Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Brought Tears to his eyes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones were a gift to my son for Christmas. As I was in the kitchen prepping Christmas dinner, he comes in bawling. I thought something was wrong. I held him and asked him what was wrong. Through tears he said "I can hear evey sound. These are amazing headphones. Thank you so much mom." And the tears continued to flow. He was more than happy with his gift. I'm extremely happy that I got them on Black Friday because I thought about getting some for myself today for my birthday. Um....nope. But they sound fantastic!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Crystal,
You made the right choice! We're thrilled that your son is enjoying the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
THE BEST OVER EARS, HANDS DOWN.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally the best noise cancelling headphones I have ever used in my entire existence. I personally find this better than the XM5s. These are my go-tos for everything, everywhere. Workout, travel, at home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Elijah, Thank you so much for your fantastic review of the WH1000XM4! We're thrilled to hear that you consider them the best noise canceling headphones you've ever used. It's great to know that they are your go-to choice for various activities like workouts, travel, and home use. We appreciate your preference for the WH1000XM4 over the XM5s and are delighted that they meet your needs so well. Enjoy your listening experience and thanks for choosing Sony! - Romeo
Great Quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality sound & very comfortable. Sony still maintains the edge & not too expensive like the other major brands.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PACSG, Awesome! We are so glad to hear that you are happy with your new WH1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
One of the best noise canceling headphones out!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, great noise canceling, fits over ears perfectly, convenient design to fold up in carrying case, pairs easily with any app or device, good base. One thing to note: outside of the Sony headphones app, you can also adjust the settings in your actual phones settings. Took a minute to figure out, but it makes a huge difference when you learn how to do that as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JosephM,
That's awesome! It's nice to know that you are enjoying your WH1000XM4 for having such a comfortable fit, great noise canceling feature, awesome design, easy to pair with (Bluetooth) and good audio quality. We're glad that you were able to explore the your XM4 for its other capabilities and able to adjust it even without using the Sony app. Thank you for choosing Sony! - Marco
Sony did it again
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of these headphones is out of this world. They are the best over ear headphones I’ve ever owned. The sound is balanced not too much bass but it still booms.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Magnito20, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Best base
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and lots of base perfect on the airplane
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MohammedA,
That's awesome! It's nice to hear that you are amazed by the sound quality of our XM4, especially when using it on your flights. Thank you for choosing Sony! - Marco
AWESOME SOUND!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sounding headphones that I've ever put on, highly recommended!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Electronicssgeek,
Thank you for choosing Sony!
We’re excited to hear that the WH1000XM4 headphones have delivered such an exceptional audio experience for you. Your high recommendation means a lot to us and motivates our team to continue crafting products that bring enjoyment and quality to our customers’ lives.
Best regards,
-Fred
Good upgrade from XM2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent upgrade from the XM2. The sound quality is about a 20% improvement. The comfort long term is also better than the XM2 as I use these at work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Goldenage,
Very nice! We are glad you like the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location
Thank you for choosing Sony!
David
The Range is Amazing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Long time Bose Quiet Comfort user (3 pairs in last 6 years). Last pair developed a rattle and squeal recently, so I needed a new pair. Was frustrated with the terrible range of the Bose (basically disconnected beyond 10 ft) and hated the constant “connected” “disconnected” voice in my head. Was time to try something different. I love my new Sony’s! The range is fantastic. Upstairs, downstairs, outside and they stay connected. No issues with call quality (which was a concern). Customizing the sound in the app is easy. They are comfortable to wear all day and I rarely hear the voice in my head (but it is a pleasant voice when I do!). Glad I made the switch, and they were cheaper too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MKiz, Great! We're pleased to hear that you are loving your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
These ARE the ones!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried EVERY brand on ( more than once) I travel two- three weeks a month and its amazing to me how many people I feel are wearing inferior headphones. I wish i had these YEARS AGO
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TracyK,
Thank you for choosing Sony!
It's genuinely rewarding to know that the WH-1000XM4 headphones have made such a difference in your frequent travel and that you feel you've finally found the superior audio quality you deserve. Your dedication to seeking out the best truly validates the work we put into them. Safe travels!
Best regards,
-Fred
Comfortable & Amazing Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounds and noise cancellation A1 quality and comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ImadaraMMA,
That's great! Thank you for your feedback and it's nice to know that you appreciate the audio quality, comfortability and noise canceling capability of our XM4 headphone. Thank you for choosing Sony! - Marco
Great Purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are worth the investment! Very noise-cancelling, I can't even hear when people are trying to approach me on the streets lol. I love music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JocelynS,
Thank you for choosing Sony!
It brings us great joy to hear that your WH1000XM4 headphones provide such effective noise cancellation and enhance your music experience. Knowing they help you immerse yourself fully, even in busy environments, means a lot to us. Thank you for sharing your enthusiasm—it inspires us to keep delivering exceptional audio products.
Best regards,
-Fred
Really good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the headphones! The noise cancellation is amazing. In the past I’ve had a problem with the headphone size on my ears but they’re comfortable. Sony never disappoints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jayjay,
Very nice! We're glad you love the industry leading noise canceling of headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Best headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good quality and worth the money! I’ve been thinking about purchasing this headphones for a while and I was having second thoughts because of the price but then I decided to finally buy it and it became the best purchase I’ve made this year. Sound quality was superb! It was easy to connect and I’m glad i can connect to 2 devices at the same time. It was also available for pick up so fast so i’m really happy about that.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Janiellenadine, we're glad you are happy with our industry-leading noise canceling headphones! The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. ~Earl
Replacing MS surface headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are replacing my Microsoft surface 2 headphones. Both can connect to 2 devices at a time. I also loved the physical volume knob on the MS headphones. The MS headphones headband snapped due to being made of only plastic; also they cannot handle bass like these. These sound great and can handle bass. I’m careful with headphones but I’ve dropped them multiple times on a wood floor and they are good. They lose connection but it’s rare. Recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillJ, we're glad you are enjoying the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Great quality.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love how these headphones feel on my ears and head. Super light and great quality build.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rafa,
Amazing! We're thrilled that you are enjoying the comfort, fit, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
upgrade over xm2
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i already own the xm2's but was looking for a new pair because they started to hurt my ears. these have angled drivers so it stops the drivers from touching and pressing on your ears. these are way more comfortable b and the noise cancellation is slightly better, but the actually sound of the headphones are pretty much the same
I would recommend this to a friendBrand response from SonyListens
Posted .Hi brysal,
We regret to hear about what happened to your XM2s. You made the right choice in upgrading to the WH1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Make sure to take advantage of the Sony Headphones Connect app's equalizer function to tailor-fit the sound quality to your needs. Hope this helps. Thanks for sharing your review and for choosing Sony!
-Ralph
Sony WH-1000XM4 - Highly Recommended
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. BT pairing works well with multiple sources. Comfortable to wear for hours... Battery life, comfort, ease of use equal to or better than competitive products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rjs1,
Great! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Headphones Creak/pop, but are otherwise great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and noise cancelling are great, as advertised. I can’t really add to what’s already been said in the reviews for this or the previous model. My only complaint is the large amount of mechanical noise (creaking and popping) I’m hearing as the the headphones flex or adjust to head movements. They sound extra loud because everything else is so quiet. It’s probably made worse by the focus/study playlists I’m using for work from home.
I would recommend this to a friendGreat update to the WH-1000XM3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these because of the improvement in noise cancelation, sound quality, and the ability to easily switch between paired Bluetooth devices. I also love how comfortable they are in comparison to the previous gen.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi howiebread, we're glad that you appreciate all its upgrades. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph