Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Can't Believe My Ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned a countless number of headphone over the years. My favorite has always been Bose Quiet Comfort, so I was somewhat skeptical about buying Sony. I am soooo glad I did, These are by far the best sounding headphones I've ever owned or heard. If you use any of the lossless HD streaming services, like Deezer, Tidal, Apple Music, or Amazon Unlimited, you will be amazed at the quality of the sound. Noise canceling is superb and offers features to quickly interrupt it when needed (just place your palm over the right earphone). Only drawback for me is ear pads can get a little sticky after prolonged listening. These are new best in class bluetooth, ANC headhones, IMO.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Knavely,
Thank you for the positive feedback and we're glad you like the sound quality of the headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, great noise canceling, great battery life. Saviour on airplanes. Only issue it they are hot on your ears...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, Awesome! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Good price on top of the line headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for these headphones. I like them a lot. There comfortable and perform quite well. The noise canceling is outstanding. You cant go wrong with this deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi issey5758,
Amazing! We're glad that you like the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony Headphone Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds Great. You will truly enjoy the sounds of these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your positive experience with the WH-1000XM4, WilD! We're thrilled to hear you're enjoying the rich, immersive sound these headphones deliver. The WH-1000XM4 model is designed to provide exceptional audio clarity and deep bass, making every listening session a real treat. It's always great to know our headphones are helping music lovers get even more enjoyment from their favorite tracks. If you have any favorite features or tips to share, we'd love to hear them!
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Must Have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these. Already own the gen 2 and 3 versions. Upgraded to gen 4 to gain new features like pairing to 2 devices at the same time, auto pause if you take them off, and upgraded chip. The sound and comfort is amazing. Customizable EQ via Sony app. It was a choice between these and Bose 700. Decided on Sony because of past experience and most reviewers rank them higher than Bose. Plus they are less expensive. The active noise canceling is top notch. Bluetooth connection is rock solid. I haven't had any drop outs even at long distances from source. There is still a little work to be done to improve swipe controls: (not responsive in cold weather, sometimes it takes a couple tries to skip to next song or adjust volume.)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi crsonemn, We are glad that you love your Sony WH1000XM4 wireless headphones. We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! -Vincent
Better than Bose QC 35
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little better than my previous Bose QC 35 headphones- which I rank very highly. Amazing noise cancelling technology and an auto-stop feature when you remove the headphones make these worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Helpfuljesh, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
Best purchas
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life amazing, sounds incredible, also having the ability to adjust the equalizer is awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunny, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. It's good to know you're utilizing the different customizations and built-in equalizer on the Sony Headphones Connect app. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thank you for leaving us such a wonderful review and for choosing Sony! -Jess
Great for what it is...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are a solid deal. The noise cancelling is one of the best on the market with remarkable sound quality. However, the touch controls can be a little to get used to and I end up using my phones controls most of the time instead, but if you just want really premium feeling and sounding headphones, these are not a bad pick
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ivanramos117,
Thank you for the feedback and we are glad you like the sound quality of the headphones. Please be assured we take this feedback very seriously and continuously strive to improve our products. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
Good headphones.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work well and have excellent sound quality, highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BOOB,
Thank you for choosing Sony!
We’re elated to hear that the WH-1000XM4 headphones are working well for you and delivering excellent sound quality. Your recommendation means a lot to us, and it encourages our team to keep providing premium audio products that enhance your listening experience.
Best regards,
-Fred
Amazing
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing head phones very clean music quality and great battery life I use these every day. So great I bought my girlfriend some too 10/10 would recommend to anyone looking to buy nice Bluetooth headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samb9293, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Great deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like many others, got these heavily discounted. Incredible value, great sound, excellent noise cancelling, but most importantly, super comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cleanguy,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Chic & Worth the Investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Genuinely comfortable to wear for a long time. Noise cancellation is phenomenal. Very fashionable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Talainbaea,
Thank you for the 5-star rating and we're glad to hear that you like the noise canceling and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Best Noise Cancelling Headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own the XM3s and these are an improvement on those. Noise cancelling, sound quality, and comfort are better. Bluetooth 5.0 is so fast I don’t see any lip syncing issues when using with my PC or Apple devices. Very satisfied!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi juan, good to know that you like all its improvements. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Phenomenal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and build. Great battery life as well. Easy to wear for extended periods of time. The noise canceling is top notch. Ambient sound is okay but could be better in my opinion. Call quality is great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Witty22290, we're glad that you're enjoying the amazing features of the headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.
Your feedback about the Ambient Sound function is greatly appreciated. Thanks for choosing Sony.
~Ralph
Headphones are epic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super amazing headphones exactly what i was looking great quality sound and comfortable to wear anywhere
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KhalidA, Awesome! We are glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
GREAT!! Wonderful noise cancellation.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this product for couple months now i am absolutely IN LOVE with my purchase not to mention the great customer service you get from the Best Buy employee who made my experience easy when i had to come in for an exchange. I love the hands free fetures this headset has, it is great for the gym, Cancels out so much background noise and I love how personize you can make these headphones to your prefured audio experience. It had Alexa built in if you use alexa a lot this would be another great devise to add. Only issue i have with it is that the pairing experience is quite hard to connect to whenever i want to switch to use on another device but maybe thats just me, and also how when i run or move my head too fast it likes to slide off my head but other than those minor details its a great pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FlowerLadder, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Excellent headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wireless noise cancelling headphones. This really impressed me more than Bose which I used to buy before.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ramg,
Thanks so much for the excellent feedback on the WH-1000XM4 headphones! We are very glad to hear that they impressed you more than your previous ones.
We appreciate you choosing Sony!
Kind regards,
Estefany
5/5 Would Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, good durability, and lightweight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AbrahamC, You've made an excellent choice! Thank you for upgrading to your new WH-1000XM4 headphones. We're glad you're enjoying all the improvements we made on these headphones. Your assessment is spot on! The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you so much for the amazing review and for trusting Sony! -Jess
Love this item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this item it's so clean and clear as if I'm at a concert. The feeling on your head as if it's not really there very comfortable. After using these headphones you won't want another pair.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baebae,
Awesome! We're thrilled that you like the sound quality of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony head set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just used these on a long flight (10 hours). The noise cancelling worked very well, battery lasted the entire trip. It comes in a very nice compact case making it easy to put in my carry-on bag. It comes with a USB cable for recharging and a audio cable if you don't want to use Bluetooth. The sound quality is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AsusComputer,
Great! We're glad that these headphones are performing well for your travels. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph