Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
They are good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem at all i had the same ones for 4 years and this is for my wife now and she also loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Aqeel,
Thank you for trusting the WH-1000XM4 headphones enough to purchase them again!
We are honored to hear that you've used your first pair for four years and that your wife is now enjoying her new set as well.
We appreciate your business and thank you for choosing Sony headphones!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
very comfortable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality & very comfortable. they fold & pack well for traveling. was looking to replace an old set of bose & the salesman said these were better sound, & were on sale that day
I would recommend this to a friend - Pros mentioned:Sound quality
LOVE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE them, the sound quality is amazing. I highly recommend you getting them if youve been thinking about it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiGi, Awesome! We're glad to hear you love the amazing sound quality of your Sony WH1000XM4. We appreciate the recommendation and thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best headphones!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went through a LOT of headphones until we found these. Out of all the new Sony headphones, these are by far the best. Bose were terrible and other Sony models we tried were crap, even the more expensive ones. There are where it’s at! Noise canceling is perfect. Sound leakage is minimal, sound is great
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kristen, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Very comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good, and these are comfortable! Easy to connect to my Macbook or iphone
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stew,
Perfect! We're thrilled to hear your 5-star review of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sound quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve owed the beast pros studios 3s and the beast pros and the apple pros and these are by far the best. I’ve worn them inside a loud manufacturing plant and it blocks off crazy amount of noise where I can hear my videos and still not have to deal with the loud noise around me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YimisS, we're glad you like our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
- Pros mentioned:Comfort, Sound quality
Best ANC headphones hands down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ANC headphones hands down. Features are excellent and very comfortable to wear for extended hours.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi spicykimchee,
Great! We're glad that you're enjoying the amazing feature of the headphones like its comfort and noise canceling function. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality, Weight
Excellent headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Noise cancelling is fantastic. Lightweight and soft on a bald head. A great purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuantumDog, Awesome! We're really glad to hear you're happy and satisfied with the features, lightweight, amazing sound quality, and overall performance of our new industry-leading, Noise Canceling headphones WH-1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for purchasing our WH-1000XM4 and for choosing Sony! -Jess
- Pros mentioned:Sound qualityCons mentioned:Price
Not much improvement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very similar to the previous model including functions and sound qualities. $280 will be a good price to get this item. For full price, it's not worth it. Get the XM3 instead for cheaper.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi mich2k,
We appreciate your feedback about the headphones. There have been some great upgrades to the WH1000XM4 from the WH1000XM3.
The WH1000XM4 utilizes DSEE Extreme™️ (Digital Sound Enhancement Engine) which upscales compressed digital music files in real-time. Dynamically recognizing the instrumentation, musical genres, and individual elements of each song, such as vocals or interludes, it restores the high-range sound lost in compression for a richer, more complete listening experience.
Also, the WH1000XM4 features smart listening technology to enhance your listening. With this, you can simply start speaking to automatically pause your music in Speak-to-Chat, or enjoy adaptive playback thanks to the proximity sensor and two acceleration sensors that detect whether your headphones are being worn or not.
The WH1000XM4 also allows you to connect to 2 devices simultaneously.
Finally, we also gently adjusted the design of the headphones. We added more cushioning to the headband and ear padding. We also changed the outside dimensions of the headphones slightly so they sit more comfortably over your head.
Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear and the noise cancelling function helps a lot during the long flight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YishaoL,
That's very nice to hear! We're glad that you like the comfortable design and noise canceling of the headphones for your long flight. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Sony WH-1000XM4
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Superb sound quality. Excellent noise cancelling. Wonderfully comfortable. Would recommend!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgeClanton,
Great! We're glad that you like the sound quality, noise canceling function, and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
XM4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these as a college student. The noise cancellation works really well so you can focus on your work, and the sound quality is also very nice. The headphones have an ambient mode so you can switch between noise cancellations and normal mode, it does this automatically or you can do it manually.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TamoghnaM,
Great! We're glad that you like the noise canceling function, ambient sound mode, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
D
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Ambient noise is better than beats. Only one issue to use 360 needs a subscription.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dannon,
Thank you for taking the time to share your feedback with us! We're thrilled to hear that you're enjoying the Sony XM4 Headphones, particularly their exceptional ambient noise-canceling capabilities. We understand that the subscription requirement for 360 Reality Audio may be a concern for some users. We genuinely appreciate your support and hope you continue to enjoy your headphones! Thank you for choosing Sony. -Maria
- Pros mentioned:Sound quality, Weight
Great wireless headphones.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is very good. These are light weight headphones as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Good but there's better options
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones aren't cheap but they feel really good. The noise cancelling is great, the color is great but the flaw for me again is the cost. I would personally buy some beats or airpods over this but if you need some headphones that exclude airpods and beats, this is a solid option.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan, Thank you for telling us about your experience with your WH-1000XM4 headphones. Your feedback regarding the cost of the unit is extremely important to us and is very much appreciated. Good to hear you like the features and capabilities, especially its incredible noise cancellation and amazing sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you very much for all of your inputs and for choosing Sony! -Jess
- Pros mentioned:Battery life, Sound quality
Great sound quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, Noise cancellation is perfect. The battery life is a plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby,
Great! We're glad that you like the sound quality, noise canceling function, and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones with great feature set. Easy to use and sound great for the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayG, Great! We're thrilled to hear that you are enjoying your new headphones. Thanks for choosing Sony. Carl
- Pros mentioned:Sound quality
Great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good design. Like having aux cord for airplane. Sound quality great. Prefer over Bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mikes, Fantastic! We're glad that you like the design and sound quality of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony best headset
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound suppressed headset ive ever used! Top of the line, great software, no cons on this one The xm5 are just for looks, get the xm4, same thing but cheaper
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chilling, Awesome! We're glad to hear that you like the headphones. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and quality. Connects great with phone and laptop.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Galla08, Fantastic! We're thrilled you like the great sound, excellent built quality, and easy Bluetooth pairing of your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam