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Your price for this item is $348.00
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12482 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 12,482 reviews
  • Rated 5 out of 5 stars

    Awesome headphone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly great sound and comfort. Coming from the XM4 True Wireless a great upgrade

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi G0821, We are happy that you now have an awesome noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality, touch controls, fit and feel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EricV Great! We're glad that you like the sound, touch controls, and fit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Very comdortable headphones.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! The noise cancelling is amazing. The case is also very durable. Very comfortable to wear for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CecilJay,
      Perfect! We're glad you like the amazing noise cancelling features, comfortable fit and durable case of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    BEST FOR IT”S VALUE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend these headphones espicially for the gym. They are sweat resistance and easy to clean. Once a month cleaning the leather part of the headphones will do it for the headphone. Wiping them down after every session of the gym, will get rid of the ordo and stains. AWESOME SOUND QUALITY AND GREAT NOISE CANCELLING. It does havea sensor on the left of the headphone to sense detect when the headphone are off of the head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victor,

      Awesome! We're glad that you are enjoying the sound quality, noise canceling, and wearing detection function of the headphones. It's also great that these headphones are perfect for your workouts. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Amazing headphones, especially for students!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome! I use these whenever I go to class, or am just chilling and working on homework. This past week I had a huge paper due and spent a lot of time in the library, jamming out to these headphones. Overall, the quality on these is probably one of the best in the consumer headphone market. The added functions of being paired to two devices at once, as well as the noise cancellation is a huge plus! Highly recommend these for the student who needs something to cut through a noisy room and provide a great sound experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EWeitz, thank you so much for your detailed review. We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    My son loves them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase and great gift for my teen son! He loves them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BPotter,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the WH-1000XM4 headphones made such a wonderful gift for your teen son. Knowing he loves them means a lot to us and encourages us to keep delivering products that bring joy.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Improvements on a Great Pair of Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously owned the XM3's, which were by far my favorite headphones I've ever owned. Those developed a crack in the left band after about a year and a half, so I purchased these. These are just as great in terms of sound quality, but the added features put them over the top. I really like that sony added wear detection and multi device support. Both features seem to work really well. I do have to say the noise cancellation doesn't seem to work as well as the previous model when it comes to women's voices and higher tones. Hopefully this can be improved with added updates, which seemed to be the case with the previous model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shannon,

      Thank you for the positive feedback. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.

      Thank you for choosing Sony!
      David Sony_US

  • Rated 3 out of 5 stars

    Eh could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, the thing I dont like is that if you want better sound you have to purchase these apps. Also the noise cancellation is okay it could be better, I bought them to use them for the gym but even with the noise cancellation I can still here the gym’s music and The weights hitting the floor.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PauloJ,

      Thanks for sharing your experience. The Sony | Headphones Connect app is a free download and there is no purchase required to use the headphones. The app is an optional tool that provides additional customization and access to features that enhance the listening experience.

      For your specific desire for better noise cancellation, the WH-1000XM6 is our latest model and offers a significant upgrade in noise-cancelling performance. It features a new processor and an improved microphone array, which are designed to more effectively block out a wider range of ambient sounds.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Rated 4 out of 5 stars

    Sony WH4x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wireless headphones. The sound quality is very good. There is a Sony App that allows you to adjust the EQ and that has made the sound profile very good. You can also adjust some of the features, like if the headphones go silent when you start to talk Overall these are near audiophile headphones with very competent active sound suppression. The only downside for me is that the ear pads are a little small and tend to get warm. They are not water resistant and the newer 5 series have better sound suppression But is you are cost sensitive these are a great buy when they are on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Howards,

      Thanks for commenting! We are thrilled to know your satisfaction with the incredible sound quality, customizable settings through the Sony Headphones Connect app, and superb performance of the WH-1000XM4. We greatly appreciate your feedback with the design of the earpads and we are sorry if these headphones don't offer water resistant/waterproofing. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Epic - best NC headphones for the price by far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried many different brands and price levels of noise canceling headphones, and these stood out above the rest. Have been using for 2 months now and they are a joy to use. Great sound quality and superior noise canceling technology (far better than any others under $300). Any features you don’t like can be easily adjusted through the phone app - eg. Ambient sound control, pausing when talking etc. and you can create different modes depending on what you’re doing - working out vs. when you’re at the office expecting to chat to people

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Simmage, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Bose WH-1000XM4 Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Headphones are the epitome of design and functionality. The easy buttons on the left earphone make it so easy to enhance the quality of sound to include HD and spatial audio. A simple touch can switch from total noise cancellation to the inclusion of ambient sound and speak-to-chat functioning. These earphones are the definition of high tech excellence

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhartline1, we're glad you like our industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Your recommendation means a lot to us and thanks for choosing Sony. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good, great noise cancellation and comfortable wearing after long periods of time. I use these when working from home and I need to concentrate.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi scoobydoo2,

      That's good to hear. We are glad you like the noise canceling of the headphones.The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sony - WH1000SM4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously purchased Sony - WH1000XM3 for work and airplane traveling which worked well. Recent purchase of Sony - WH1000XM4 is a nice upgrade. When the new headphones are on noise cancelling is impressive I barely hear surrounding environment. Audio is crisp and dynamic even when conversations are happening around me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Tarantellagirl,
      Wow! What a nice headphone upgrade! We are very happy to hear that you are pleased with the noise canceling capability and audio quality of our XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    sony xm4

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good headphones, dont hurt my ears, very good battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlondraM,
      Thank you for sharing your experience with our Sony WH1000XM4. We are happy that you like your new headphone and it does not hurt your ears. We're glad that the headphone last for a long time due to its awesome battery life. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Sony always makes a great product and these are no exception.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the great review, JaclynaG!

      We are so pleased to hear that you are enjoying your WH-1000XM4 headphones! Your feedback that Sony always makes a great product and that these are no exception is a wonderful compliment to our entire team.

      Thank you again for your continued loyalty to Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect sound fit good i like the control you have to adjust the sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yousif, we're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds very good, it sounds 100%, these headphones are wonderful, I recommend them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly amazing sound quality and battery life. I would recommend to anyone!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IsaacRodriguez,

      Very nice! We're glad that you're enjoying the sound quality and battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Best headsets in that price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this headset. Sounds great and very comfy. Small issue i have is with the sensor that pauses the music when it detects you talking or someone talking to you. it pauses randomly, I'd rather a button and for it to not autodetect. the color is oh so beautiful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexJ, Awesome! We're glad that you like the sound quality of your new headphones. The WH1000XM4 has a built-in proximity sensor in the left unit and the built-in acceleration sensors in each of the left and right units detect when the headset is attached to or removed from your ears, and the headset automatically controls the touch sensor control panel’s operation, powering off, pausing music playback, play music, etc. By using the “Sony | Headphones Connect” app, you can change the settings of the wearing detection automatic music playback pause and resume function of the headphones. I hope this helps. Erin Sony_US

  • Rated 5 out of 5 stars

    Stephen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So Comfortable and the sound is amazing So happy with my purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephenK, That's awesome! We're very pleased to hear you like the comfortable fit and amazing sound quality of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam Sony_US