Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Sony WF-1000XMF4
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound and quality of the headphones, super nice and comfy! Would recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Liliana, That's great! We're very happy to hear you love the sound quality and excellent fit of your Sony WH1000XM4. Your recommendation means a lot to us! Thanks for choosing Sony! -Sam
AMAZING
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was debating wi h headphones to buy for the longest time before I finally settled on this pair. They definitely live up to all the hype and the app is easy to use and to adjust the bass. The sound canceling is amazing and exactly why I bought them!
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Aec1! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these, they’re very comfortable and don’t slip. I use them around the house and at the gym and they block noise extremely well. The battery is amazing too. If something happened to these I would drop the money and get a new pair immediately, I love em.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EmilyT, We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Sony WH1000XM4 Wireless Noise-Cancelling the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love them lots of bass sound amazing can t wait software update
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidH,
Thanks for posting! We're thrilled to hear how you love your WH-1000XM4 headphones, it's great that you're enjoying the incredible sound quality and bass now!
Keeping the firmware updated is a great idea to ensure you're getting the best performance and any new features that are released. You can easily do this through the Sony | Headphones Connect app.
We appreciate you choosing Sony!
Sincerely,
Jenn | Sony North America.
Amazing noise canceling and comfort
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great at minimizing noise. I live where there is a lot of construction going on, traffic, and barking dogs. I put these on an instantly it cancels most of the noise, and once I put the music on I can only hear what I put on. They let you connect to two devices at a time, as long as you aren’t using the aux. They will turn themselves off if no music is playing long enough, unless the aux cable is connected. They are really good quality headphones, and the noise canceling is better than I expected. They feel amazing and I can wear them a few hours before they start to feel heavy. The sound quality is also top notch. The main problems are that sometimes it’s difficult to connect to certain Bluetooth devices, and the other problem is the battery will keep draining if you leave the aux cable in. In my opinion the free trial to the service they offer is not worth it, and it was a little difficult cancelling the service, I do not recommend the 3D sound stuff, it doesn’t make much a difference anyway and it’s only a couple hundred songs that offer it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanKinsley, wow! It is really lovely to hear you are happy and satisfied with the incredible noise canceling function, features, comfort, and amazing sound quality of our WH-1000XM4! We are sorry if you are encountering some issues. Some of these problems can be fixed by updating the firmware of your headphones to the latest version (2.0.7). The software includes key features, applications, bug fixes, and feature improvements. For more information please refer to the following link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/downloads
We will have your inputs noted as we always strive to make this a better experience.
Should you need more assistance or information with our product, please feel free to email us at socialsupport@am.sony.com with the following details so we can better assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Regards,
Romeo
Sony Social Support
Amazing headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use them mostly for study sessions and the gym the ANC is good keeps most of the noise out and the controls are a bit tricky at first but you eventually get the hang of it. And the baterry life is really good as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi everpt,
Great! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Nice headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are very comfortable! The noise cancellation is sensational and the sound quality is very good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnarosaO, we're glad you like the comfort, noise canceling feature and sound quality of our product! Thanks for choosing Sony! ~Earl
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best head phones I have ever purchased. I have had a lot of them. Great sound and bass. Very clear and are truly noise canceling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigA, That's awesome! We're thrilled to hear that you feel the WH-1000XM4 is the best headphones you've ever owned. Good to know you're enjoying the amazing features, especially its incredible audio and excellent noise cancellation. Thank you so much for the wonderful review and for trusting Sony! -Jess
I've had these for a few weeks now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are by far the best I've ever owned. I love them. The sound quality is amazing, and they're extremely comfortable. I wear them while working, for conference calls. They sound good, feel good, and the mic quality is really good too. The noise cancelling is amazing. Over all great headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Guest, Excellent! We're pleased to hear that you are loving the sound quality, comfort, noise canceling, and mic quality. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Good Headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always wanted a good headphone and I tried many others…. But Sony XM4 ticked all the boxes of modern headphone . Bass, treble and battery life… nothing to complain about..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Billy, Excellent! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its super confy to wear and use it for hours. Noise cancellation is great. Manage two connected devices really well. Good quiality of materials and finishes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brisbie007,
Great! We're glad that you are enjoying your new Sony WH1000MX4. We're happy that you appreciate the noise canceling capability, comfortability, quality of the materials and design of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product. It blocks sounds out, it connects quick and has a nice crisp sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TianaM,
Thank you for choosing Sony!
It's fantastic to learn that you're enjoying your WH-1000XM4! We're thrilled that you value its noise-canceling features, rapid connectivity, and clear audio quality. Your experience motivates us to continue delivering high-quality products.
Best regards,
-Fred
Top Notch Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this headphones as an upgrade. I thoroughly enjoy listening to my music on them. They are super comfortable and perfect for blocking out background noise, including airplanes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jzgm, You've made an amazing choice! Thank you for upgrading to your new Sony XM4. We're glad you're enjoying the comfortable fit and excellent noise cancellation of your new Sony headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Good OTE NC Headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Good flexibility for a decent price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi PaulA,
Thank you for sharing your positive feedback on the WH-1000XM4 headphones! We're thrilled to hear that you're enjoying the great sound quality and that you found them to be a versatile choice offering good flexibility for a decent price.
Thanks for choosing Sony!
Best, Jenn.
Best Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent headphones. great fit and lots of options to fine tune the sound!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MKPP,
We're glad you're enjoying the excellent fit and all the sound customization options with your WH-1000XM4 headphones. It's designed to give users the ability to fine-tune their audio experience, and we're happy to know you're taking advantage of that. Thanks for choosing Sony.
Best regards,
Eliab
Best-in-class ANC
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and quality. The ANC is the best in the world really - helps so much with my life in the center of a big city. The sound quality is also superb. The only downside is that I cannot really sleep with it on my head, because if i turn to the right side when laying down, the control panel will be activated.
I would recommend this to a friendGreat Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound on those. Super comfortable and great quality. Truly lives up to the Sony name.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonT, Awesome! We are glad to hear that you are enjoying the sound quality and comfort of your new WH-1000XM4 headphones! Thank you for choosing Sony! -Carl
Great headse
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Realy nice headset, loved the way they sound and the bass on it, and the battery life is great it lasts so long I charge it once a week
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PaulaD,
It's nice to know that you are enjoying the awesome sound and bass quality of our WH1000XM4. Plus, we're glad that you are pleased with the long battery life of the headphone. Thanks for the feedback and for choosing Sony! - Marco
Perfect headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headset, i use it for just about everything and even prefer them over my airpods.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amanda,
We are thrilled to hear that you're enjoying your WH-1000XM4 headphones! It’s wonderful to know they’ve become your go-to choice for everything.
Thanks for choosing Sony.
Best regards,
Eliab
Best headphones ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best noise cancelling headphones in the game. Very comfortable, easy setup and app has great useful features. On ear feel is amazing as well, the sound quality will blow you away. I just wish apps like Apple Music and Spotify would incorporate 360 sound for the full XM4 experience. Definitely recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eddy,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph