Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
Solid Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great ANC. Found them on sale and couldn't pass them up. I'm sure the newer model is slightly better, but the cost savings makes buying these the better decision. Sound is good and ANC works well. Case was nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DudeFromMinot, Thank you for the 5-star rating! We're glad you appreciate the industry-leading noise cancellation and carrying case of your Sony WH-1000XM4 headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Best Purchase ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked all over for replacement headphones for autistic son who has a larger head. These are awesome! He loves the noise cancelling capability and we love that he just has to cover one ear to hear us when we are talking to him reducing the number of times he is pulling the headphones on and off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi dd13, thank you so much for the 5-stars review and feedback! We are incredibly pleased to hear your son loves his new WH-1000XM4! We are also glad he's enjoying the amazing features of these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Great headphone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cancels a lot of noise. Like when my wife asks me to do the dishes I don’t have to because these Sony’s cancelled it out. It’s like, if school is cancelled I’m not going to chemistry class. Just like when I can’t hear the request for dishes to be done. Buy these. Never do dishes again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mica, we're glad that you are enjoying the noise canceling feature of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Amazing Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality head phones, definitely better than other brands at the same price range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Miguel,
Thank you for your fantastic review! We are so glad to hear that you find the WH-1000XM4 headphones to be of such high quality and a better value than other brands.
The HD Noise Cancelling Processor QN1 is the heart of the exceptional noise-cancelling performance you're experiencing. This processor, along with Dual Noise Sensor technology, works to capture and process ambient sound in real time, giving you an unmatched quiet listening environment that lets you fully appreciate your music.
Thanks for choosing Sony, and have a beautiful day!
DiegoV
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really had a tough time deciding these on sale for 240 i think and the beats studio for 150. The noise cancelling is best in class on these sony xm4s. If your on the fence they are the best period. Buy them trust me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stolensade, Excellent choice! We are glad to hear that you are happy with your new WH-1000XM4! With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Good sound but lacking function
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are lightweight, good quality sound headphones, but the lack of volume buttons and next track/previous track buttons is a big drawback. Would not have purchased had I realized newer model removed features of older model I had.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi John, we're glad you like the sound quality of our product. We appreciate your feedback regarding controls of your SONY unit. You can control the volume using the touch sensor control panel of the headset. Please check this link for more details:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752782.html
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl
Awesome sauce
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really good headphone, if you turn a find a headphones while really good noise cancellation this would be a good pick,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yona,
Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Thank you for choosing Sony!
-Ralph
Traveler
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits nicely, was easy to set up with my apple devices, and is in a sturdy case. Plan is to use it in upcoming trip.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TravelALL,
Great! Thank you for purchasing our Sony XM4 headphone. We're happy that you were able to connect your Apple devices with it easily. You will surely love this headphone and you will enjoy your travel with this one. Thank you for choosing Sony! - Marco
Great item
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone, quality and value is good, I would not use other headphones, specially in airplanes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tioscott, We're happy to hear that you're enjoying your WH1000XM4. We appreciate your feedback and thank you for choosing Sony. Erin
The King of Noise Cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are in a class of its own. I read a lot of hype about these and decided to finally get them. I'm glad I made the move to get them. Syncing up to two devices at once is perfect for my job. Also the Noise canceling puts you in your own little world. The Midnight blue is beautiful by the way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slayer1193, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl
Just Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable. Sound fantastic. Great bettery life. Connection to phone is a little slow, but once connected, no latency.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SokMan, Great! We're glad that you like the sound quality, battery life, and comfort. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
Great pair of headphones! Highly recommend.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend, both the xm4 and xm5. Want better noise canceling? Get the xm5. Want something more compact when you fold it up for travel? Get the xm4. You really can't go wrong with either one.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi shl0791,
You made the right choice with Sony headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony!
-Ralph
Great For Noisy Households
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my partner who lives in a very noisy household and most of the time, she can't hear anything when wearing these headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RyanS,
Very nice! We're glad to hear that you like the noise canceling of the headphones. Thank you for choosing Sony and enjoy your headphones. Have a great day!
-David
Sony is always amazing product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is cute, perfect in canceling out any noise. I got this for my 15 yr old and she loves it, she cried when she got for Christmas.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NanetteC, thanks for choosing and purchasing our product. Hope she enjoys her new headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
Must buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and noise cancellation. Would recommend buying.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JuniorN,
Thanks for sharing your positive experience with the WH-1000XM4 headphones.
We're thrilled to hear you're enjoying the great sound and noise cancellation—those are two features we pride ourselves on with this model. We appreciate the strong recommendation to buy!
Thanks for choosing Sony!
Best, Jenn.
Great Noise Cancelling Headphones!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I didn't buy XM3 was lack of support for 2 devices so as soon as these came out I was happy that Sony had finally fixed this issue. Afterwards it was an easy decision to buy. Noise Cancellation is awesome. Really like the midnight blue color which only seems to be available at Best Buy.
I would recommend this to a friendGreat Noise Cancelling Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whenever I put these headphones on, the entire room feels quiet, like a personal bubble that makes the outdoors seem like it's not even there. The sound quality is pretty great too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tippytoppykek, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Love my headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones. The noice cancelling is great for outdoors or taking meetings.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Afig, Thanks for the 5-star rating! We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones work great and the noise cancelation is also really good. When you wear them you can barely hear anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Mikail,
Thank you for your purchase and feedback. We're glad that you appreciate the performance and quality, especia;;y the noise canceling capability of our XM4. Thank you for choosing Sony! - Marco
Awesome!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, i’ve had them for more than a year now and they still sound great! The noise cancellation is my favorite.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Raquel,
That's awesome! It's nice to know that you are still enjoying your WH1000XM4. We're glad that you are still pleased with the sound quality and noise canceling capability of your XM4. Thank you for choosing Sony! - Marco