Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 10187751
Customer reviews
Rating 4.7 out of 5 stars with 12577 reviews
(12,577 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. I can hear pretty good. Very exspensive. Good and comfortable to use. May buy and pair for daughter thanks
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
U need these
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily the best pair of headphones out there. I’ve tried the AirPod max, Bose qc and these by far have the most well rounded sound. Any beginner audiophile should look into grabbing these
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tytheguy, We're pleased to hear that you are enjoying your new headphones. Thank you for choosing Sony. Erin
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
A Definite Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended! Battery life and sound quality is awesome!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Izzo, Great! We're very pleased to hear you like the excellent battery life and sound quality of your Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Headphone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my girlfriend great sound quality. They don’t fall of your head and are great for the gym or everyday use also you can’t hear anything with them on and playing music which is great unless you are not into that.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErickP, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones and that it is helping you stay fit in the gym. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
WH1000XM4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great pair of noise cancelling headphones I like the smooth handover between my two main devices and it sounds great!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user730537, Fantastic! We're extremely pleased to know that you are enjoying the noise canceling feature and the seamless handover between your devices. It's wonderful to know that the sound quality is living up to your expectations. Thank you for choosing Sony! Enjoy your experience! - Romeo
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect sound super loud and comfortable all you could ever need
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi S3lfinjury,
Amazing! We're glad that you like the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. Amazing sound quality and noise canceling. They obsessed
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, BrandyC,
Thanks for the comments and the 5-stars review! We are glad to hear that you are enjoying your Sony Headphones amazing Noise Cancelling feature! We are sure their comfortable and lightweight design will make you love them even more! Do not forget to download the Sony Sound Connect app to enhance the experience!
Thanks for choosing Sony, have an amazing day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Sound great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound great and are very comfortable. Bought them because of the online reviews and I wasn't disappointed.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tmorris,
Great! We're glad that you are enjoying the comfort and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony.
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Good for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. I’m glad I got these on sale because I was a bit hesitant on price, but they work really well!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariana, Great! We're glad that the headphones work well. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awsome noise canceling headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling, sound quality, and design are good.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi InhuiH,
Amazing! We're glad that you like the noise canceling function, sound quality, and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
my dope headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s beautiful 10/10 really clean, easy 2 use, super substantial battery life and great noise canceling.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi iloveyou,
Thank you for the 5-star rating! We are glad you like the noise canceling and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a replacement for my Sony XM2 headphones, but they fell way short of that benchmark. I bought the XM2 version probably 5 years ago, and they completely changed my relationship with music and headphones. They are on at least 2 hours a day. I thought I'd never buy anything other than sony after that, those headphones are still as good as they were when i got them (I mostly upgraded so i could give them to my daughter, and I just wanted a nice new set). The sound from them is absolutely perfect, and every note comes through. The XM4s aren't complete garbage to be fair, they're just not good enough to replace what Sony was making 5 years ago (or whenever the XM2s were put out). These felt cheap, were uncomfortable, and subtle elements from some of my favorite music just wasn't coming through. I returned them after a week. I genuinely loved my XM2 headphones, and was sad to have to find a different solution outside of Sony.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelP, We are sorry to hear that the WH-1000XM4 did not meet all of your expectations and had to return the headphones. This is not the experience that we would like you to have with our premium products and we hope that you consider Sony again in your future purchases.
Regards,
Carl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great headphones best ones ive had. sound cancelling good comfort good
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Excellent choice Jake! We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Highly Recommend
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these are the best headphones i have ever had. there’s a bit of a pressure feeling (like if your on a plane) when you put them on due to the noise cancellation. Saying that the noise cancellation is a 10 out of 10. only con in the touch sensors aren’t sensitive enough so it’s a bit hard to pause,skip, lower volume,etc. p.s. i also don’t think there’s not much of a difference between these and the m5. these are better price for same awesome quality .
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllisonG,
We appreciate the review and we're glad to hear that you like the noise canceling of the headphones. Your feedback is greatly appreciated. We recommend using the Sony headphones connect app to adjust the sensitivity of the touchpad. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort
Rated 5 out of 5 stars
Excellent headphone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best headphone. Very comfortable. Easy to setup, battery life is very good.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roro, Awesome! We're very pleased to hear you like the comfortable fit, ease of setup, and long-lasting battery life of your new WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
best headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones! Amazing noise cancelling and looks cute as an accessory to any outfit.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Corra, We are glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life, Sound quality
Rated 5 out of 5 stars
Impressive Noise Cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this with discount.. so impressive! Especially when you are using noise canceling mode! Great battery life too :)
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Just as good as the MX5s
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely top-tier headphones, the software for it is amazing but you don't even need it to get great sound. They perform just as well as the MX-5s for the most part, but appear more reliable from what I've heard.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BlakeS, we're glad you like the WH1000XM4. Thanks for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earphones with Great sound. Awesome quality. Very comfortable. Nice price for Black Friday. Would purchase again.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jazzy,
We're glad that you're happy with your investment. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
good wireless
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So nice. Mic works well for zoom meetings. Comfortable and quiet for planes. Quality sound.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nose,
We appreciate the 5-star rating and we're glad you like the sound quality and microphone of the headphones for your zoom meetings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David


















