Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
SONY UNDISPUTED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What can I say it's a SONY!!! Outstanding quality noise cancelation on point. Half the price of apples headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertoC,
Thank you for your feedback! It’s great to see your enthusiasm for the Sony WH1000XM4 headphones. Their exceptional noise-canceling capabilities and quality truly make them stand out. Thank you for choosing Sony! Enjoy your listening experience! -Maria
- Pros mentioned:Bass, Sound quality
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. Sound is very good, bass is amazing. Recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maksym,
Awesome! We're glad that you like the sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Bass, Sound quality
Great sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amqzong sound quality, great bass and very stylisj as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyCustomer,
Perfect! We're glad that you like the sound quality and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Arguably one of the best headphones out there
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The seamless transitions between noise cancelling and transparency modes is exceptional for these headphones. For anyone who might me sensitive to the noise cancelling its not so tough on your ears to where it will make your ears and/or head hurt. Worth it even more when on sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nery,
Very nice! Thank you for the 5-star rating and we're glad to hear that you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Stupendous
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stupendous. Great sound cancelling without ear fatigue. Very comfortable. Great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shopper1,
Awesome! We're glad that you like the sound quality, comfort, and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
love love love
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10/10 love the noise cancellation it my fav headphones yet
I would recommend this to a friendBrand response from SonyListens
Posted .Hi musiclover325,
Thanks for the 5-star rating! We're thrilled to hear you're enjoying the noise cancelling feature on the WH1000XM4 headphones! Don't forget to download the Sony Sound Connect App to elevate your experience even further! Thank you for choosing Sony! -Aldair
- Pros mentioned:Comfort, Sound quality
Awesome sound!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound comfortable fun to play with I would recommend these to anybody.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Great! We're glad that you like the comfort, sound quality, and user-friendly functions of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great battery life, sound quality, etc. Definitely recommend! I really love the touch controls.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Geoffrey, we're glad that you lie the battery life and sound quality of your new headphones. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound qualityCons mentioned:Volume
sony never misses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.plan to use these for travel. comes with all the cords for the in flight hook ups. the sound is nice but i wish it got louder
I would recommend this to a friendBrand response from SonyListens
Posted .Hi theBee, Amazing! We're happy to hear this feedback. While we're glad you like the sound quality, we regret to hear that the volume level did not meet your expectations. To ensure optimal listening experience, please follow the steps on this link: https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752812.html
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great headphones!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and customizable through the app. Tried both the xm5 and xm4 and saw very little difference but the xm4 were 100 dollars cheaper! Either one will be a great buy. Just went with the xm4 beacuse i do like the look a bit better
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NicholasY,
Good decision! They are both awesome. Thank you for your purchase and for sharing your review. We're glad that you like both XM4 and XM5 for its sound quality and customizable Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Comfort, Sound quality
Best I have ever had
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never heard music this clear. These are absolutely amazing! Comfortable and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adam, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Review on headphone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really loved it! I did however return because of some personal reason. It is a great option for anyone looking for a great headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReeeeeeeL, Fantastic! We're delighted to hear that you enjoyed our WH1000XM4 headphones. We understand that personal reasons led to your return, but we truly appreciate your feedback and recommendation for others seeking excellent headphones. Thanks for the perfect star review! - Romeo
- Pros mentioned:Comfort, Sound quality
Grat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This are the best headphones i ever had, great features, wonderful sound, and very comfortable
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Daytec,
You made the right choice with these Sony Headphones! Intelligent and intuitive, WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Weight
Great sound quality and isolation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the XM2s, honestly, think the noise cancelling was better on those, and the bass was a little stronger. However, the mids and highs in these are LIGHTYEARS better than them, and the headphones are stupidly lighter, making them easier to wear. Overall, much better product. Im a snobby drummer, so i know my critique of needing more bass is probably just a me problem lol
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SGTArcAngel7,
We're glad that you like the weight and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Superb head phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift. Headphones are comfortable and sound quality is superb!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Roninsmom,
Fabulous!
We are really thrilled to hear you are satisfied with the comfortable fit design and exceptional sound quality of our industry-leading, Noise Canceling headphones WH-1000XM4.
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
3 stars
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was top-notch! Unfortunately, these aren't the best for athletes. They didn't stay on my head during my run. I wouldn’t recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EricaM,
We appreciate you acknowledging the top-notch sound quality of the WH-1000XM4 headphones! We are sorry to hear they did not provide the necessary stability for your runs, as they are primarily designed for stable use during travel and daily commuting rather than vigorous athletic activity. For activities like running, we recommend considering one of our true wireless earbud models, such as the LinkBuds Fit, which are engineered with secure-fit wing tips and an IPX4 splashproof rating to ensure they stay comfortably and securely in place during movement.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Bass, Sound quality
Best Noise Cancelling headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones I have owned. Bass is a bit strong.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bblc, We are thrilled to hear that your new Sony WH-1000XM4 wireless headphones are the best noise canceling headphones you have owned. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. With regard to your concern about the bass, you can use the Sony | Headphones Connect app and adjust the equalizer according to your listening preference: https://www.sony.com/electronics/support/software/00269130. Thank you for choosing Sony! Vincent
- Pros mentioned:Comfort, Sound quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them! They work great and sound awesome. Very comfortable to wear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blaze, That's cool! You definitely made the right choice. We're glad your investment is worth it. It's nice to hear you're enjoying all the improvements, especially the exceptional comfort, excellent noise cancellation, and incredible audio quality of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for the amazing review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
SONY 4 Da WIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing sound quality very sleek design in love with them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TechRicky,
Great! We're thrilled that you are enjoying the sound quality and design of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Battery life, Sound quality
Great sound quality & battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and battery life. A single charge lasts me about to 2 weeks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Great! We're glad that you are enjoying the sound quality and battery life of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph