Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
to a friend
BEST HEADPHONE'S
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Best Ever Sony product!!! My best way to listen to music.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mbrigida, we're glad you love your new headphones! Thanks for choosing Sony! ~Earl
Great sound quality and look
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones ever! I love the color and the sound quality is amazing. The headphone pads do get a bit wrinkly though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Amanda, we're glad you love the sound quality of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. The headphones blend sophisticated style with exceptional comfort. Super-soft, pressure-relieving earpads in foamed urethane evenly distribute pressure and increase ear/pad contact for a stable fit. And with a lighter-weight design, you'll barely notice you're wearing them. Thanks for choosing Sony. ~Earl
Newbie in Hi-Res headphone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has great headphones. I purchased their headphones this past February and the music in both Dolby Atmos and 360 Reality Audio are hit and miss at best. The 360 sounds good in mostly newer music but in remakes from songs before the year 2000, I cannot hear the difference between Dolby Atmos and stereo. I will still recommend individuals who want to purchase the headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lafayette7, Congratulations on your new Sony WH-1000XM4! To ensure optimal listening experience when setting up 360 Reality Audio, please follow the steps on this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00233342
You can also watch the video tutorial for more details and setup information for 360 Reality Audio for your headphones on this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00258579
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
Pricey, but Nice.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves his headphones. Comes with a protective case. They are defintiely noise cancelling because he cannot hear me when he has them on. $300 cost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thank you for the purchase and we're delighted to hear that your son loves the noise canceling feature of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
Just as good as the Bose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby loves them for airplane travel. Great sound and quality .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyLittleRudolph,
Great! We're glad that your hubby is enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
Excellent headphones
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent pair of headphone. Bought this for my daughter for her music course and she loves it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelF, Wonderful! We're glad your daughter likes her new headphones. Enjoy and thanks for choosing Sony. -Craig
Amazing noise canceling headphones for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for the purpose of an upcoming trip for which I needed to fly. It was amazing how well they worked. Almost completely eliminating all plane noise. I got them on sale for only $228. Awesome product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RokuStick,
Perfect! We're thrilled that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
best headphone purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super comfy. i didn't like using headphones much before until i came across these. i can wear these for hours!!
I would recommend this to a friendBrand response from SonyListens
Posted .HI Sherlyn, We're glad that you are enjoying your new headphones. We appreciate your feedback. Thank you for choosing Sony. Erin
best headphones i’ve ever worn
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for travel, the gym, or just hanging around the house. you won’t be disappointed with these headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello benjamin,
Great! Looks like you found the perfect travel and gym companion with our WH1000XM4. We are truly delighted to hear that you are enjoying our XM4 headphone. Thank you for choosing Sony! - Marco
Best headphones I’ve ever owned!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Former Beats user. These are far beyond beats in every way. Tons of features and adjustability. With multiple levels of active noise cancellation. Wish I would’ve bought these sooner! The only thing that could be better is lack of iPhone support like beats and AirPods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Deion,
You made the right choice with the Sony WH1000XM4! Your feedback is greatly appreciated. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Buy these
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great, highly recommended. Love that I don't have to take off my headphones to hear people when talking. Clear in phone calls and noise canceling is by far better than most
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Timlaanit, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Stylish & Great Sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. The noise cancellation is fantastic. It flawlessly drowns out the noises of the world. I would recommend these headphones to everyone! The sound quality is amazing. The bass is great for those who love a good hitting bass. All around a 10/10!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anthony, Great! Thank you so much for choosing our WH-1000XM4 Wireless Noise Cancelling Headphones. We're glad you're enjoying all the improvements we made on these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for sharing your amazing review and for choosing Sony! -Jess
Best combo for Noise-Cancelling and Sound Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Noise-Cancelling and Sound Quality combination on the market! You usually either get good noise-cancelling, or good sound quality, but this one has an excellent combination of both. It's expensive, so I recommend getting it on sale like I did. Either way, an excellent pair of headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoneTiger,
We're glad that your investment is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
~Ralph
Best headphones
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones i've ever had. I have not regretted getting these at all they are high quality headphones way better than apple airpods
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariano, great! We're glad you like your new headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
Great Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable with great sound. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, BadMF!
We are so pleased to hear that you find your WH-1000XM4 headphones very comfortable and that you're enjoying the great sound. We designed them to provide a premium listening experience with a lightweight, comfortable fit for extended use, and it's rewarding to know we got it right.
Thank you again for your strong recommendation and for choosing Sony.
Best regards, Gus, Sony Social Media Team
Great Noise Canceling Good Audio Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones with amazing noise canceling. Audio quality is very good too. A must have if you fly alot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello NX01ARCHER,
Thanks for your feedback and recommendation. We're glad that you appreciate the amazing audio quality and superb noise canceling of our XM4. Thank you for choosing Sony! - Marco
Best Headphones worth the money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony wireless noise canceling headphones are amazing!! I recommend these 100%
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Perfect,
Great! We're thrilled that you are enjoying these amazing headphones. Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones I own three other Sony headphones all have great sound and noise cancellation
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, KarenlW! We're extremely pleased to hear about your satisfaction with the amazing sound quality and superb noise canceling feature of your Sony headphones. Thank you very much for the perfect star review and for choosing Sony! - Romeo
amazing ANC
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio isn’t too loud, but the ANC is amazing. I wear them at the gym everyday. One issue is they do slip off when laying down but it’s not the end of the world.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseH,
Thanks for sharing your 5-star review and experience with the WH1000XM4. We're glad that you are enjoying the noise canceling function of the headphones. Your feedback about the volume and fit is greatly appreciated.
For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). The overall volume may vary depending on the source content. Make sure to turn up the volume of the headset and the connected device. You do have the option to adjust the equalizer function of the Sony Headphones Connect app to tailor-fit the sound quality to your needs. For more information, please refer to this link:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002752772.html
To enjoy the best fit and comfort with the headphones, make sure that you are wearing them properly and adjust the headband depending on your head shape. You may find this link helpful:
https://helpguide.sony.net/mdr/wh1000xm4/v1/en/contents/TP0002928786.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thank you for choosing Sony!
-Ralph
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Bose QuietComfort 45 and the features and sound quality in the Sony headphones are amazing. I really recommend this haedphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello iPhone11,
Thanks for the feedback and for your recommendation. We're glad that you appreciate the sound quality and features of our Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco