Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Sound quality
Apple pie for the ear
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!!!! Money well worth spent. Would recommend for other
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, CharlieS! We appreciate the perfect rating! Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Sony - WH1000XM4 Noise-Cancelling Headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones worked great and did a good job of making my flight more peaceful
I would recommend this to a friendBrand response from SonyListens
Posted .Amazing, jrwilker! We're extremely pleased it suits your needs and expectations. Thank you so much for sharing your excellent experience with your WH-1000XM4 and for choosing the best brand, Sony! - Romeo
- Pros mentioned:Sound quality
Great Noise Cancellation Headphones
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones with amazing noise cancellation. I use these on flights and they are great for blocking out the sounds of the engines.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Caleb, Thank you for the positive review! We're glad you're enjoying your new Sony WH1000XM4 and good to know that you find the noise cancellation effectively blocks out the sound of the engines during your flight. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony. -Sam
- Pros mentioned:Sound quality
Amazing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing noise cancellation ever. Quality is too good. The way it has transparency mode when we talk amazing. Nice way to forward,backward and volume controls
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RahulV,
Great! We're glad that you like the noise canceling function, sound quality, and touch controls of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
My home use headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have excellent sound filtering with its large, cushioned ear coverings. The sound canceling works great as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RayD,
Thank you for reaching out to us today! We're always happy to hear from you. We appreciate the 5-star rating and we're glad to hear that you like the sound quality and noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Very happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible noise cancelling. Can finally listen to audiobooks or music in peace. Audio quality is good after researching EQ values for the stock app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Byulos, That's amazing! We're delighted to hear that you're enjoying the incredible noise cancellation and great sound quality of these headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam
- Pros mentioned:Sound quality
Great for noise cancellation
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was excellent, and had amazing noise canceling. However, being in the apple ecosystem, it was a bit of a hassle to switch between devices compared to apple headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyer, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Noise cancelling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working from home can be a cacophony of leaf blowers and landscapers. These headphones did the job well enough to be able to hear and concentrate in meetings. Easy to set up with my smart phone and comfortable to wear for long periods on blue tooth.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NoNoise,
We're glad that these headphones are perfect for your lifestyle. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony!
~Ralph
- Pros mentioned:Sound quality
Wireless Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headphones were a Christmas gift to my grandson attending Stanford and is very happy with them. Blocks out noise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BigC,
That is awesome! What a nice Christmas gift and congrats to your grandson. He will definitely enjoy this one for sure, especially the noise canceling feature of the XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphone No noise from outside You can use use other purpose as well
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PoritoshM, Thanks for leaving us such a great review on the WH-1000XM4! We are really delighted to hear you're satisfied with the incredible sound quality and excellent noise cancellation of your WH-1000XM4 Wireless Noise Cancelling Headphones. It sounds like we hit the mark with the WH-1000XM4! Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Noise Cancelling
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifully crafted head phones i absolutely love these. they work great on airplanes and tattoo appointment's
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BaileyC, Thanks for sharing your experience. We are thrilled to hear that you absolutely love your new Sony WH1000XM4 wireless noise canceling headphones. Thank you for your purchase. Enjoy your music! Vincent
- Pros mentioned:Sound quality
Best in price range
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality headphones with well rounded features. Best value for money.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the 5-star rating, JoAb! We're glad you are happy with your purchase. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Sound quality
Good sound and comfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expensive but man they sound great. I've purchased before for $350 and returned because it wasn't worth it. I got them on sale for $280 and it makes it more worth it. Sound and feel is great. Controls on the side are good once you get used to them,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yeet, That's a great deal! We're glad to hear you feel that the excellent sound quality, comfortable fit, and user-friendly controls of the WH1000XM4 is worth it. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Your feedback about the Sony app and touch controls is greatly appreciated. This will certainly help us improve our products. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
These are the best headphone I've listened to.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a long time since I purchased headphones. These are a feature-rich set that meets and exceeds the hype and expectations. The Sony headphone app access features not available many other premium headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Larry, Thank you for the 5-star rating! We're thrilled to hear you feel the WH-1000XM4 the best sounding headphones you've purchased and that it exceeded your expectations! It's nice to know you're enjoying the superb features and you're utilizing the different functions found on the Sony Headphones Connect app. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Don't be cheap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible in every sense of the word. Noise canceling is second to none. Build quality is great, it comes with an extremely nice hardshell case. If you looking for perfect sound, try these, plus the app and eq settings make it even better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Audiolover, We are thrilled to know that you like most of the features and capabilities of your Sony wireless headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for choosing Sony! -Vincent
- Pros mentioned:Sound quality
Wanted these for Teams
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really wanted these for Teams use in the office, but they just don't handle switching between stereo audio and headset audio when going back and forth from Teams calls to videos or Spotify etc. My Bose 700 seems to handle the task just fine, so I'll just use those for calls and keep the Sony's at home for music, cause they do sound amazing. Definitely like the sound better than the Bose, it just feels more alive. I wish the app had more information in it regarding the different features and what all the different settings and modes were for. The noise cancelling seemed to be on par with the Bose for office use, but I didn't really like the 'speak to switch' feature, when singing along to Spotify it would pick up my voice and paused my music for 10 seconds. Couldn't seem to turn it off while keeping the additional features of noise cancelling. Very premium feel, love the color and the non-flashy styling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CrazyLefty, while we are glad to hear that you are happy with the sound quality of the WH-1000XM4 , we are sorry to hear that you are having a hard time using them for office use specially on Teams. For this, please make sure that your device has a Bluetooth function that supports calling connections (HFP/HSP). Re-establish the connection between the source device and the headset. Select HFP or HSP for the profile.
You may also check our related article link on how to use Bluetooth headphones for video calls on a computer.
Here is the link: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00250089
In case you need further assistance, please email the below information to socialsupport@am.sony.com:
Full Name:
Best Buy Username:
Telephone Number:
Sony Headphones Model Number:
Additional Information regarding your experience with the WH1000XM4.
Sincerely,
Carl
- Pros mentioned:Sound quality
Better than Bose
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent wireless noise-cancelling headphones. I was skeptical about these versus the industry leading Bose, however these are working so well that I don't know how Bose will maintain their marketshare unless they make some innovative changes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Disappointed, Great! We're glad that you like the noise canceling feature of your noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Perfect Sound Quality Great Price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have a perfect sound quality and is a really good price. Perfect Christmas or birthday present!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CrystalCara, we're glad you like the sound quality of our product. Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Sony noise canceling headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I owned a pair of the precious model and they are still doing great i bought my girlfriend a pair she loves them
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Done,
Wow! It's nice to hear that you and your girlfriend loves the quality and performance of our WH1000XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Leader of the class
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely near perfect set of noise-cancelling headphones. Easily the best pair I’ve ever owned. Believe the hype. I work in a very noisy (90+ Decibel) work place and these headphones are the truth.One of the best purchases I have made in a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Truplaya62650, we're glad you like our newest industry-leading noise canceling headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. For total convenience, WH-1000XM4 headphones can be paired with two Bluetooth devices at the same time. So when a call comes in, your headphones know which device is ringing and connect to the right one automatically. You'll also be able to quickly, smoothly switch your headphones to either of the two devices at the touch of a button. Thanks for choosing Sony. ~Earl