Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Battery life, Sound quality
Sony xm4 are great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the battery lasts for days, good noise canceling too
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Asong,
Great! It's nice to hear that you are pleased with the noise canceling feature and long battery life of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
The best just got better!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not boosting on how many headphones I own but I use it for business and pleasure and I have to say this model exceeds all the past models. I love this more than Bose because the noise cancelling is second to none. The case is very compact and can easily be hung on your back pack or carry on luggage for easy travel. The gold color looks very stylish to me and holds off stains very well (as of yet).
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MeeH,
Great! We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Battery life, Sound quality
Amazing headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I went on more airplane flights because they cancel out everything I don't want with the noise-cancelling. Sounds great, good battery
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Carter, Awesome! Glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony XM4 Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Product, Active noise cancellation and is a better alternative for many similar products.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RahulkumarS, we're glad you like the noise canceling feature of your new headphones! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound and microphone is better than AirPods Max. Cheaper too. But the ear pods are just not for me since I sweat a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BertF. We're delighted to hear you find the WH1000XM4 headphones to be suitable for your needs. We love the fact that you enjoy its sound quality and microphone too!. Thanks for your loyalty and for choosing Sony. -Milton.
- Pros mentioned:Sound quality
Great quality, pay-to-use functions
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality sound, insane noise cancelling and functions. Downside deals with the DLC stuff through the app, would be nice if it just came with the expense of the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YesParade, Amazing! We're glad you like the excellent sound quality, top-notch noise canceling, and overall features of your Sony WH1000XM4. We value your input and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality and nose cancellation work really good together, one complaint is it feels loose on me and with the xm5’s they feel even more loose but other than that i have no problems with them.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for commenting, Dylan! We are thrilled to hear about your satisfaction with the amazing sound quality and exceptional noise canceling feature of your WH-1000XM4. We are so sorry if these headphones didn't fit you well. The WH-1000XM4 has a self-adjusting headband and soft cushioned earcups that cover the whole ear. For the best method to fit the headphones, please refer to the following:
• Check the left and right units of the headset.
- There is a tactile dot on the (left) mark side.
• Extend the slider to its full length before putting on the headset.
• Put on the headset with the earpads fitting snugly over your ears.
• Adjust the slider to a length where the headband touches the top of your head.
• Adjust the orientation of the left and right units so that the earpads fit snugly all around your ears.
• If you put on the headset without adjusting the slider, the headset may not be positioned properly on your head, resulting in discomfort or a weak noise canceling effect.
I hope you find this information helpful, and thanks for choosing Sony!
Best regards,
Romeo
- Pros mentioned:Battery life, Sound quality
Good for anything!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my headphones! I use them for anything from playing video games to working out in!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bomezy, we're glad that these headphones are perfect for your gaming needs. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
- Pros mentioned:Sound quality, Weight
Ok but far from perfect.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are really good headphones, but I like the second version more. These are lighter and sound better. The battery is nowhere near as good as the second version. These last two work days and end up with less than twenty percent battery left over. Version two would last at least three full days. These also squeak on my glasses when I turn my head. I can hear it even when I’m playing music loudly. The control pad doesn’t seem to track gestures as good as the second version.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jajaja, Thank you for the feedback on your experience with your WH1000XM4. We're glad to hear you like the lightweight design, excellent sound, and long-lasting battery of the previous version of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is excellent! Love my headphones. Definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TamekaJ, We're thrilled to hear that you are enjoying your new headphones. Thanks for choosing Sony. Carl
The best!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones are simply the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Prez,
That is fantastic to hear! We are thrilled that you feel the WH-1000XM4 Wireless Noise-Cancelling Headphones are simply the best! It’s the combination of our industry-leading Noise Cancellation, exceptional high-resolution audio quality, and comfortable design that makes them a favorite for daily listening, travel, and focusing. Thank you for choosing Sony for your listening experience!
Best regards, Eliab
- Pros mentioned:Sound quality
The sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound. Blocks out unwanted noise. Works best on planes with crying children.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clairnothappy,
Amazing! We're glad that you like the sound quality and noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Wow!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound amazing! Very comfortable and have a premium feel.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Computer, That's great! We're glad to hear that! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. Jay
- Pros mentioned:Comfort, Sound quality
Awesome!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality and that they are soft on the ears.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mak1nadefuego, we're glad you love our industry-leading noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Sound good, and comfortable.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sound good to me - they sound even better without the noise cancelling software enabled. Have used mostly via 3.5mm headphone connector. The bluetooth works fine, but the Sony Android app kind of sucks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CGilbs, We're glad that you like these headphones. We're sorry about the app. please ensure it has the latest version installed. You can uninstall/re-install the app from your phone's app store/playstore.
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
- Pros mentioned:Bass
Sony Rocks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Sony WH-1000XM4 headphones at this moment, they notch the Bose or at least tie it. Bose have been my favorite headphones for many years but now I have decided Sony at least for now. The larger ear cups cover the ears comfortable, the strong base is strong a tight but not abusive strong, easy Sony app available for the phone. If Sony keeps it up, they would be top on my list for some time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PapiLaz, you definitely made the right choice! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Comfort, Sound quality
Amazing!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality, excellent noise cancelling and very comfortable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HAPPY, Awesome! We're thrilled to hear you like the excellent sound quality, industry-leading noise cancelation, and comfortable fit of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good headphones all around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Headphones (better than the newer one XM5 and Airpods Pro/ Max lineup).
I would recommend this to a friendBrand response from SonyListens
Posted .Hello HoangN, Thank you for your wonderful review of the WH1000XM4 headphones! We are delighted to hear that you love them and consider them superior to the newer XM5 and AirPods Pro/Max models. Your feedback is invaluable, as it enables us to keep providing high-quality products. Enjoy your listening experience, and thank you for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the new features on these bad boys there’s no need to look anywhere else for noise cancelling. Compared with beautiful sound these can’t be beaten at this price. My best feature of these are the Adaptive sound control. Living in the city I have to use public transportation so the noise cancelling kicks in automatically when it knows I’m moving at certain speeds. Then shuts off when stopped. Perfect!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nickchav86,
Great! We're glad that these headphones are perfect for your surroundings. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
A little pricey but the quailty is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I decided to purcahse these headphones after my other sony headphones I have had for three years broke. These work amazing for noise canceling and the sound is quailty is pretty good. The only thing is they are pretty expensive however I feel like they will last me a long time. Overall a great purchase that I'm enjoying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi scrambledmeggs, Thank you for the 5-star rating! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl