Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
comfortable and great noise
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are comfortable and have great noise reduction.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MistBear, we're glad you like the comfort and noise canceling feature of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great buy if it’s on sale
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal headphones! The audio is amazing, a lot of features on the headphones and with the app! Great noise cancelling! The only thing is after some time my ears start to ear due to the fit. And I have small ears
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Player, Awesome! We're glad that you appreciate the sound quality of the WH-1000XM4 Wireless Noise-Canceling Headphones. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! Jay
- Cons mentioned:Volume
Good but not loud enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound very good, lots of good features. But despite all that, they do not have good volume. All songs on all platforms i listen at 100% and still wish they would go louder. Im well versed in electronics and tweaked all settings. But alas, still weak at 100% volume. Would have been perfect if were louder. Will be returning them tomorrow. Not worth the high price tag if you cannot enjoy your music.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi S007V,
We're glad that you like the amazing features of the headphones particularly the sound quality. It's unfortunate that you are already looking to return the headphones because the volume is not living up to your expectations. Make sure to update the software version of the headphones (via the Sony Headphones Connect app) for optimum performance.
Reconnecting the Bluetooth device to the headset once again may also help improve volume issues.
Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for sharing your review and for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Sony- WH- 1000XM4 Review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these headphones! Easy to use, they connect to your mobile via bluetooth flawlessly and they sound fantastic! I have a large head and they fit with ease due to the adjustability! Also, I love the color! I can't say enough good things!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fergman, we're glad you love the sound quality of our product. The WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Dont want your wife nagging at you? Buy this!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphones are great. I no longer hear my wife nagging at me all the time. Just put these babies on and boom, instant silence added with whatever noise is connected to the bluetooth streaming. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Barrytigas,
Awesome! We're glad that you are enjoying the noise canceling function of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Sony headphones
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed these and was considering the Beats but the salesman at best buy told me he had this pair and worth the value he was right
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fozzy, we're very glad to hear you're loving your Sony - WH1000XM4 headphones! Sounds like you got some solid advice—there's nothing better than finding a product that truly lives up to the recommendation. Enjoy the exceptional sound, comfort, and value, and thank you for choosing Sony! Best regards, -Dominick
- Pros mentioned:Battery life
amazing headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm revieing this almost 2 years after my purchase and I STILL love them! I also bought the Sony ear buds. these are lightweight and keep a charge a long time. I use them with my iOS devices as well as Peloton bike
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimFlorida, Awesome! We are so glad to hear that you are happy with your new WH1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tine your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Great sound and long lasting battery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones. I upgraded from the mx3 because of the ability to connect two bluetooth items at once. To my untrained ear they sound really close to the mx3 which isn't a bad thing at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lutch, Excellent! We're glad that you are enjoying the sound quality and battery life of your headphones. We also appreciate upgrading your XM3's to our XM4. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality you really feel the music thanks to the various options of sound you get i use them when i go to the gym or when i need to study and focus on what im doing, they look and feel great and the app is really easy to navigate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi javi23, Great! We're glad that you like the sound quality and ease o using the app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Sony xm4
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xm4’s is sounds really good ! But if you have the WH-XB900N they will sounds very similar so I’m not sure if it’s really worth the upgrade. But if you can find for a discounted price. You will not regret it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JP226! Thank you for the 5-star rating! Glad to hear that you are happy with the sound quality of your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
Great ... but better be at this price :)
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow. Just a different experience now with these headphones. The user experience is a bit clunky when learning how to connect them and I wish I could have connected to PS5 w/o an adapter but these things are phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoSantana,
Thanks for sharing your review and experience with the WH1000XM4. We understand where you are coming from. Help guides and manuals are available on our support website:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/manuals
We cannot guarantee that it will work flawlessly with a PS5. We recommend using headphones that are designed for game consoles such as our PlayStation headsets for optimum performance. In addition, you can connect these headphones to most televisions over Bluetooth so you can get the audio from your PlayStation.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Quality Headphones with Extraneous Features
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn't consider myself an audiophile, however, I do not think these headphones offer the greatest sound for the price range. It offers many touch control features such as being able to lower/higher the volume with a stroke of a finger, disable noise cancellation by hovering your hand over the right earphone and many others, but I did not see myself using these features often. Some things I think are important to point out: These are primarily wireless bluetooth headphones in that they need to be connected via bluetooth to be able to modify and get the enhanced audio quality settings via their app. If you use these headphones strictly wired, the audio quality is noticeably worse. This does not seem like too big of an issue for me since they charge relatively quickly. On that note, these headphones cannot be used while they are charging. With that being said, I still enjoy these headphones, but if I had the option to buy these again, I think I would probably choose the Bose QC35 that are available for around the same price since I have had a better experience with Bose overall.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Raspucian,
We appreciated your in-depth review of the headphones. Sony takes all feedback seriously. Rest assured that this will help us improve our products. Thanks for choosing Sony.
~Ralph
- Pros mentioned:Sound quality
Best Headphones under $400
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great, ANC works well and EQ options are phenomenal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CalP, awesome! We're glad you like the sound quality and noise canceling feature of your headphones. Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great noise cancelling headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these to replace my Bose QC34 that died on me after way too much use. These are really comfortable, great sounding and the Noise cancelling is really great. Drowned out all the fireworks on New Year’s Eve really well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chrisinatlanta,
We regret to hear about what happened to your previous headphones. You made the right choice in upgrading to the Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones are easy to carry and sound amazing. The noise cancellation feature is great and customizations you can do are also good
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Adrian, Awesome! We're glad that you love the sound quality, and lightweight-weight design. With intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Best headphones I've owned
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the 360 audio. Too bad I can't have this for all the music that I have. But without the 360, the sound is still very good. And I use it for video conferencing calls on PC and it's superb. This one has everything that I want. I can't ask for more.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FrankieY18, Great! You definitely made the right choice. We're glad you're enjoying all the improvements we made on these headphones especially the 360 reality audio. Sony’s industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony’s proprietary HD Noise Canceling Processor QN1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. To get the most out of your WH-1000XM4, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve always wanted a pair of over ear headphones and this was it. This was what I’ve always wanted. I bought these because they are highly regarded as having the best anc on the market. I believe this to be pretty accurate and the sound is also amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Exceptional, You've made an amazing choice! We're thrilled to hear you're enjoying the industry-leading noise canceling feature and great sound quality of the unit. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Comfort
Great Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from BOse quit comfort NC headphones (I and II). Bose are a bit lighter on the head, but this one has so many other features. Removing them from the head pauses what you are playing is great. USB-C charging is how it should be.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Poclovis,
We appreciate the honest feedback. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Sony xm4 headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ive ever heard in my opinion! I would recommend to anyone.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KamrenC,
Excellent choice! We're happy to hear that you are enjoying your XM4 headphones. Your satisfaction with our product means a lot to us. Thanks for the recommendation and for choosing Sony! - Kris
The best overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite out of my two dozen headphones. Highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TeeheeMF,
That's fantastic to hear! We are incredibly thrilled that the WH-1000XM4 headphones are your absolute favorite among your extensive collection. Thank you for the high recommendation!
Thanks for choosing Sony.
Best regards, Eliab