Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
100% Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my new headphones! I've had them about a month now, and I do not regret the purchase. Sound quality is almost 100% balanced, higher ends seem to get a bit cut out. Noice cancelling truly is amazing. Battery life is seriously outstanding, I'm not constantly worried about having to make sure it's charged. Also has a great case that makes me feel like it is protected.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Priscilla, We're glad that you like the sound quality, battery life, and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Excellent value, promptly delivered
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.King of noise cancellation headsets, strong bass. Light to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JackW! We are so glad to hear that you are happy with the noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Carl
Excellent headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are superior headphones. Super lightweight. Comfortable on my ears. Excellent sound quality for music or answering phone calls. My favorite pair of headphones I have owned so far.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, EdwardH!
We are thrilled to hear that the WH-1000XM4 is your favorite pair of headphones so far! It’s great to know you're enjoying the lightweight design and that they remain comfortable for your ears. We also take pride in our mic technology, so it's wonderful to hear that your phone calls are coming through just as clearly as your music.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Gym beats
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for working out in the gym. Can feel a little flimsy but sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelG,
Thank you so much for the 5-star review! We're elated to hear that the WH-1000XM4's industry-leading Noise Cancellation is helping you focus in the gym, and that you're enjoying the crisp sound quality. We love that they are working great for working out!
Thanks for making Sony part of your listening experience!
Regards,
Dominick
Best Value and Most Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest head phones I have owned to date. Features I never knew I would need; stops my movie when someone talks to me and restarts with he tap of a button on the earpiece. great sound canceling and crystal clear audio.
I would recommend this to a friendBest purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great audio. Easy to use and to carry on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KrystinaA, Fantastic! We're thrilled to hear that you're enjoying the comfortable fit, exceptional sound quality, user-friendly features, and portability of your WH-1000XM4! Thank you for choosing Sony. - Romeo
Best
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound quality and I like how the battery lasts for long period time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeliashaR, Thank you for your feedback! We are glad to hear that you are happy with the overall performance of the WH1000XM4! Thank you for choosing Sony! -Carl
Love these headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've used! So comfy to wear, touch controls are intuitive for once and super easy to use. Love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for your fantastic review, Rachel!
We are so pleased to hear that you consider the WH-1000XM4 the best headphones you've ever used! That's what we love to hear.
We designed them to be incredibly comfortable for long listening sessions, so it's rewarding to know we got it right for you. It's also great that you're enjoying the easy-to-use touch controls. We believe you should spend more time enjoying your music and less time figuring out how to use your headphones!
Thank you again for choosing Sony and for sharing your experience.
Best regards, Gus, Sony Social Media Team
best headphones i’ve tried yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.going from airpod pro 2nd gen’s to these is a religious experience. I didn’t even have to touch the EQ for me to notice the quality difference right away. happy with my purchase and i’m sure in a few years i’ll buy the newest pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpencerW,
Thank you so much for sharing your amazing review of the WH-1000XM4 headphones!
We are immensely pleased to hear that you are so happy with your purchase.
Thanks for choosing Sony!
Best regards,
Estefany
Great product?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really impressed with the sound quality. Noise-cancelling is awesome. At the gym, it blocks all the sounds and helps you focus on your workout. The comfort of the headset is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Monica23,
That's great! We're glad to hear that you like the sound quality and noise canceling of the headphones. Thank you for choosing Sony and have a great day!
-David
Sony xm4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful headphones!! Comfort lasts all day, i had these for a year and they still have that plush to them!! The audio sounds amazing as ever.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Emelee, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great headphones. Worth the investment.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent and has great features. Long-lasting battery. Does not hurt the ears. Noise-canceling doesn't work if you are on the highway and you open the window. The loud air from the wind affects the headphones and hurts the eardrums. These are great for working out or going for a walk. Also great for virtual meetings and you don't want the whole house to hear the conversation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi damediabolique,
Awesome! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Very Comfortable and nice Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones. It is very comfortable to wear and sound is really great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shihan, Thanks for the positive feedback. We're glad you are impressed with the sound quality and yes, they are indeed comfortable to wear. Enjoy and thanks for choosing Sony. -Craig
Great Deal for great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think these headphones are great. I got them on a black Friday deal. Although they are great, I would never pay retail on these or the XM5 or XM6. If you can get a deal, snag them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
We are excited to hear that you are finding your headphones to be a great addition to your setup! It is wonderful to know that you were able to snag such a good deal and that you're enjoying the performance they offer.
Thank you for choosing Sony!
Regards,
Dominick
WORTH IT
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE. I'm not one to leave review but these have been a great purchase. I enjoy everything about the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AC0001,
We are excited to hear how much you’re loving the WH-1000XM4! The sound really stands out, thanks to our advanced noise canceling and super clear audio, so you can get fully lost in your music every time.
Thank you for choosing Sony!
Best regards,
Estefany
Great quality with one tiny issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, having a separate app is kind of annoying, but if you want a lot of customization in your sound preferences, this is definitely for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your review, Kaiya!
We are absolutely thrilled to hear that you are enjoying the great sound quality of your WH-1000XM4 headphones—that's exactly what we aim for with our premium noise-cancelling line.
We understand your frustration regarding the dedicated app for customization; we know that adding another app can sometimes feel annoying. However, we're pleased to hear you recognize that the app is essential for providing the deep level of control you mentioned, including features like Adaptive Sound Control and fine-tuning your EQ preferences.
Thank you again for choosing Sony for your audio needs!
Best regards,
Gus,
Sony Social Media Team
Sony headphone review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very solid headphone. I’ve tried the AirPods Pro max but these sounds way better. Punchy base with great noise cancellation. Sound quality can get a bit better but unless you are using multiple headphones throughout your day you won’t notice it. One downside is that it doesn’t have a lot of padding at the band for my liking but you can always get a third party cushion and attach it.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your detailed and insightful review, Cbmn!
We are thrilled to hear that you consider the WH-1000XM4 to be a "very solid headphone" and that you specifically found that they sound way better than the AirPods Max. We are delighted you are enjoying the punchy base with great noise cancellation.
We also appreciate your candid feedback regarding the sound quality potential and the padding on the headband. We value these detailed points as they help guide future product development and design improvements. It is helpful that you pointed out the option of using a third-party cushion to enhance comfort for your preference.
Thank you again for choosing Sony and for sharing your experience!
Best regards, Gus, Sony Social Media Team
XM4 is #1 in my book
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned every iteration of these. The sounds quality is second to none, the noise canceling excellent, the fit amazing on my giant head (xm3 and xm4 are good for big heads but equally comfortable on my petite wife's noggin), the LDAP, 3D audio, touch controls, adjustable noise canceling to add wind canceling or include voices, etc is all top notch. I highly recommend these.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spence,
Great! We're glad that you are having a great experience upgrading to the WH1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Comfortable enough for all day use. Solid battery and fast charging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AcuPunK, we're happy to hear that you like the sound quality, comfort and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
My College Freshman LOVES these!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My college freshman loves these! Great sound, Very well balanced (not too bass-y like some). Good comfort for wearing for long periods of time. Noise cancelling perfect for coffee shops and libraries etc...
I would recommend this to a friendBrand response from SonyListens
Posted .Good day, DT999!
That's awesome! We are truly happy that you are enjoying your new Sony WH1000XM4. We're glad that you appreciate the audio quality, comfort and noise canceling feature of our Sony XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco