Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- |
- SKU:
- 10187751
Customer reviews
Rating 4.7 out of 5 stars with 12489 reviews
(12,489 customer reviews)Rating by feature
- Sound Quality4.9
Rating 4.9 out of 5 stars
- Battery Life4.8
Rating 4.8 out of 5 stars
- Connectivity4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Quality Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. No drops so far. The controls are easy to follow which is important. Love the color. The case is somewhat bulky so I usually do not carry it. I also like the fact that there is an audio cable so I can use it with my computer.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi robinmc, Thank you for the 5-star rating! Glad to hear that you are happy with the overall performance of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
10/10 headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones make me happy. The noise canceling is amazing and the sound quality is also quite good for someone who isn’t a huge audiophile but still values quality.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Devin, Excellent choice! We are glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM4 headphones! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
Perfect for the gym!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is absolutely nothing worse than being at the gym and having to listen to all those men grunting, thankfully I bought these headphones to cancel out all that ruckus! I can get in my nice workout without being bothered and disgusted! Incredible headphones 10/10
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunny, we're glad you are enjoying our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for purchasing Sony! ~Earl
Rated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone I have ever owned. Noise cancelling and great sound. Can’t be beat. High quality headphones. You get what you pay for!!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Docmondy,
Awesome! Thank you for your purchase and for sharing your wonderful review. We are very happy that you are pleased with the audio quality and noise canceling feature of our Sony WH1000XM4. Worth every penny, right? The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Love these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones because they do a great job blocking noise and support dolby atmos. I prefer then to the 5s because they still fold and collapse down
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael, amazing! We're glad you are enjoying our industry-leading noise canceling headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! ~Earl
Rated 5 out of 5 stars
slayyy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the “it” girls will wear these. these sound so nice and look cute, also have incredible battery life so you can slay all day
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LuisM,
That's fantastic! We are truly delighted to hear your satisfaction with the incredible sound quality, stylish & good-looking design, and long-lasting battery life of the WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the equalizer lets you customize sound levels to suit your music.
Thank you so much for purchasing our WH-1000XM4 and for choosing Sony!
- Romeo
Rated 5 out of 5 stars
Incredible music quality!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been going through so many YouTube review videos and articles trying to decide on which headphones to purchase and these headphones were always on top of the list. The sound is amazing and I would say the best of the best! The songs I used to listed to sounds so different with these on
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi maria20,
Perfect! You definitely made the right choice with these headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
LOOKS, WORKS AND FUNCTIONS PERFECT.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really a superior quality and build and the sound is excellent, also the noise cancelling is upto the mark. no hesitation in recommending this to anyone thinking about buying it but still undecided.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hello LOGITECHTRACKBALL,
That's very nice to hear! We're glad you like the sound quality and the industry leading noise canceling of the headphones. With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
It is amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is definitely worth the price. When you start to put it on, it feels like you turn off the surrounding sound and enter the different world.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NKAS,
You made the right choice! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Best active noise cancelling headphones!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your are debating between these and the Bose 700, just like I was. THESE ARE THE CHOICE. Hands down these beat the Bose in just about every category and the features are just worlds apart. You won’t regret this choice I promise !
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, you definitely made the right choice. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
great head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These head phones are great they cancel all noise when I wear them out and when I’m listening to music or watching movies on my iPad.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OliviaW, we're glad you are enjoying our product. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony! ~Earl
Rated 5 out of 5 stars
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I have ever used. The noise cancellation is great
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi IsaacR, we're glad you like the noise canceling feature of our product. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Need android/IOS app for full functionality.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is as you would expect - excellent. To get the most out of your headphones you must download and pair them with an android or IOS device, a PC is not enough. The android/IOS app is the only way to set defaults, tune the noise canceling, and update the firmware.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Silver
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VBSatisfied, We're glad to hear that you appreciate the quality of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! Jay
Rated 5 out of 5 stars
Absolutely love these!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these for when we travel - I absolutely love these!! The sound is clear and crisp, the noise cancelling works so well. I would recommend these to anyone looking for a quality set of noise cancelling headphones.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JessWilson, Thank you for purchasing the Sony WH1000XM4! We're glad you're enjoying the clear and crisp sound and excellent noise cancelling feature of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
Rated 5 out of 5 stars
Over the ear headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable, great sound quality, easy to pair with other devices.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DeborahC,
Thanks for this great review!
We're excited to hear the WH-1000XM4 headphones are hitting the mark for you. We designed them to be comfortable for long periods and to provide top-notch sound quality, so it’s awesome to know you're loving those features. Your feedback on the easy pairing is also amazing!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony North America.
Rated 5 out of 5 stars
AMAZINGLY BASSY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the bass on the XM4s it’s not super bassy but just enough to feel it hitting you.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoseM, awesome! We're truly delighted to know that you love the amazing bass sound quality of your WH-1000XM4. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo
Rated 5 out of 5 stars
The best over the ear noise cancelling headphone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Over the ear noise cancelling headphone I ever owned. Came in handy during a couple of long air travels. Helped me sleep while waiting to board in a very noisy airport! Love the HD streaming as well as 8D sound using this unit. Fabulous!
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Midnight Blue
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nit1, Awesome! Glad to hear that you are enjoying your new WH-1000XM4 along with your travels! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
Rated 5 out of 5 stars
The best around ANC Headphone you can buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With several upgrades from the previous version the The WH-1000-MX3, Sony perfected these headphones. The upgrades are the multiple pairing, the speak to chat, slightly bigger ear cups, slightly better ANC, and slightly better sound quality, The XM4’s are simply far and away the best al around.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raymets1, good to know that you like all the improvements of the WH1000XM4. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
Rated 5 out of 5 stars
Sony Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is these headphones is amazing. Clear high times and string but not overpowering bass. Very comfortable.
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkO,
Perfect! We're glad that you like the sound quality and comfort of these amazing headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones are in fact sound cancelling but would be better if the price was cheaper
This review is from Sony - WH-1000XM4 Wireless Noise-Cancelling Over-the-Ear Headphones - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Good, thank you for purchasing our industry-leading noise canceling headphones. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. We appreciate your feedback. Thanks for choosing Sony. ~Earl


















