Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Good headphones - get Best Buy coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, nice sound quality, and performance; second time purchasing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmyG, we are happy to hear that you like the Sony - WH1000XM4! This pair of headphones blend our advanced noise canceling, with exceptional sound quality and a range of smart features for an unrivaled listening experience. Thanks for choosing Sony! Regards, -Dominick
Amazing!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and comfortable with great noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi air24, Perfect! We're thrilled to hear you're enjoying the amazing sound, comfortable fit, and top-notch noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Best Headphones 2020
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. But I also upgraded from LogiTech ones, so I was bound to like them. I mean every one already knows that they are the best sound quality and noise cancellation out there. But I wanted to talk about other features, it can connect to multiple bluetooth sources of audio, so you could go from listening to music on your phone to attending a meeting on your pc seamlessly. This feature is pretty good for me, since I work from home. Also picking up calls on the phone, the microphone is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abhi, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and beautiful. This headphone performs great and the devise free control on volume, track selection, etc
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan,
Awesome! We're glad that you like the design and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Could have been great but the cheaped out
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PROS Best noise cancellation on the market. Good sound Great battery life CONS No charger, really SONY not charger? I had to go buy one. Short cords, I had to go out and spend more money on cords. Case only fits headphones if you shrink it down to the min size. Great headphones. They are the best I have seen for noise cancellation. But Sony cheaped out on the accessories which is why it isn't a 5 star. They probably saved $5 per headphone but made me spend $15 to get accessories that actually worked. I didn't like the phone app because it needed data access to get all the features working and I don't get data all the time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tony, we're glad you like the noise canceling feature, sound quality, and battery life. As you can charge this unit using a personal computer with a standard USB port, the USB AC adaptor is also optional. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these and I’m amazed at how well the sound quality is
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MariaG,
Thank you for choosing Sony!
We're honored to hear that the sound quality of the WH1000XM4 headphones has impressed you. Your appreciation motivates us to maintain the high standards that make your listening experience exceptional. Thank you for sharing your feedback with us!
Best regards,
-Fred
Great headphones !
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried the XM3 version before and decided to get the Bose QC-35II because of bluetooth connectivituy. The XM4 reviews said this problem was fixed, so when Best Buy had these on sale I decided to try them. The XX4 is better than the 35IIs in bluetooth device switching (almost instant as opposed to switching in app). Tonal range is better, noise cancelling is better and more adjustable and the equalizer setting in the app are great - only con is the ear cushions require more placement adjustment to be comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gbear, Thank you so much for your awesome review! Glad to hear that you are happy with the overall performance of your WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. -Carl
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. It’s our 4th pair we are buying for gifts
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lizb,
Thank you for your enthusiastic 5-star review of the Sony WH-1000XM4 headphones! We are immensely pleased to hear that you love them so much that they have become your go-to gift—buying your fourth pair is the highest compliment we could receive!
Thank you for trusting Sony for yourself and your loved ones!
Regards,
Dominick
Travel and airplane noises
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product if you travel for long periods of time and wanna get rid of all noises even when you don't listen to music this is for you !
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, KENZ! We're glad that these headphones made your flight peaceful. Enjoy and thanks for choosing Sony. -Craig
High Quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros:Love how powerful the low frequency active noise cancellation (upstairs stomping),sturdy,sleek,simple user interface,excellent sound,big spacious earcups.The best low freq noise cancelling headphone out there (triumphs over bose qc ultras). Better than XM5 model for now because the human is still in control of the noise cancellation (XM4) Cons: can get hot quickly if worn for a long time in a hot area.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello satisfied,
Great! Thank you for the honest review and we are delighted to hear your satisfaction on the sound quality, noise canceling capability and overall design of our WH1000XM4. Thank you for choosing Sony! - Marco
The Best
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound, noise cancelation and quality was great along with great battery life. Sturdy very well built!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KLove,
Awesome! We're glad that you like the sound quality, noise canceling function, battery life, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Fantastic for travel and focusing
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing it there for noise cancellation. Bose are close, but these are better. Great sounds and battery life too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Feralshad0w, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome upgrade! Clear and Nice sound, strong base and good sound blocking system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MaraG,
Good decision to upgrade your headphone! It's nice to know that you are satisfied with your new WH1000XM4 and you are pleased with the audio quality and performance of it. Thank you for choosing Sony! - Marco
Near Perfect Over-the-Ear Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one of the best noise-cancelling headsets compared to the other one I owned. It blocks the loud ambient noise of lawn mower and leaf blowers while I'm working as well as the dog barking. The sound quality is really good. I haven't tried to use the app yet but turning on noise-cancelling mode is really easy with a clear announcement that has been turned on or off. My only complaint is the ear cups can get a little warm for my liking but this is probably only a problem during the summer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Socrets, Awesome! We're glad you're enjoying the industry-leading noise cancelation and great sound quality of your new headphones. To ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
OMG!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality top quality materials top connection quality top quality battery top!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GIULIX90, Thank you for the great review! We're glad you appreciate the excellent audio, built, connection quality and long-lasting battery life of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Even better than I anticipated
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are so comfortable to wear for long periods of time and the sound quality is amazing!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryannnn,
Awesome! We're glad to are enjoying the amazing sound quality and comfortable fit with your new headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris
Great sound, comfy with glasses
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, fantastic noise cancelling for planes, comfortable with glasses
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TrustMeImAnEngineer
, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. Great for the gym, traveling or even just noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Chrisx!
We are absolutely delighted to hear how much you love your WH-1000XM4 headphones! It’s wonderful to know that they are proving to be versatile and reliable for the gym, traveling, and general noise cancellation.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really useful to pair two devices simultaneously. I’ve always felt that Bluetooth sacrifices sound quality but these seem to overcome that. Worth the money, noice canceling is exceptional and they’re comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Petoon,
We are glad to hear you like the fast Bluetooth connection, noise-canceling and improved cushioning to the headband and ear padding. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony and have a nice day!
Regards,
David
Excellent Sony headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio quality, noise cancelling, and ease of use are all excellent. Battery lasts a long time. Very pleased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zero1,
Perfect! We're glad that you like the sound quality, battery life, noise canceling, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph