Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 10187751
Customer reviews
Rating 4.7 out of 5 stars with 12488 reviews
(12,488 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Amazing Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really well with my tv, xbox series x and phone. The noise canceling is amazing and the adjustable sound with the app lets me adjust depending on the situation.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sarah,
Awesome! We're glad to hear that your Sony WH1000XM4 works well with your TV, Xbox and phone. We're happy also that you like the noise canceling feature and the how you can customize the audio settings through the Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Enjoy! - Marco
Rated 4 out of 5 stars
Great noise cancelling, but can't use lying down
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really like this product! It has great sound quality and noise blocking, it really helps me block out my severe tinnitus (ringing in your ears) The only issue I have with this product is that for some reason it randomly turns off when using it while lying down and continues to do so after you keep turning it back on. Not sure if I have a faulty device or that just something that happens... But this headphone is worth it for me because of how great the noise canceling is!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi peace502,
We are glad you like the noise canceling of the headphones. Unfortunately, we do not recommend using headphones while lying down because wearing detection may not work properly, and the touch sensor control panel and CUSTOM button may not be available for operation. More details:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. We appreciate the feedback and thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Love this Headphones - Noise Canceling is 2nd to n
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of the best noise-canceling headphones I have ever owned and it's why Sony is at the top of the food chain for noise cancellations. The only con is they are comfortable for a few hours but if you wear glasses they may start to become a little less comfortable after a couple of hours.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayBee, Thank you for the amazing review! We're glad you love the excellent noise canceling feature of these headphones. To ensure a comfortable fit and to use the unit for longer periods, please adjust the left and right slider. This unit also has super-soft, pressure-relieving earpads foamed urethane that evenly distributes pressure. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Rated 5 out of 5 stars
This Headphone is awesome.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH-1000XM4 is one of the best noise-cancelling headphone I've ever seen. Even though I am not a great fan of the Sony app, the sound is crisp, and noise cancelling feature is great. Easy to setup. Great buy.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi coolguy2017, we're glad you like the ease of setup, sound quality and noise canceling feature of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
Rated 5 out of 5 stars
Highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable. sound is Amazing!! Highly recommended!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christine,
We're thrilled that you like the comfort and sound quality of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Best headphones to date
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been buying the WH-1000XM's since they came out and Sony never fails to deliver. These improve in a couple ways from the XM3's. Multi pairing, cleaner bass, improved call quality. There also a new pause when you to to talk feature that I really enjoy, but you have to learn not to sign along with the music lol.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tido360, That's great! Thank you for the awesome feedback! We're glad you're enjoying all the improvements we made on these headphones. We really appreciate you being a loyal customer and helping to share the word about us. At Sony we strive to put forward the best possible products for our customers. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for your purchase and for trusting Sony! -Jess
Rated 5 out of 5 stars
Buy Yesterday.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony WH-1000XM4 are the best noise cancelling headphones you can buy. By keeping the sound as good as it always was to satisfy music lovers and adding some extra features tech heads wanted, Sony manages to keep its nose just in front of Bose, Bowers & Wilkins and Beats by Dr. Dre. There's nothing better in the world of headphones right now.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi acoolbear,
Awesome! You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using Bose QC products literally for over 20 years. After getting the latest Bose 700 I was a little underwhelmed with its comfort level over a long flight. Swapped it out with Sony. It’s an outstanding product. The headphones fold quite nicely, which is always a bonus compared to Bose. The battery life is amazing.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RegularShopper,
Very nice! We are glad you like the battery performance of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony and enjoy your headphones!
Regards,
David
Rated 5 out of 5 stars
Headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these mainly for working out but I ended up using it for everything! They’re practical and lite weight so I can walk for hours till they die.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samclg, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Very sweet noise-cancellation.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only other time I've ever used a noise-cancelling headphones was at the shooting-range. It works similar but not that extreme. I used these to study in Starbucks during heavy traffic. It does well in blocking, enough to concentrate and still be able to faintly hear your named being called.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HealthcareWorker,
Awesome! We're glad that the headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Takes you to another world
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of "high-end" headphones and its more than i couldve imagined. I'm not an audiophile so i cant go into ridiculous detail, but theyre great to say the least
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ASanders,
Congratulations on your first high end headphones! You will surely enjoy this one and we're glad that you like it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Sony 1000XM4 is a must
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't knew that I needed until I wear it for the first time! It cancels my noisy teammates in the office. Now I can deeply focus in my job, get the task done and get out of there without hear any whispering.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CesarA,
Amazing! We're thrilled that the noise canceling function of the headphones is perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
AmazeBalls!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazeballs! I will admit the XM4 were not my first choice and solely due to price. I was trying to stay at around the $200 mark but man I am glad I ended up with these! They sound AMAZING! The only thing I would change is improve the ambient sound quality but other than that everything else exceeds my expectations!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi M4runner, Wow! Thank you for the 5-star rating! We're very happy to hear you give the WH-1000XM4 a try and it did not let you down. It's really nice to know it exceeded your expectations and you like the overall superb sound quality of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. You can also change the settings of the noise canceling function and the Ambient Sound Mode with the "Sony Headphones Connect" app. When you select [Ambient Sound Control] from the Dashboard, you can edit the volume or mode of the ambient sound. Thank you for the feedback and for choosing Sony! -Jess
Rated 5 out of 5 stars
All by myself
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the bomb! I love them! Perfectly comfortable and the carrying case truly protects my investment. They have changed my air travel entirely. I love being able to escape from my busy world with so little effort.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KarenW, Awesome! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Best headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphone that I ever had the noise cancellation is so good for working out and just reflexing
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Osvaldo,
Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Xm4 review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wireless headphones I ever had, I tried out many in my time but these are something special. You will not be disappointed at all. These headphones are perfect for any kind of genre of music, especially with music with lots of base (my favorite).if you are on the wall on getting these, give it a shot u won’t regret. Love these!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonn,
You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, ears up, the best headset I’ve ever owned. The only issue is with updates, as they seem to wipe your previous settings each time. It’s annoying, and inconvenient, but easy to fix with their mobile app,
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonesy, thank you for the fantastic review! We are honored to hear that the Sony - WH1000XM4 has been the best headset you've owned, that's such an awesome compliment to us. We do apologize for the inconvenience caused by the settings resetting during updates. Your feedback is valuable, and we'll be sure to pass it along to our team. We're happy the mobile app helps make it easier to reconfigure things quickly. Thanks for your support and for choosing Sony! Regards, -Dominick
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent noise-cancelling quality. Nice color as well.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, user504367! We're glad you like the noise canceling performance of the headphones. Enjoy and thanks for choosing Sony. -Craig
Rated 5 out of 5 stars
Review of noise canceling headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This products cuts out noise better than any other product I have ever used.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful to hear, LindaW!
We're incredibly proud of the industry-leading noise cancellation in the WH-1000XM4, which is achieved through our HD Noise Cancelling Processor QN1 and Dual Noise Sensor technology.
Knowing that you find it to be the best you've ever used is the highest compliment we could receive and confirms that the technology is making a real difference in your daily life.
Thank you so much for sharing your feedback and choosing Sony!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
The Sony head phone.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend for everyone who wants silence for work or study. This is very good product.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GiuvaneB, we're glad you like our product. Thanks for choosing Sony. ~Earl


















