Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Best Headphones!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best sound quality!! Hands down the greatest headphone purchase i have made
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielH, Thank you for the 5-star rating! We're glad you like the exceptional sound quality of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best cell phones on the market.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. The noise cancellation on the headphones are great.. they sound fantastic. I love the EQ in the app. Everything about the headphones is premium. I would highly recommend these headphones to everyone... In my opinion, they are definitely worth the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EJSP,
We are so glad to hear that you are enjoying your WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music.
Thank you for choosing Sony and enjoy your headphones!
David
- Pros mentioned:Sound quality
Great headset and comfortable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. I actually turn the noise cancellation feature down lower using app as it messed with my equilibrium. Weird experience but no uncommon for noise canceling for headsets.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DannyC, Thank you for the 5-star rating! Good to know you like the great sound quality and comfortable fit of your Sony WH-1000XM4. And we're happy to hear you've managed to adjust the noise cancelling level for optimal experience. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! -Sam
- Pros mentioned:Comfort, Sound quality
I wanted to love these
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great on a plane. I can cancel out sounds. I can listen to music. They are comfortable to wear. I absolutely can NOT use them for work. I work from home and the sound quality is horrid. I purchase other headphones that are a fith of the cost of these that were 1000x better in call sound quality.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Nita,
We are sorry for the experience with the call sound quality. You may find this link helpful on how to resolve your issue.
https://www.sony.com/electronics/support/articles/00240553?cpint=spt-mdr_triage_00204483_microphone
If it doesn't work, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Sound quality
Make yourself a favor and buy a pair of this Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great pair of headphone, sound quality is more that I expected, color and style is better looking when you have them in your hands, sony is a brand that there is not wrong way to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Headphones, Wow! Choosing these headphones will definitely be worth it! We're thrilled to it exceeded your expectations, especially the amazing sound quality of these headphones. We're also glad you appreciate the color and sophisticated styling with exceptional comfort. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you so much for giving the product a perfect rating and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Just as good as the Bose
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hubby loves them for airplane travel. Great sound and quality .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MyLittleRudolph,
Great! We're glad that your hubby is enjoying the sound quality of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Fantastic product for noise cancelling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic noise cancelling and sound quality. The only small grievance is that, ergonomically, you can definitely feel the pressure and sweat after several hours with them on such as plane rides
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fuzion,
Thank you for the 5-star rating and we are glad you like the sound quality and noise cancelation of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Thank you for choosing Sony!
David
- Pros mentioned:Sound quality
Recommend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice earphones, good quality, and changing from noise cancellation to transparency is very accurate and smooth
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavydI,
Awesome! We're glad that you like the sound quality, noise canceling function, and Ambient Sound Mode of the headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love them
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried another brand but just didn't do it when you pay more doesn't mean better but have got all of what i was looking for
I would recommend this to a friendBrand response from SonyListens
Posted .Hello weak,
Great! It's nice to know that you chose our WH1000XM4 over other brand and you are pleased with the quality and performance of it. he WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! Enjoy! - Marco
- Pros mentioned:Sound quality
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these ! Love the way they sound. Only thing is that the leather did start to peel
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lolol,
Many thanks for the 5-star rating! We're glad to hear you love the sound quality of your WH1000XM4. However, we are sorry that the leather is starting to peel. Unfortunately, physical or cosmetic damage are not covered by the Sony limited warranty. You may take your device to an authorized servicer for evaluation to determine the repair options through this link: https://us.esupport.sony.com/support/s/service
We take everyone's feedback seriously and want to make products that satisfy our valued customers. Thanks for taking the time to share your experience with us, it is much appreciated. - Kris
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love these headphones. The music quality is really good and the NC is top notch
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edgar, Thank you for giving the Sony WH1000XM4 a perfect rating! Glad you're enjoying the great sound quality and top-notch noise canceling feature of these headphones. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good iteration, Not Worth Upgrading Unless needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from the previous iteration. These are marginally improved. If you have the 3s keep those, if your 3s finally started to break down get these. If your 3s are still good, keep them and get these when/if they ever falter.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi nappyrb, Awesome upgrad!e Glad to hear that you are enjoying your new WH-1000XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Sony Headphones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best noise cancelling headphones I own. This is my second pair, my previous was the Sony MX4 the reason for replacing it was because it was lost.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AenoyL, Thank you for replacing your previous Sony headphones with another Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great cans
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simply the best noise cancelling headphones out there. I like the bronze touches on the black ones a little more, but the blue is a nice change from the seas of black, not so light that it’ll show wear and not a garish color.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tman, We are so glad to hear that you are enjoying your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pair of headphones I've ever bought for myself. Sound quality is incredibly crisp and noise-cancelling is amazing. If you're still over the fence whether to buy this or not, at a $200+ price point (when on sale), it's a must-buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ERPZ, You've made an excellent choice! We're very pleased to hear you like the amazing sound quality and industry-leading noise cancelation of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Best headphones on the market
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was between these and the Bose 700 and these definitely take the cake. Noise canceling is amazing and the on ear detection is great. Tons of little things as well such as auto turn off whenever you put them in the case or if they are off of your ears for 15 minutes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bph1209, you definitely made the right choice with these headphones. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge.
To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
great 'phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these sound great, are easy to operate and the noise cancelling is pretty amazing. waited a while for these to come out, and glad I did. Highly recommended. I've had trouble with Sony headphone's leather coating flaking off, so I'll have to see how these do over time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi fluidgroove, good to know that your patience was worth it. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony. ~Ralph
- Pros mentioned:Sound quality
The best headphones out as far as I'm concerned.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound is one of the best that we've had in a long time. So happy that I gotta it for the girls. They love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SopheliaJ,
Awesome! We're delighted to hear that they love their new WH1000XM4 and appreciate the amazing sound quality of their headphones. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Best Headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, I also use it for playing video games and listening to music (Incredible sound that it makes all the noise around it disappear, and you end up with an incredible experience!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whattalol, We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
The best headset
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is amazing, I also use it for playing video games and listening to music (Incredible sound that it makes all the noise around it disappear, and you end up with an incredible experience!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whattalol,
Amazing! We're thrilled that you are enjoying the sound quality and noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph