Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 10187751
Customer reviews
Rating 4.7 out of 5 stars with 12579 reviews
(12,579 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Fantastic Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic headphones, very lightweight, great sounding, excellent noise canceling.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise cancelling headphones. Quality sound and very comfortable.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Unsatisfied, Great! We're glad to hear that you like the comfort, sound quality, and noise canceling feature. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Most incredible headphones made
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound and comfort make these the best Bluetooth headphones on the market
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi V3NOM, good to know that you're enjoying the sound quality and comfort of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Sony is at it again - Great product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great grab for college student - my kid loves the headphones
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jmayen,
Thank you for choosing Sony!
We’re excited to hear that the WH-1000XM4 headphones have been a great choice for your college student and that your child is enjoying them. It’s rewarding to know our products contribute positively to their daily experience.
Best regards,
-Fred
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great quality and price!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! Sound canceling is superb! Never fails for Best Buy purchases
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Santana, Thank you for your wonderful review of the WH-1000XM4 headphones! We're thrilled to hear that you are enjoying the great quality and price, and that the sound canceling feature is working superbly for you. It's always fantastic to know that our products are meeting your expectations and enhancing your listening experience. We appreciate your continued trust in Sony and your positive feedback on your Best Buy purchase. Enjoy your music! - Romeo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony wireless noise cancellation headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product that I have bought… I was ani v to buy the beats but when I heard the quality and the noise cancellation, I fell in love with the Sony ones. Will recommend
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandra, fabulous! You've certainly made a great choice! We are truly happy to hear that you love your WH1000XM4. Thank you so much for the recommendation and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound. Super nice noise cancellation. Very comfortable
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buzzsaw, Thank you for this amazing review of your WH-1000XM4. We're glad you love the comfort, superb sound quality, excellent noise canceling, and overall features of your headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thank you for your purchase and for the 5-star rating! -Jess
Rated 5 out of 5 stars
Better than xm5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for the price, I bought it for $170 and it is still worth it after 5 yrs
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jhon,
We are really happy to hear that your Sony WH1000XM4 headphones have been worth it for you even after 5 years. Their excellent noise cancellation, comfort, and sound quality truly make them a great long-term investment. Thank you for sharing your positive experience and for trusting Sony!
Regards,
Dominick
Rated 5 out of 5 stars
Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Actually really great product, my son loved his gift
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SaraiM,
Thank you for choosing Sony!
It brings us great joy to hear that the WH1000XM4 headphones made such a wonderful gift for your son. Knowing they brought him happiness and met your expectations encourages us to keep delivering products that connect people through exceptional sound and thoughtful design.
Best regards,
-Fred
- Pros mentioned:Comfort
Rated 5 out of 5 stars
Refreshed model of version 3.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones on the market. Very comfortable and premium designed.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eduardo,
Great! We're glad that you are enjoying the comfort and design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality, Weight
Rated 5 out of 5 stars
Sony earphone
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony earphones is very light and block all the sound around you! Very nice
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 2046,
Great! We're glad that you like the weight and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Samsung XM4 review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones, I upgraded from the Bose QC45 and I prefer the touch controls and the sound over them.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5 star rating, VishK! Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sony Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and noise cancelling. Nice soft fit.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DerrickH,
You made the right choice! We're glad that you like the sound quality, noise canceling function, and fit of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Effective Noise cancellation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Construction activity in my condo building was very annoying. These headphones effectively cancelled out the noise and allowed me to perform my day to day routine.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi robert,
You made the right choice with the Sony WH1000XM4! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good audio for the price. i purchased when it was on sale so it was the perfect deal.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hy12,
We're thrilled to hear you're enjoying the excellent audio quality of your WH-1000XM4 headphones, especially when you found the perfect deal! It's fantastic to know they're delivering the immersive sound experience you were looking for. Thanks for choosing Sony.
-Eliab
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Very nice headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek looking comfortable headset with great sound.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TXgamer,
Great! We're glad that you like the design, comfort, and sound quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Get them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. The adjustment to different places and noise levels are phenomenal. The noice canceling is great, when I’m sharing an office for the day and really need to focus. I live in NYC and my commute has been so much more peaceful.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QLee, Thank you for the 5-star rating! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Comfort, Sound quality
Rated 4 out of 5 stars
Sony Over Head xm1004
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. Okay controls. In ear voice in annoying. Very comfortable.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KG4040,
Very nice! Thank you for reaching out to us today. We're always happy to hear from you. We're glad that you're enjoying the sound quality, controls and comfortable design of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best I've ever owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't think headphones could get better than the XM3...but I was wrong. The noise cancelling in these headphones is unmatched. Additionally, you can connect two devices at the same time. This is great when I'm traveling because I can connect my phone and tablet at the same time rather than disconnecting one and connecting the other.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary214,
You made the right choice! We're glad that you like the noise canceling and multipoint function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Wouldn’t pay full price
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable and great sound. Great but if on sale for 100$ off
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andrew,
Thank you the 5-star rating! We're glad to hear you like the great sound and comfortable fit with your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Kris


















