Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great Sound, Mixed Features.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound very good and the features they come with can be very useful, though some of those features have a few annoying knacks that could annoy some people. Again, if sound is all you care about, these are great noise cancelling headphones that sound fantastic. Now for the issues. These headphones have a few quality of life features. For example, if you're wearing them and you begin walking, it'll turn off noise cancelling. Sometimes. If you tap the right headphone, it'll pause. Sometimes. If you take off your headphones it'll pause your media automatically. Sometimes. There are some great features though a lot of them are unreliable. These features can be turned off via the headphones app if it annoys you. Overall, a solid pair of headphones. I give a thumbs up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CollinT,
Thank you for sharing your experience with our Sony WH1000XM4. Your feedback is highly appreciated. We're glad that you are satisfied with the overall quality and performance of our XM4 headphone. Thank you for choosing Sony! - Marco
Top of the line Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have ready great sound. HPs are very customizable for a person's noise cancelling preferences. They are very comfortable to wear. Damien, Store Manager, at Arundel Mills MD store gave me the sale discount because the sale price had ended unbeknownst to me 2 days earlier. So I got a ready great price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, Thank you for the amazing review! We're thrilled to hear you're enjoying the great sound quality, customization using the companion app, industry-leading noise cancelation, and comfortable fit of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
The Best A/N/C Headphones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Headphones, I had the 2nd generation and those were already quality headphones and these are still miles better, the notice canceling is top-notch. They are just as good as the Bose 700 which I have tried as well, even more comfortable, and for about 100 dollars left a much much better deal. Sony knows what they're doing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KWM318, you definitely made the right choice. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony. ~Ralph
Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my sister for christmas and she loved it!!! It's really comfortable and the sound quality is amazing. It's perfect for everyday use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Samira,
Thank you for purchasing our WH1000XM and for the 5 star rating! Surely your sister will love this one and we're glad that she's satisfied with the amazing sound quality and comfortability of her new headphone. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco
Ten!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best in quality performance and sound. Excellent noise cancellation i am spoiled having side controls . comfortable easy to pair items for plane are in case . disappointed with nothing ! Very pleased
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Magee, Wow! We're glad you like the excellent noise cancellation, comfortable fit, easy Bluetooth pairing, great sound, and overall quality and performance of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Sony outstanding products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony very high quality fit comfortably the sound is outstanding and I've had Sony products before very reliable definitely would recommend these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Camel2020, We are happy that you like the sound quality of your Sony WH1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for trusting Sony! Vincent
Exceptional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owned pretty much the previous 2 generations of this and this model is by far the best. It’s lighter, and I love how we can finally connect to 2 devices! Took them long enough. I’ve been a fan of the touch features and being able to hold a hand over the ear cup to let sound in. Now you can enable when you speak for it to stop playing and that’s super convenient but of course can be annoying sometimes too. But I definitely recommend these over any of the other headphones on the market.
I would recommend this to a friendGreat quality headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is so awesome. The sound on these is my favorite thing ever. I love them I have no issues with them, been using them for the last year!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mellopez00, Thank you for sharing your positive experience with your WH1000XM4! We're thrilled to hear you love the excellent battery life and great sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my son for xmas. So far he likes them. He had the over the ear beats and he said these are better especially the noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Cnote,
Thank you for choosing Sony!
It brings us great joy to hear that your son is enjoying the WH-1000XM4 headphones and appreciates the enhanced noise canceling compared to his previous headphones. We're proud to offer products that provide a superior listening experience and bring happiness to our customers.
Best regards,
-Fred
Good Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So let me start off with, I returned the headphones. The noise cancelling is awesome and it has some great features. Also, these are very comfortable headphones, although they are very light and can easily be bent. As an audiophile want-a-be, I thought the sound was very good, but not great. I prefer the sound of my Sennheiser M2's although they are not nearly as comfortable. (the Sennheiser M3 is out now for $399). Sound is subjective so try them out first and compare to other products.
I would recommend this to a friendAmazing headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise cancellation is amazing I use these to cut grass and other outdoor yard work, workout and use them when my boyfriend is yelling at his games and I really hear anything worth the purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeganE,
We are delighted to hear the noise cancellation on your WH-1000XM4 headphones is performing so well, whether you are cutting grass or tuning out loud gaming! We appreciate your feedback.
Thanks for choosing Sony.
Best regards, Eliab
My go to headphones I love it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this item the headphones feel so comfortable on your head and the music is so crispy and clean you feel like you at the concert it selves. The pairing was pretty easy. I love these headphones the best I don't want anything else and I have several pairs in the house these are my go to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baebae,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Hooray
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones go dummy. Sound stage is fire, noise cancellation go nuts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user717274,
We're thrilled to hear that you're so impressed with your WH-1000XM4 headphones! It's fantastic to know that you're enjoying the incredible sound quality and the powerful noise cancellation. Thanks for choosing Sony.
Best regards,
Eliab
The Travel Endgame
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are other wireless headphones out on the market that are technically better, but at over half of the price without much of a difference in performance. The sound signature is great for casual listening, don't get these for your dedicated listening sessions for audiophiles, this is not your product. However, if you are used to headphones that come bundled with products, these will blow your mind. The sound cancellation is some of the best I have ever heard and the gesture controls are amazing. The one complaint I have is that one audio codex is not accepted, I forget which one, but it means I cannot use these on my TV wirelessly without substantial delay. Get dedicated tv headphones for that purpose. No issue though on iphone or android
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PSGamer, You've made an excellent choice! We're glad you like the great sound quality, excellent noise cancellation, and amazing touch control of your Sony WH-1000XM4.
Note: This headset supports the following 3 codecs for music playback via an A2DP connection: SBC, AAC, and LDAC.
The audio playback on the headset may be delayed from that on the transmitting device, due to the characteristics of Bluetooth wireless technology. As a result, the sound may not be in sync with the image when viewing movies or playing games. Please check the AV sync settings or any related settings of your TV to minimize the audio delay. Hope this helps!
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
comfortable great noise cancelling!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are very comfortable and I love the feature where you can cover one headphone with your palm and can hear the ambience sound. Noise cancelling works great. Highly recommend these for travelling
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariaJ, Awesome! We are so glad to hear that you are enjoying your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Has it all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have all the features you could want in a anc and with the app and all the features along with the great sound and battery life its a cant miss and a must have for people who want the best on the market without paying $550 (apple) or $400 (bose) unless you have the budget but for me the buck stops here
I would recommend this to a friendGreat!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these headphones. He has had beats also, and he says these are more comfortable, better noise cancelation, and better sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello FarmLove,
Wow! That's perfect! We are thrilled to hear that your son loves the sound quality, noise canceling feature and comfortability of his WH1000XM4 than his other headphone. Thank you for the awesome feedback and for choosing Sony! - Marco
Hands down the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, best noise cancelling I’ve ever experienced. Fit is comfortable. Only knock is the ambient sound for me sometimes doesn’t register quickly enough and I find myself having to pause music to hear someone speaking with me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ChristianM,
Thank you for leaving your feedback and we are happy that you are satisfied with the excellent sound quality and noise canceling of our WH1000XM4. You may find this link helpful regarding Speak to Chat feature of our XM4.
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002754732.html
Thank you for choosing Sony! - Marco
Great Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy does a great of offering top notch products at extremely competitive pricing. The Sony XM4 headphones sounds amazing and are very comfortable. highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArthurI, wow! We're glad you like the sound quality and comfort of our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Fantastic headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony headphones are excellent overall. I previously had a pair of Bose, which are also excellent, but in a different way. The Bose have better noise cancelling, but the Sony headphones have better sound for music and are more comfortable to wear for extended periods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GeneDjinni,
Wow! We are so happy to hear you are satisfied with the exceptional sound quality, comfortable fit, and overall performance of our WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo