Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Best Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First Sony Headphones ever & by far are my favorite ones. I love the sound quality & the noise cancellation. Also, they’re very comfortable over the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barb,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
I liked it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product. I really liked it. good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergheiB! Thank you for your feedback! It brings us great satisfaction to hear that you are pleased with the WH1000XM4.
This exceptional headphones model offers advanced noise cancellation, impressive sound quality and up to 30 hours of battery life, ensuring a fantastic listening experience.
Thank you for choosing Sony!
Best regards,
Estefany
Excellent ANC headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are by far the best headphones that I have ever owned in terms of checking all the "boxes" for my needs. The noise cancelling is incredible as so many others have stated and the sound quality, with a little tweaking, is also amazing. I have used these wireless and wired and both sound very very good to my ears. While wired gives you true Hi Res quality depending on the source, I was pleasantly surprised by the Bluetooth streaming sound quality as well. No drops and a nice crisp sound that can be tweaked in the app to the user's liking. Almost two months in and I am very satisfied with the headphones in terms of features, sound quality, and overall build.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FooDog1974,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Outstanding noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Noise cancellation is second to none. Very comfortable, even on transatlantic flights. Very happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BJD72,
You made the right choice! We're glad that you are enjoying the noise canceling function and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Top of the line noise-cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling is the No.1 reason for buying these headphones. If noise cancelling is not your primary concern then I would recommend buying other headphones. I say this because the Bose 700 have better call quality for Teams or Zoom meetings, while other headphones have better audio quality. The audio quality of these to me is okay but a bit disappointing given the price tag. The bass is too boomy and the detail just isn't where it needs to be, this is made up for by the exceptional active noise cancelling that eliminates most exterior noise. Connection via bluetooth is easy and I appreciate the inclusion of a 3.5mm headphone jack option for wired connection. I use these wired with ANC on while gaming and it's great. If your phone or device supports Sony's LDAC codex then that is a plus, I can hear a slight increase in audio quality when using this mode. The headset call quality is not very good in my opinion, it's 'acceptable' but at this price range 'acceptable' is not very good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanMichael, We're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, You may switch the settings and check the sound quality mode with the “Sony | Headphones Connect” app. Priority on sound quality mode: Prioritizes the sound quality. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
GET IT!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! I asked a bestbuy associate to show me something loud and he brought me these. The headphones are amazing when it comes to sound quality and sound cancellation. The swiping feature is my favorite part about them! They are loud and made me not even think twice about returning my Beats Studio Pros a day after having them. GET THESE HEADPHONES!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jatayshia, That's great to hear! Thank you for sharing your feedback on our Sony WH1000XM4 and we are very happy to hear that you are pleased with the sound quality and noise cancellation. The WH1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you very much for choosing Sony and stay safe! - Craig
Immersed in the world of SONY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super Headphones with the bass and the sound quality being top notch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bhargav,
Thank you for the purchase! We're glad to hear that you like the bass sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
Best of the current main stream headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Build quality is amazing and the sound quality is great. These are significantly better than the beats or Bose headphones. The USB C is also great. The touch controls aren't the best though.
I would recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic mix of Noise Cancellation and other features. While Bose flagship has slightly better Noise Cancellation, the additional features and light weight are amazing. Cannot go wrong with them!
I would recommend this to a friendGreat comfort and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent comfort and sound quality. Noise cancellation is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JerichoG,
That's nice hearing our customers are pleased with the audio quality, capabaility to block unwanted noise and comfortabie to use our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Great WFH purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using these for work from home since May and they have been great so far. Sound quality is excellent. The only two issues I have are: 1. When on a web call (computer), if my phone rings and I'm connected, the headphones will drop computer audio and automatically switch over to phone audio. Had this happen one too many times. So, I eventually gave up on multi-device connection, which was a purchase point unfortunately. 2. Microphone isn't great. Coworkers have told me I sound like an air traffic controller. I eventually just bought a USB mic for my laptop. Audio is still passable if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
We're glad that you like the sound quality of the headphones. Your feedback about the multipoint function and microphone is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great headphones!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great. They connect super fast and sound great! We replaced some Bose headphones, but so far we like these better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CandiceA,
You made the right choice upgrading to the Sony WH1000XM4! We're glad that you like the connectivity and sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Top notch headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t be more pleased with these. I’ve tried multiple Bluetooth headphones and these have a great blend of sound quality, ease of use and are very comfortable. They are well worth the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SandmanRick, good to know that your investment is worth it. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Great Sound and Incredibly comfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly comfortable and amazing sound quality. I looked at a couple different more higher end headphones, but what made me choose this path was the auto off feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PhotoGuy,
Thank you for the 5-star rating and we are glad you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
Great Noice-Cancelling Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality sound, very comfortable to wear, easy to use
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Camel,
Great! Thanks for your purchase and it's nice to hear your satisfaction on the sound quality and comfortability of our WH1000XM4. Thanks for choosing Sony! Enjoy! - Marco
Definitely recommend!!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Sound as well as excellent bass, an all rounder marvelous headphones. Bluetooth connection works really great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lilmcdstars123, we are so happy to hear that you like our Industry-leading noise canceling WH-1000XM4 headphones. With Dual Noise Sensor technology, they deliver high-resolution audio with a balanced sound profile, making them suitable for a wide range of music genres!
Thanks for choosing Sony and enjoy the music!
Regards,
- Dominick
Great Heaphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound for these headphones are great. I really don't have any major complaints about them. I would just say that they are sensitive to touch, so if you are using them while moving around a lot, turn off the touch controls so that the music won't randomly pause.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AshleyJohnson,
Thanks for sharing your review and experience with the WH1000XM4. We're glad that you its sound quality. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The Best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality and ANC. With the app you can fine tune these headphones to your exact liking
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanS, we're glad you like the sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Teenager loves them!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought them for my son when his others broke. With not knowing a lot about headphones I went with Sony because they always makes a good product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SSMG,
That's fantastic to hear! We are so glad you are enjoying the experience/product. Your feedback truly means a lot to us.
Thanks for choosing Sony.
Best regards, Eliab
Sound is Amazing but Phone calls not so
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased the Midnight Blue pair of Sony WH-1000XM4 headphones. After listening to music every day on them since I purchased, I can say the sound is amazing, I would say the best sounding headphones I have. The noise-cancelling feature is much better then my old pair. But talking on the phone is not so good especially for the other person. When on the phone my voice fades in and out to where the other person I’m talking to can’t hear me but they are crystal clear to me. I have the latest version of firmware 2.5.0 and it’s disappointing that a $349 pair of headphones can’t conduct a phone call. If phone calls are important to you I would advice not to get these but if sound quality while listening to music is then these are great.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi rtford31, we're glad you like the sound quality of our newest industry-leading noise canceling headphones. We're sorry to hear that you have an issue with your SONY unit. Use the Bluetooth device to re-establish the connection. Select HFP or HSP for the profile. Use a smartphone or mobile phone at least 50 cm (19.69 in.) away from the headset. Noise may result if the smartphone or mobile phone is too close to the headset.
The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl