Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Amazing Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are one of the best iv heard. The noise isolation is top notch and the sound quality is superb. If you have the chance give the 360 audio and listen, it's a a game changer. At least to me it is. Takes music to a new level. Totally transforms the way music is heard. Build quality is very good but for the price I feel they should of went with a more premium material. But overall. Love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LMcKenzie20, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great headphone
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones work really well. Sometimes too well as we have a hard time communicating with our son when he has them on lol.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dorian, Awesome! We're really glad to hear you are very happy and satisfied with the features, excellent noise cancellation, and overall performance of our WH-1000XM4 Wireless Noise Canceling Headphones! Thank you so much for the 5-stars review and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Sony XM 4 headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the Sony XM 4's a couple of years back. They still work flawlessly! I wear them daily. I love these headphones!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlineD, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Comfort, Sound quality
The best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very clear sound, wired or wireless, comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Best,
Perfect! We're glad that you like the sound quality, comfort, Bluetooth function, and wired option of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Happy with them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones have excellant sound and they are comfortable on the ear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi testy,
Great! We're glad that you are pleased with the sound quality and comfortability of your new Sony WH1000XM4. Thank you for your purchase and for choosing Sony! Enjoy! - Marco
- Pros mentioned:Battery life, Sound quality
Great Noise Cancelling Headphones at high price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, battery life, and features but the earpads are a tight fit and the ears can get warm after a few hours of wearing them. Amazing noise cancellation though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KnightElm,
Good to know that you like the sound quality, battery life, and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about its fit and comfort is greatly appreciated. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Worth the price!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation is amazing the second i turn on the headphones i can’t hear anything around me! on the app i can change it so that if i want to i can hear the things going on around as well as if i want to start a conversation with someone the music can pause on its own instead of having to do so manually. also the color is so pretty!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ally, Glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great ANC headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony WH-1000XM4 headphones are a great set of headphone. These headphones are good for listening to music when doing chores around the house or just sitting back and relaxing. For me the best feature is the ability to pause when the headphones are removed. They are excellent at blocking outside sound and sound great for music or podcasts. Their only weakest is phone calls, not as clear as when listening to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pop04, we appreciate your review of the WH1000XM4. Good to know that you like the sound quality, wearing detection, and noise canceling function of the headphones. Make sure to update the software version (via the Sony Headphones Connect app) for optimum performance. Your feedback about the call quality is greatly appreciated. Thanks again for sharing your review and for choosing Sony. ~Ralph
- Pros mentioned:Comfort, Sound quality
Great sound and fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very good for cordless, Easy to travel with. Very comfortable fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bruh, Awesome! We're glad that you love the sound quality and comfort. Indeed, these headphones are easy to travel with. Our WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony WH1000XM4
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noise canceling is mach better. A shape that fits your ears very well. Very easy to use!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zack,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Quiet headset
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headset . Alot of options and very quiet when turned on. I use this for video editing, and its well worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonM, we're glad you like your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Very convenient features. Build quality issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones twice within a week. First ones had creaking issues in the ear cups, headband and hinges. For a premium product that is unacceptable. Took them back for Anker XR. Figured for $80 see if they didn't creak. They didn't but very uncomfortable and sound was lacking coming right from the XM4. Got a second pair of XM4 and so far so good. ANC, sound and swipe all make for a great headset. Just wish the build quality was better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BMC1, We are sorry to hear about what happened to your first headphones. This is usually not the case with our premium products. It's nice to hear that you do not have any issues with your second pair. Despite your experience, we are happy that you like the features of your new pair. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are for peace time, with that being said the noise cancelling is great! The (peacefulness) well you can't tell but to me it sounds like I'm in a concert or at times in nature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JuanG,
Perfect! Thank you for your feedback and we are delighted to hear that you found peace with the help of the superb noise canceling capability of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Excellent Over-Ears for All Sorts of Things
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Straight out of the box i was not very happy. After downloding the Sony headphone and creating my own sound profile, my thoughts did a 180. They sound incredible and i love the hand-to-ear ambient sound feature that allows you to listen in on whats going on around you. Top notch!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PKJr, Awesome! We are so glad to hear that you are enjoying your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Best Sony Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever purchased. I love the way they sound and feel on my head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Quis, Great! We're thrilled to hear you love the amazing sound quality that the WH-1000XM4 delivers. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
Best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones I've ever had by far. Excellent comfort, quality and noise cancelling.
I would recommend this to a friend - Pros mentioned:Sound quality
Great bang for the buck
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound ; style , design , function and durability
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tstacks,
You made the right choice! We're glad that you like the sound quality, design, and functionality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Perfect noise cancelling headphones
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work great with my Surface Go 2, Lenovo Yoga laptop, iPod, and JBL speakers. With a Bluetooth dongle, the headphones also works well with my Nintendo Switch and Playstation 5. These are true noise cancelling headphones that block out all noises when I am on Zoom or playing video games. The con for me is that it can become uncomfortable after a long period of time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mahalo1774,
Thank you so much for the 5 Star review! We are so happy to hear you are satisfied with the incredible noise canceling function and superb performance of our WH1000XM4.
We are sorry if you feel uncomfortable wearing the headset for a long period of time. You may find the information provided on the link below helpful:
Why do my ears hurt when putting on and wearing headphones? - https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00015243
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Incredible sound and comfort at reasonable value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have been a gamechanger working from home during the pandemic. Sound is fantastic and noise cancelling is pretty strong. I did purchase these on sale ($70 off) which has greatly increased the value, but I would recommend at full price. During extended wear, they can start to bother my head, but the earcups are the most comfortable I have ever had (and wish the PS Pulse 3D headset learned from)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi halfadozendonuts,
You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Worth the purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are a great pair of headphones and the sound quality are great which I expect from SONY since Great Sound is their reputation. I am still putting these things to the test and for now I give these a thumbs up
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CookHusayn94,
Wow! Thanks for your honest review and for trusting Sony. We are truly delighted to hear your satisfaction on the sound quality of our products. We're glad that you appreciate the performance of our WH1000XM4. Thank you for always choosing Sony! - Marco