Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Favorite headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite headphones especially during flights! Sound feels like it’s inside m body.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MONIQUEC,
We're thrilled that your WH-1000XM4 headphones are making your flights more enjoyable. The feeling of being completely immersed in your audio is exactly what we aim for, especially with our industry-leading noise canceling technology. We appreciate you sharing your experience and hope you continue to love them for all your travels.
Thanks for choosing Sony.
Best regards,
Eliab
Great headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned several Bose headphones and these are as good if not better than any I have used. I’m not sure what I think of the touch controls over other headphones I’ve used, but these are very comfortable with a long battery life and great sound. All that said, I think you can’t go wrong with these or Bose. Just go with whichever you prefer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hook88,
You made the right choice with the Sony WH1000XM4 headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great build quality/sound, meh touch controls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal build quality, great sound. The swipe controls on the side of the headphone arent my favorite. I miss physical buttons. In the pursuit of sleek build design, everything has become touch-based but its a big finnicky. Dont have to use them if you dont want to. Overall love these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BoydS,
It is fantastic to know that you overall love the Sony WH-1000XM4 headphones, especially their phenomenal build quality and great sound!
We certainly appreciate your candid feedback regarding the swipe controls versus physical buttons. We understand that while the touch-based design offers a sleeker profile, it can take some adjustment. We value this insight as we continuously work to balance design with ease of use. Thank you for your wonderful 5-star review and for choosing Sony!
Regards,
Dominick
Exelent
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones deliver impressive sound quality with deep bass, crystal-clear highs, and a perfectly balanced audio profile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CindyQ,
Thank you so much for the 5-star review! We're thrilled to hear that you're enjoying your WH-1000XM4 and are impressed with the sound quality, from the deep bass to the crystal-clear highs. We put a lot of effort into ensuring a balanced and immersive audio experience, so it's wonderful to get such positive feedback.
Thanks for choosing Sony, have a nice day!
DiegoV
Sony headset
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headset is very good. Easy on the ears and snuffs out noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrSmith, Thank you so much for the 5-star rating! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Great headphones with great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best headphones that I have ever used. Sound quality is great and sounds very lifelike without the over exaggerated bass. Very comfortable and easy to use controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamO, we're glad you like the ease of use, comfort and sound quality of our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
Great noise canceling!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The noise canceling is really great, I have young children and my one kid has a squeal that will split your ear drums. I put these babies on and tho I can still hear his squeal that rivals Mariah Carey’s highest octave range, it’s so much more bearable! Aside from that, the Sony app that comes with it is pretty cool I like to use it to change some settings. I think there’s definitely some quirks to it but overall great noise canceling comfortable and light headphones I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nerdymomof3,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. They have probably the best noise canceling you’ll ever have. Great speaker quality they are amazing. I’ve had the previous generation and they’re all so just as great. Only thing I kinda don’t like is the sensor other than that it’s amazing I love. It’s also really comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IzharS,
That's wonderful feedback! We are absolutely thrilled you are enjoying the amazing noise canceling, great speaker quality, and comfort of the WH-1000XM4s. We appreciate you being a loyal user across multiple generations! Regarding the wear sensor, you can manage or disable it easily through the Sony | Headphones Connect app under the "System" tab, which may enhance your experience.
Thanks for choosing Sony.
Best regards, Eliab
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and the noise cancellation is amazing! Worth the buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Knock,
Thank you so much for the fantastic 5-star review! We are delighted to hear that you feel the WH-1000XM4 was worth the buy and that you find the noise cancellation to be amazing! We poured a lot of innovation into that feature to create the quietest listening experience possible.
We appreciate you sharing your experience and thank you for choosing Sony!
Regards,
Dominick
Can't leave the house without them.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. I bought these in 2023 and they're still going strong. Fantastic noise canceling, great sound and the battery lasts a while on these, so no complaints here.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gapolo,
It’s rewarding to hear that your WH-1000XM4 headphones are still performing so well after years of use. We take great pride in the durability and long-lasting battery life of our products, and it is wonderful to know that the noise canceling and sound quality continue to enhance your experience every day.
Thank you for being part of the Sony family.
Regards,
Dominick
Great Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If ever you see these headphones at 100 or less, you should most definitely buy them. They are worth it a hundred percent if you can’t get the XM6.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic recommendation, RBar!
We truly appreciate the shout-out for the WH-1000XM4! It is great to hear that you find them to be such a high-value choice. We take a lot of pride in the fact that our industry-leading noise canceling and sound quality continue to stand the test of time, making them a "must-buy" for any music lover.
Thank you for being a part of the Sony family!
Best regards,
Gus, Sony Social Media Team
Best noise cancelling out there
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headphones from top to bottom. Amazing noise cancelling capabilities, which are what I care about most. Sound quality is above average and they're comfortable enough to wear almost all day. I have a small creak in my right ear cup which is a little annoying but otherwise, these things are perfect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gramps! Thanks for the review. We're glad that you loved your headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thanks, -Craig
SONY OTE - Navy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always had a hard time buying over the ear headphones that didn’t cause ear pain after some time of wear and these are just so comfy, so lightweight, and super beautiful. Love them so much!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KriziaM, Thanks for the sharing your experience with the Sony XM4 wireless headphones. We're glad that you appreciate the design of the headphones. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Craig
SONY XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was recommended by a friend and after adjusting the initial settings the quality is amazing! very comfy for everyday wear and even wear them to the gym with no issues.
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, Jayla! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
Amazing Sound
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. My priority when doing just about anything. Love the volume, bass, noise cancellation and no shocking when sweating.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pinktacular, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl
Best to buy headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product. Recommend it to people who are looking for new headphones with a good bass and clear audio. This is better than the beats studio/beats studio pro.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DeGoose,
Perfect! Thanks for your recommendation and 5-star review. We are truly happy to hear your satisfaction with the audio quality of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is amazong so is the battery life, but sound horrible when paired with my ps5 or as soon as i start a game on my pc.
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, LindsayV! We're glad you like the sound quality and battery life of the headphones. Make sure to keep your device up to date to avoid any performance issues. Enjoy and thanks thanks for choosing Sony. -Craig
Great, comfortable mid-range headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding 3D audio, comfort, and dynamic range. The sound-cancelling and transparency modes are just a bonus!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dylan,
That's great! We really appreciate your satisfaction with the amazing sound, comfortable fit, noise cancellation, and overall performance of your WH1000XM4 headphones. Thanks for choosing Sony! - Kris
Great Cans
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The sound is great although not the best bass. They are so comfortable I can wear them for hours without feeling pressure on my ears. I really like the easy controls for skipping tracks or replaying ones I especially like. Raising or lowering volume is a snap. Of course not struggling with a cord is nice. I highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MAJH,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Make sure to take advantage of the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. Thanks for sharing your review and for choosing Sony!
-Ralph
Buy it If you want quality sound and bass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with great sound quality l. Quality bass, clear sound. Awesome noise cancellation. Only issue is it does not stay on head if using in gym and laying over bench.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ashh,
That's awesome! We are truly delighted to hear your satisfaction with the audio quality of our WH1000XM4 and also with the noise canceling capability of the headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco