Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best NC headphones you could buy, preferred over the apple brand
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert,
Thank you for choosing Sony!
It's truly wonderful to hear that our WH-1000XM4 headphones are your top choice for noise-canceling headphones. We're delighted to know they exceed your high standards for exceptional sound, comfort, and noise cancellation. We appreciate you sharing your preference for them over other brands.
Best regards,
-Fred
Budget Friendly Option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent purchase for late 2025. There are newer models, but the XM4 is a solid choice if you want a budget-friendly headphone with premium-quality sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OmarR,
Thank you for choosing Sony!
We're honored to hear that you view the WH1000XM4 as an excellent purchase with premium-quality sound at a budget-friendly price. Your recognition of its lasting value, even with newer models available, truly highlights the quality we aim to deliver. Thank you for sharing your thoughtful review!
Best regards,
-Fred
Love the noise cancellation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is amazing! Used for flying and helped minimize airplane noise. Also the sound quality is amazing and it’s very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrinhN, nice! We're glad you are enjoying the sound quality, noise canceling and comfort of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
Great headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Quality of the audio and the comfort of these headphones are amazing. However if you are going to use them regularly or for the gym i would recommend the warranty!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaimeR,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the sound quality and comfort of the headphones. Your feedback about the design is greatly appreciated. While the WH1000XM4 headphones don’t have an IPX rating, simple workout routines like walking shouldn’t be of concern. If you sweat a lot or for more serious workouts, you may want to consider the WF-C500, WF-1000XM4, or WF-1000XM5.
Thank you for choosing Sony!
-Ralph
Best noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this headphone. Noise cancellation is outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doobie,
We're so glad to hear that you're loving your Sony headphones and that the noise cancellation truly stands out for you. Thank you so much for your fantastic 5-star rating—advanced noise cancellation is one of the defining features of the WH1000XM4, making every listening session feel immersive and peaceful.
Thank you for choosing Sony—wishing you an amazing day!
DiegoV.
Better than AirPod Pros
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are some excellent headphones. I have had apples AirPod pros for 2 years and I loved them but they always lacked in the sound quality department but as soon as I put these on everything changed. These are the best sounding headphones I have ever had. From the smooth highs and the perfect base these are a great buy for those who just want amazing sound quality with all the bells and whistles that all these earbuds have and The noise cancellation is a lot better than I thought it would be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Ethan,
Thanks for sharing your feedback and for giving our Sony WH1000XM4 a 5-star rating. We are very happy that you are pleased with the audio quality and noise canceling feature of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
great ANC headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.first ANC headphone purchase and ive really enjoyed using them. the associated Sony Headphones App really helps with customizing the settings and ive enjoyed using the headphones. they are very lightweight and using them for long periods of times has been easy. definitely recommend!
I would recommend this to a friendGreat buy! You won’t regret it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and bass, easy charging and storage. Used to be a beats user but they always broke within a year.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Elena!
We are so happy to hear that you're enjoying the sound and bass on your WH-1000XM4! We take a lot of pride in the build quality and longevity of our headphones, so it’s wonderful to know they are feeling like a reliable upgrade for you. We also love hearing that the charging and storage features are fitting perfectly into your routine.
Welcome to the Sony family! We’re confident these will keep the music going for a long time to come.
Best regards,
Gus, Sony North America Customer Support
Best WFH headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best WFH headset I’ve used. Only con is that the microphones pick up to much outside noise and can be heard within teams calls. The noise cancellation is amazing on planes and while listening to music. Battery life is excellent as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan5081, Thank you for sharing your thoughts and experience using your Sony WH-1000XM4. We're thrilled to hear you're satisfied with the excellent noise canceling and great battery life of the headphones. Your feedback is greatly appreciated. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Jess
Pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used them for about a year had no issues with them they are comfortable and sound amazing. The silver color needs to be taken care of they do get dirty eventually.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Singh, Awesome! We are so glad to hear that you are happy with your WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best noise cancelling headphones ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I ever owned. I used this headphones to travel a lot. They are very comfy and nicely built. I truly got to test their noise cancelling during last Pride. Pride is super loud and I got to use the headphones to walk inside the parade taking photos.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xasan32, That's great! We're glad to hear that you appreciate the features, design, and function of the WH-1000XM4 Wireless Noise-Canceling Headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for giving the product a perfect rating! Jay
5 stars; blew away my already high expectations!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The durability is what you'd expect (even surpassing) the old saying "you get what you pay for", they're extremely comfortable to wear even for long time periods, and the included case is a continuation of that, especially for keeping cables with the headphones. The sound is absolutely top notch, entering into audiophile levels with bass that should please 99.99999% of ppl (and to use with a few choice non-Sony EQ apps in Android or iOS stores, these *definitely* compete with audiophile levels. The Sony Headphones app is *very* easy to use with a user friendly UI that anyone can navigate/make changes; it's all really self explanatory. Top notch for *any* use...music, podcasts, movies, tv and *excellent* for gaming (too bad the built-in mics can't be utilized, but otherwise makes for *real* immersive gaming I've never before experienced. To use wired with PS4 or Xbox One, the tv or soundbar connected via optical cable actually have more latency than the headphones! Good advantage in FPS games!). The noise cancelling is even better than I read about while researching BTNC headphones to replace my Sony WH-H910N headphones that began having audio probs within 6 months. Being mostly homebound disabled and needing to sleep in the recliner, others can go about their business in early morning without disturbing me in the least as a podcast plays, and even can't hear the woodshop noise of table saw/heavy machinary about 10 ft. behind my recliner throughout the day. The noise cancellation optimizer has proven to be an excellent feature. I was skeptical about some features by some reviews, like sensitivity of auto pause when taking headphones off...but you adjust them as needed without worry; you have to fully take them off as default sensitivity is set. I haven't used much for phone calls, but at least with my LG Stylo 4 sound quality on my end is best I've ever heard from *any* headphones or bluetooth device (the old style pre-smartphone days that came with all phones). I initially bought the Bose QC35 ii Gaming Headset (default QC35 ii's but with a mic included for gaming), and I'm 110% glad I exchanged for these, even if The only real suggestion I would make to Sony (a suggestion, *not* a con) is to put ventillation holes on the inside of the ear cups. Like any over ear headphones they can get a little warm after several hours of use, and having used the Bose QC35 ii headphones for 2 weeks prior to exchanging for these, that did make a noticable difference. Worth every penny...especially if you get them on sale because then the optional 2 year warranty nearly pays for itself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AblazedPhoenix, Wow! That's cool! You've made an excellent choice! Thank you for upgrading to your new Sony WH-1000XM4. We're extremely pleased to hear our WH-1000XM4 Wireless Industry Leading Noise Canceling Headphones meets your needs, and it exceeded your expectations! Good to know that you feel the WH-1000XM4 is the best sounding headphones that you've owned and you're enjoying the features, outstanding sound quality and noise cancellation. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancellation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. These headphones have a built-in analog amplifier integrated into the HD Noise-Canceling Processor QN1 realizes an unmatched signal-to-noise ratio for low distortion and exceptional sound quality for portable devices. Good to know you're utilizing the built-in equalizer and different customizations on the Sony headphones connect app. Thank you for leaving us such a wonderful review and for trusting Sony! -Jess
IT’S SONY! Just Get It!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Favorite head set yet! Easy connection, great sound , love the battery life. Can’t go wrong with this set. Buy it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Lovemysurroundsound,
That's awesome! We are truly happy that you are pleased with the sound quality, easy to connect and long battery life of our WH1000XM4. Thank you for choosing Sony! - Marco
Great choice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love the headphones. The over the ear is so comfortable. Sound is clear you hear everything thing. I also like how customizable the headphones are with the Sony app. Because each person has a preference on how they like to hear their music you can make it sound how you like it. The work great for exercising you feel like your in your own world with the noise canceling feature. Once you start talking it stop the music. I liked that feature but because I also like to sing I had to turn it off because I couldn’t get through a song without the headphones thinking I was having a conversation. But you have so much control on how you want the headphones to work that it’s a great choice for anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShamarieC, Great! We're thrilled to hear that you are enjoying your new headphones. Thanks for choosing Sony. Carl
Noise Cancelling
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling works so well soon as I put them on it felt like I was in my own world. I love the bass on them too watched a few movies and listened to music and i felt very immerse.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseG, we're glad you love our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound ASC and NC got great sound as well……..
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MadMax86!
Thanks for sharing your feedback with us! We are immensely pleased to hear that the WH-1000XM4 headphones are a great fit for you. We're especially happy to know that the sound quality is a standout feature.
We designed them with both Adaptive Sound Control and our industry-leading noise cancellation to make sure you have a fantastic listening experience no matter where you are.
Thanks so much for choosing Sony!
Best regards,
Estefany
Best sound yo enjoy music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased this, they were on sale and I couldn’t have done the best purchase ever. These are the best headphones specially, if you go to the gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuanV,
It brings us great joy to hear that your purchase of the Sony WH-1000XM4 headphones was the best decision!
We are especially thrilled to hear that they are the perfect companion for your workouts at the gym. Their industry-leading noise-cancellation creates a distraction-free environment so you can focus entirely on your fitness goals, while the secure, comfortable fit and long-lasting battery life ensure they keep pace with your longest sessions.
Thank you for choosing Sony.
Regards,
Dominick
Very Nice Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very pleased with these headphones. Music sounds very good through them, and I can also wear them to block-out ambient noise when I'm reading. I was able to connect them easily to a Roku TV (via Roku app on my phone) and to both a Sony and a Denon a/v receiver for private listening. The a/v receiver connections were excellent; the Roku, not so much (there was a noticeable audio delay), but I blame the via-app / over-WiFi to Bluetooth connection for that, not the headphones. I recently wore them while talking with my mom (who's hard of hearing) on the phone while out for a walk with the dog in a suburban but, at times, high-auto-traffic area. I could hear her very clearly and she said that she could hear me much more clearly than when I have used my traditional Bluetooth headset on the same kinds of walks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iamyourfather,
Awesome! We're glad to hear that your new headphones suits your needs and expectations! Nice to hear you are enjoying the great sound quality, noise canceling features and Bluetooth connectivity to your devices. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris
Exceptional!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, excellent! I has the earlier model, which I plan to return due to Bluetooth issues. I must say the current model is lighter and has no such Bluetooth related issues. I favor deep bass headphones, and SONY is perfect for such. Plus, I love the color midnight blue.
I would recommend this to a friendWorth the hype
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down amazing. Thats all i can say. They are comfy, sounds amazing, and block out all the haters
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Zaryab,
Thank you very much for your feedback and we are truly happy knowing that you are pleased with the audio quality, comfortable design and with the noise canceling feature of our XM4. Thank you for choosing Sony! - Marco