Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Good choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality sound and a comfortable fit around the head.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GeorgiaUser, we're glad you like the sound quality and comfort of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing SONY! ~Earl
Headphones
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like these headphones, I use them everyday. Good Battery life aswell
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mitri2,
That's great! We're glad to hear that you like the battery performance of the headphones. Thank you for choosing Sony!
-David
Amazing features and sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing features and sound quality second to none. I use these during my workouts and you can feel the music. Every note comes through clear as being live in conert.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Parttimegamer, We are happy that you like the features and sound quality of your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
Headphones for the road
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like these. Wish the columns was louder. I don't like that when I start talking the headphones shut off. I forget the name of that feature but it's annoying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TashannaR, Thank you for your review of the WH-1000XM4 headphones. We're glad to hear that you like them for your travels. We appreciate your feedback regarding the volume and the feature that pauses playback when you start talking, known as Speak-to-Chat. This feature is designed to automatically pause your music when it detects your voice, allowing you to have conversations without removing your headphones. However, we understand that it can be inconvenient at times. You can disable this feature through the Sony | Sound Connect app if you prefer. We hope this helps improve your experience with the headphones. Thank you for choosing Sony! - Romeo
Amazingly quiet noise cancellation
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing! Better noise cancelling and sound than my old Bose QC2.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PaulK, Thank you for your feedback on the WH-1000XM4 headphones! We're thrilled to hear that you are enjoying the superior noise cancelling and sound quality compared to your old headphones.
Thank you for choosing Sony! -Carl
Good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They work great. Sound is very clear and there comfortable to wear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harhar,
Good to know that you like the sound quality and comfort of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Excellent headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not an audiophile by any means And have the bow 700s as well. I compare the two and I could say the NC on the Bose without music I do feel is slightly better. The Sony there is a hissing that is well heard. With the audio on it is hard to determine which one of the two are better. If you’re someone that enjoys more bass I would highly recommend going with the Sony over the Bose . I don’t think you can go wrong with either one. The app for the Sony though gives you so much more room to play with the options and adjusting it to your own means.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wes1894,
We appreciate your review of the headphones. Good to know that you like its sound quality and the dedicated app support (Sony Headphones Connect app). Make sure to update the software version of the headphones (via the Sony app) for optimum performance.
The noise canceling function is effective in low-frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices. Check that the Adaptive Sound Control is turned off. Check the setting of the Adaptive Sound Control on the “Sony | Headphones Connect” app. When the Adaptive Sound Control is turned on, the noise canceling function may become insufficient.
If you're hearing the hissing sound from one side of the headphones, please let us know. May we contact you to help? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH1000XM4.
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
~Ralph
Sony Social Support
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound very clear and some really great bass.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChipChopSuey747, Awesome! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Sony wh-1000xm4 headphones are amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelation in these headphones are top notch. The sound quality in my opinion is unmatched. Excellent headphones would absolutely buy again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TedR,
Thank you for your purchase and for your feedback. We're glad that you are pleased with the amazing sound quality and superb noise canceling capability of our WH1000XM4. Thank you for choosing and trusting Sony! - Marco
when you are happy about your purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Loved them! Good sound quality and design, very durable battery.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cell,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
-Ralph
The best headphones
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones because they accommodate to everyone and their music tastes, they have different modes to listen to music in different ways and the noise cancellation is the best thing they offer
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skye, wow! We're glad you love your new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Better than Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Went back and forth a few times between this and Bose, but the design of this is just better overall than the comparable Bose. Has some cool features like pause when you remove them from your head, and I like the customizable sound profiles. I owned Bose NC headphones for 6-7 years prior to these, and there's no noticeable difference in build or sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi snorlax9,
Perfect! Thank you for such an amazing review. We strive to deliver best sound quality and features on our Headphones. We're glad to like the design compared to other Headphones brands. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! - Kris
Good headphones, good listening.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone, extremely comfortable to use. Top notch sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Psramirez, we're happy to hear that you like the comfort and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony. ~Ralph
Get a set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of headphones and I couldn’t be happier. Comfortable and easy to setup, I highly recommend them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rainmank2002,
Perfect! We're thrilled that you like the comfort and user-friendly functions of the headphones. Thank you for choosing Sony!
-Ralph
Light weight and great sounding headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones! The noise cancellation is top notch! Was looking for something to help drown the cries of kids while on a flight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Haji, Thank you for sharing your detailed review of your WH-1000XM4! We're glad you're enjoying the sound quality and excellent noise canceling feature of these headphones. Good to know that it helps blocking out the airplane noise and people's voices, especially on a long flight. Thanks for choosing Sony! -Jess
Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight and excellent sound quality! Great quality for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliS,
Great! We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Don’t really new the new model
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound at lower volume crack the volume to much and then bring it back down to a listening level you will hear the difference
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlbertT, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! Thank you for choosing Sony! -Carl
Excellent and Clean
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Headphones and very compact! Travels very nicely
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DawsonB,
Thank you for choosing Sony!
We're excited to hear that you love your WH1000XM4 headphones and appreciate their compact design for travel. It’s wonderful to know they’re making your journeys more enjoyable and convenient. Thank you for sharing your experience with us!
Best regards,
-Fred
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. Good batter and I love the adaptive sounds
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chozn2, Awesome! We are glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl
Nice Pair of Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can do a lot of controlling of these headphones through the Sony app. Love the 360 sound you can get with the Deezer app. The sound is great, I’ve heard details in tracks I’ve listened to before in these headphones I’ve never heard before. If you want a pair of good quality headphones, and don’t like Bose, or Senniheiser, these are the headphones to give a try.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tonymac, you definitely made the right choice! Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony. ~Ralph