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Customer Ratings & Reviews

Your price for this item is $348.00
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12475 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 12,475 reviews
  • Rated 5 out of 5 stars

    Great headphones for TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these for TV viewing only. I cannot speak as too music sound quality. I will say that comfort is excellent. Build quality is excellent. Noise canceling is the best I have experienced in headphones over the past 10 years. TV pairing with LG OLED is instant about 90% of the time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quietcomfort35II, That's fantastic! We're glad you are enjoying the superb noise cancelling feature of your new WH-1000XM4. Good to know you appreciate the fit, design, and build quality of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We are happy that you give the product a perfect rating! Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microfone is not half as good as XM5. But besides neing more comfortable (imo), since I only need good audio with good ANC while I work. these guys are perfect!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EMTorres, We're glad that you are enjoying the incredible audio, noise cancellation, and you find very comfortable during use. Your feedback about the mic quality is greatly appreciated. Make sure to install the latest software version of the headphones (via the Sony Headphones Connect app) for optimum performance. For call quality, re-establish the connection between the headphones and your source device. Select HFP or HSP for the profile. You can also check the settings of the app that you are using for mic sensitivity if available. Thank you for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Daughter likes them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter. She has not taken them off. They are on her head or around her neck. I guess she like them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, DavidC!

      We love hearing that the WH-1000XM4 has become a permanent accessory for your daughter! It’s the ultimate compliment when a gift is used that much.

      Thank you for choosing Sony for her!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Excellent purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good headphones. Sound quality is exceptional and so is the flexibility and way it's made. Best headphones I've gotten in so long and totally worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cmon,

      Thank you for choosing Sony!

      We're immensely pleased to hear that you're enjoying your WH-1000XM4 headphones! It's truly wonderful to know that the sound quality, versatility, and craftsmanship have left such a lasting impression on you. We’re thrilled that the product has fully exceeded your expectations by delivering outstanding audio performance and exceptional comfort. Your experience motivates us to continue delivering high-quality products.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Noise cancelling

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. Very comfy and i like the color. Me and my wife share them on ipads to nintendo switches. The bluetooth range seems great to.My first pair of noise cancelling so i dont have much to compare them. But works for what we use them for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi King, Great! We're glad that you like the noise canceling fucntion, comfort, and color. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Premium Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are unbelievable and provide a level of audio fidelity you would be hard pressed to find in other comparable brands. The battery life hovers around 25 to 30 hours on a full charge. The ANC is industry leading. Highly recommend these headphones for anyone looking to have premium audio at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very satisfied with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very sturdy. Affordable for the brand name. The design is simple and adore the color of our purchase. Not disappointed at all. Very comfortable to wear but depending on the duration, it can get uncomfortable. One improvement is to improve the cleaning aspect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArleneC, Thanks for the wonderful review. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. We appreciate your feedback regarding the maintenance of the headphones. We'll make sure that it won't go unnoticed. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    Best at the price point!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, bought these and the new Beats Studio pro and immediately returned the Beats. Super comfortable, no ear fatigue. Sound is great! Only thing keeping this from 5 stars is they fit a little too loose for certain gym movements.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ryan,
      Wow! That's nice to hear that you are satisfied with the audio quality, comfortability and performance of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony Xm4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony bluetooth headphone, i bought different brand of bluetooth headphones, when I tried this Sony XM4 is really amazing sound, the design, the quality of material and most all the performance it’s really great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi starlg7, You've made an awesome choice! We're thrilled to hear you like the amazing sound quality, design, quality, and overall performance of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality of sound, battery last forever, confortable pads. 100 % recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GloriaS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that your WH-1000XM4 headphones impress with their sound quality, long-lasting battery, and comfortable pads. Your strong recommendation means a lot to us and inspires us to maintain this level of excellence.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Best on the Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will not find better noise canceling headphones on the market. They really get rid of all ambient noise and the battery means you can wear it all day without having to worry about recharging it. And the bluetooth connection is incredibly reliable. There really is no reason not to get it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi david,

      Awesome! We're glad that you like the Bluetooth connectivity and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Best headphones I have had.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work 10hr days in a loud environment. With these I can still hear my audio nice and clear. The amazing battery life on these means I can listen all day at work and not have to fret if I forget to charge them at night. I'll take these over beats any day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Levi,

      Very nice! We're glad the headphones helps you with your daily activity. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We're glad you like the batter performance of the headphones. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Comfortable. long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight and comfortable. I can listen to my music for hours comfortably. One of the best battery life headphones. Love that I can connect to my phone and my iPad and go back and forth between the 2

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ygb77,

      It is truly wonderful to know that you find the WH-1000XM4 headphones lightweight and comfortable enough to enjoy your music for hours! We're thrilled you benefit from the excellent battery life and especially love the convenience of switching seamlessly between your phone and your iPad. Thank you for the five-star feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and long battery life! I would greatly recommend these headphones to anyone who has the money for them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi yt1106,

      Perfect! We're thrilled that you are enjoying the sound quality and battery life of the headphones. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these! Great for the price, and the noise cancellation were so good!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, IsraelL!

      We are so thrilled to hear how much you are loving your WH-1000XM4 headphones! It's incredibly rewarding to know that they are great for the price and that you're so impressed with the noise-canceling feature. We designed these headphones to provide a premium and immersive listening experience, and it brings us great satisfaction to know we've succeeded.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    WH-1000XM4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Battery last super longer than i expected. After, 3 days of not using, still charge same %, bought when it was discounted. You have to tweak the sound equalizer according to your listening pleasure, to get the best personal output. Owned for about a month, so far, it’s great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blue! Awesome! Glad to hear that you are happy with the battery life and overall performance of your new WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl Sony_US

  • Rated 5 out of 5 stars

    Great price. Beats the Bose.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it so much I bought my in-laws the white and blue one. The sound is excellent. The Bass is not heavy. Worth the price. I know the 1000XM5 is out but I can't imagine it being that better than what they have already made. The battery is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DuyDao, Awesome! We're glad you love the excellent sound quality and long-lasting battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US

  • Rated 5 out of 5 stars

    Better than my Bose 35’s sound and noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are serious! If you want better than average noise canceling, and some good control over how to listen to your music with the App, a good bass boost, and 360 audio sound. These do the job with a great battery life for all day listening.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechnicallySpeaking, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, very comfortable and excellent noise cancellation. Try these watching a movie and you will be hearing sounds you never get to hear. Like you were inside the movie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Goose,

      That’s wonderful to hear! We are thrilled that the WH-1000XM4 headphones provide such a comfortable fit, excellent noise cancellation, and an immersive sound experience that makes you feel like you are inside the movie.

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love em 5 stars must have Just love everything about them I go for a week without even changing Extremely clear .. the noise cancelation is amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FranklinW, thank you for the 5-star review! It's truly wonderful to know how much you're loving your Sony - WH1000XM4 headphones. It's awesome that you're getting such a long battery life, up to 30 hours on a single charge really makes a difference! We're so glad the crystal-clear sound and industry-leading noise cancellation are giving you the immersive listening experience we designed them for. Thank you for choosing Sony, and enjoy every moment with your music! Best regards, -Dominick Sony_US