired as well. You will want to mess with the settings on the mobile app as well as it will help control some of the features that can be useful at times, and other times not what you want at the time like speak to pause feature. Some people might not like this if they don't want to use the app or using the touch panel to control the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Henshin, thanks for commenting!
We really appreciate your positive feedback with our WH-1000XM4. We are also thrilled to hear you are satisfied with the exceptional sound, quality, noise canceling function, headphone connect app, and superb features of these headphones.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Headphone review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity and noise reduction is amazing, the only thing that was lacking was bass, over all would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinR,
That’s great to hear you are enjoying the amazing clarity and noise reduction of the WH-1000XM4 headphones! If you find the bass slightly lacking, you can easily customize the audio profile in the Sony | Headphones Connect app. Go to the Sound tab and use the Equalizer settings; you can either select the "Bass Boost" preset or, for the best results, use the custom EQ and increase the horizontal Clear Bass slider, which is specifically designed to add low-end punch without distorting the overall sound.
Thanks for choosing Sony.
Best regards, Eliab
Honest review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sexiest, best sounding, CRAZIEST NOISE ISOLATION I HAVE EVER USED IN ALL MY YEARS IN EXPLORING NEW HEADPHONES (my experience) battery life is long and when you pair it with the sony headphones app you get so many features my favorite is the ambient sound mode it like turns off everything and turns on all the mics and it honestly feels like I have no headphones on so I can have these on listening to music while getting the perfect sound quality while still engaging in a conversation with someone next to me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy,
You made the right choice! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for choosing Sony!
-Ralph
Does not disappoint
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding headphones. Very comfortable on the ears. Battery life did last as advertised. Vast improvement on phone calls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ACSalter, Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality, battery life and comfort of the WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Amazing and comfortable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As all reviews say ; great noise cancelling , beautiful sound , long lasting battery , and sleek
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danny,
Amazing! We're glad that you like the noise canceling function, sound quality, battery life, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Perfect!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way better then the Bose 700, they also feel more comfortable and don't lose connectivity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Garcia91,
Awesome! You made the right choice. Good to know that you're enjoying the the Headphones especially by its comfort and connectivity. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for sharing your feedback and 5-star rating!. Thank you for choosing Sony! -Kris
Must Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are easily the best headphones I have ever bought
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoDoze,
It’s wonderful that you’re enjoying the industry-leading noise cancellation, which allows you to immerse yourself fully in your music without distractions. We also hope you’re loving the Speak-to-Chat technology, which automatically pauses your audio the moment you start a conversation, making your listening experience seamless and intuitive.
Thank you for choosing Sony.
Best regards,
Dominick