Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Great pair of headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality! The noise cancelling feature works very well. Battery life is awesome. Recommended.
I would recommend this to a friendSound good, and comfortable.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound good to me - they sound even better without the noise cancelling software enabled. Have used mostly via 3.5mm headphone connector. The bluetooth works fine, but the Sony Android app kind of sucks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CGilbs, We're glad that you like these headphones. We're sorry about the app. please ensure it has the latest version installed. You can uninstall/re-install the app from your phone's app store/playstore.
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Exactly what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphone! They were exactly what I needed and more. I was searching for some noise cancelling headphones to help block off noise while I studied. These did the job perfectly. They also project crisp sound for music. I love the feature in which it automatically pauses while speaking. I'm glad I can engage in a quick conversation and continue where I left off with my lectures of music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
Thank you for the purhcase and we're glad you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
Game changer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones sound great, but the active noise canceling is where it's really at. Working from home, my family is VERY loud and often breaks my concentration. These resolve that. Add to the fact that I can have them synched to my computer AND phone at the same time and that means I can stay in my little bubble as long as I want free of interruption. The must have accessory for working at home during these strange times.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zimzallabim, we're glad you like the sound quality of our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Great fit
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are amazing and fit over the ear like a glove. No more pain from ear buds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Spaz, awesome! We're glad you like our product! Thanks for choosing Sony. ~Carl
Very comfortable, amazing sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earphones. Noise-Cancelling top notch. Very comfortable to use. You will not be disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi haakon,
Great! We're glad that you like the comfort and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
The best headphones money can buy.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are amazing I had them almost a year no problems the noise cancelling is great i'd recommend to everyone ..❤️
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, LakiejaM! That's really great to hear and we're glad you like the noise canceling feature of the headphones. Enjoy and thanks for choosing Sony. -Craig
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves these he says they sound great and fit well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi spendmoney, Fantastic! We're glad that you son likes the sound quality and fit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Top quality headphones, highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m gonna be honest with you, I’m a huge fan of music. I listen in many ways across several devices and I’m really pleased to say that this model of Sony headphones is really cut from a different cloth. I can’t find a single thing I don’t like about the sound quality and the active noise cancellation is top tier. The only reason I’m pulling it down one star is because I find that the headband is structured a little loose. To elaborate further I need to expand them by 2 notches on each side and I’ve found that the headphones really like to slide into that position with little effort now. This could potentially become more detrimental down the road.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hashton, We regret to hear that you're having an issue with the design of the headphones. The WH-1000XM4 headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Thank you for the recommendation! Jay
Sony xm4 review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are good headphones for commuting or just hanging out but I wouldn’t recommend for the gym because they’ll get dirty easily .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MiuL,
We're so glad to hear that your Sony headphones are making both your commutes and downtime enjoyable! Thank you so much for your wonderful 5-star rating—it's fantastic knowing their versatility and reliable performance add comfort and quality to your day, wherever you use them.
Thank you for choosing Sony—wishing you a vibrant day!
DiegoV.
If you’re thinking about buying… do it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first pair of headphones I’ve enjoyed since my Beats Solo’s. I don’t think I’ll ever get rid of them because they’re that comfortable!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RianS, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. Thanks for choosing Sony! -Jess
Arguably one of the best headphones out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The seamless transitions between noise cancelling and transparency modes is exceptional for these headphones. For anyone who might me sensitive to the noise cancelling its not so tough on your ears to where it will make your ears and/or head hurt. Worth it even more when on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nery,
Very nice! Thank you for the 5-star rating and we're glad to hear that you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
The Perfect headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these! Perfect for audiobooks and binge watching shows
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Brii,
Thank you for choosing Sony!
We're excited to hear that you love the WH1000XM4! It's wonderful to know they enhance your experience with audiobooks and binge-watching shows. Your enjoyment means a lot to us, and we're grateful to be part of those special moments. Thank you for sharing your feedback!
Best regards,
-Fred
Sony headphones xm1000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've purchased totally worth it. Amazing sound and comfort. Use them for gym.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leeyner, Awesome! We're glad to hear that you love the sound quality and comfort of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Get These for Amazing Noise Cancelling
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Quality- 8/10 I'm a bit of an audiophile and I have plenty of cans that sound much better than these. However, with the included EQ you can get pretty good sound from these with a little tweaking. Noise Cancelling- 10/10 With a newborn and a toddler, working from home has been quite a challenge. This noise cancelling is so good sometimes I just have them on with no sound playing just so I can experience quiet while I work. It's incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimRaynor, Thank you for the 5-star rating! we are glad that you are happy with the noise-cancelling of the WH-1000XM4 headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! -Carl
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great used them a few times and I had no issues. Battery life is good and they are nice quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Baker, Thanks for the 5 star review. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Regards, -Craig
Wonderful Travel Experience
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The balance is spot-on, bass is deep, mids are clear, and highs are crisp. It's a game-changer for travel and noisy environments. The Adaptive Sound Control is clever too, adjusting noise-cancellation settings based on what I'm doing and where I am.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Param, Thank you for the wonderful feedback! We're glad you like sound balance, deep bass, clear mids, crisp highs, and excellent adaptive sound control and noise cancellation of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Fantastic sound and deadening! Worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second Sony headphones in this line and model that I've bought. The sound is fantastic and the sound deadening is very effective. Worth every bit of the price. Great case and programmable sound software included.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RetiredFire, we're glad you are enjoying the sound quality of the WH1000XM4! Thanks for choosing Sony! ~Earl
Very comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good, and these are comfortable! Easy to connect to my Macbook or iphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stew,
Perfect! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, love it for running and the color is perfect, Noise cancelling works amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Entry, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig