Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
A reliable workhorse
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, issues with connecting to multiple devices with seamless transitions. Also, connectivity distance can be a little poor, can maybe push through 2 rooms distance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AndrewV,
Thank you for the review! We're glad to hear that you like the quality of the headphones. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Amazing!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome! I took a lot of time thinking which headphones to buy and do not regret getting these. It's been over a year now since I got them and I'm still as happy with them today as I was when I first got them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sanjiv, You've made a fantastic choice! We're very happy you're having a great time with your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
If you can afford it, buy it.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because of other excellent reviews. I use it for the gym and at home. I may get a little sweaty with them on at the gym but I love it for the immersive sound quality so I don't care.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gryffindecker, You've made a great choice! We're pleased to hear you're enjoying the immersive listening experience on your new Sony WH-1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Great Headphones.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This over the ear head phones have incredible sound quality. I cannot take them off of my ears. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello China,
Thank you for your recommendation and we are very happy to hear that you are pleased with the audio quality of our WH1000XM4. Enjoy and thanks for choosing Sony! - Marco
- Pros mentioned:Comfort
Best headset
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the greatest wireless headset that I was looking for and found this that fullfill that I needed it. Best Sony headset ever and very confortable to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pa10131993, Excellent choice! We are so glad to hear that you are happy with your purchase! The WH-1000XM4 is designed, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have Been in the lookout for 2 years to have a good over the ear headphones for professional and Personal use. Sony gave it all, right budget, Awesome Sound quality, Design, and No doubt the Noise cancellation is great. The icing comes with the color Blue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adit, Thank you for the 5-star rating! Glad to hear that you are enjoying our WH-1000XM4 Headphones! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Carl
Very nice...and the blue doesn't hurt either....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality LDAC, excellent ANC, and utilize the wired connection for a better sound option (saves battery life as well). Got the midnight blue. I had the XM3s and no real difference...except if you need multi-point connections.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanO,
Thank you for sharing your experience with us. We're glad to hear you are enjoying the amazing sound, excelent noise canceling features, and wired connection with your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
best headphone ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable, best quality in sound, best noise cancellation compare to other headphones I have used such as apple's
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidK,
That's great! We're glad to hear that you like the sound quality, comfortable design and noise canceling of the Sony headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
The Beasts But Updated
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are fantastic headphones. The active noise cancellation is top notch and the sound quality is amazing. The only downside to these headphones are that there are only 3 colors to choose from but other then that I would recommend them to anyone in a heartbeat!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Seoya, we're glad that you like the sound quality and noise canceling function of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.
Your feedback about having more color options is greatly appreciated. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Excellent product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product .i bought it as a gift for my daughter’s birthday. It was an excellent choice.good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeniferF, thanks for choosing and purchasing our product! We hope your daughter is enjoying her new headphones! Cheers! ~Earl
- Pros mentioned:Sound quality
They’re great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my girlfriend for Christmas. They sound amazing and the noise cancelling works perfect! She is going to love them!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jdub, We are glad that you like the sound quality and noise canceling of our WH1000XM4 headphones. You chose the best for your girlfriend. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Best over ear headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality and bass. Noise cancelling is on point and the best purchase I’ve made in awhile
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DevanteK,
Thank you for the purchase! We're happy to hear that you like the sound quality, bass and noise canceling of the headphones. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Best gift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect gift for my daughter. Got it on sale $120 off plus 5% its a no brainer. She says sound quality is better than airmax.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Evanlea, thanks for choosing and purchasing our product. It is very nice to hear that your daughter is enjoying the sound quality of our product. The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Weight
Bose vs. Sony?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these. After years of being a Bose customer I struggled with a change to Sony. The Sony set sounded like it offered more noise reduction and felt lighter to wear during long days of virtual conference calls. I am not sorry I bought Sony - love them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shannon,
You made the right choice with the Sony headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great noise cancelling headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones almost totally eliminate the world around you. The sound quality is amazing. The only thing I wish was better was the microphone. It is a bit weak.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn, we're glad you like the sound quality of our product. We understand your feedback regarding the mic of your SONY unit. If you encounter an issue with the microphone, please follow this link:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00253325
If you require any additional support in regards to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Hands down the best headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones, they are awesome. I use them for everything. Its pretty good with tuning out the background noise. You wont regret this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yoshi, we're glad you love our product. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! ~Earl
- Pros mentioned:Sound quality
Older model, still one of the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The level of quality Sony puts out on their headphones and TVs are undeniable. Easy still one of the best noise cancelling headphones on the market.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Allen,
Awesome! We're glad to hear you like the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!
-David
Best Noise Canceling Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are amazing. The noise canceling is great. I can work in quiet, even while my Grandson watches TV and/or plays switch.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanneG,
We appreciate you taking the time to share your experience with the SA-RS3S speakers. It's wonderful to hear that the new sound is so much better and that the clarity has been a great benefit for you both.
We are very sorry for the pairing difficulties you faced and for the confusion with the included instructions. We understand how frustrating that can be. We're happy to hear you found a helpful online guide and were able to get everything working. Please know that our support team is available from Monday to Friday 9am - 9pm ET and weekends 10am - 8pm ET. May you need further assistance you can reach out to us at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks again for your review, and for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
- Pros mentioned:Sound quality
Great Noise Canceling, average call quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancelling at these XM4 is still one of the best in the market. The call quality continues to be average as the update on the microphone appears to be very small compared with XM3 version. Having the ability to pair two devices simultaneously is the main and probably only justification if you want to upgrade from XM3.
I would recommend this to a friend - Pros mentioned:Sound quality
Amazed...!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The price and quality is unmatchable. The sony app is one of the best out there.Sound clarity in this headphone is really nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Karn,
Great! Worth every penny, right?! We're very happy that you appreciate the sound quality of our XM4 as well as the Sony app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! - Marco