Customer Ratings & Reviews

Hi Wesabee, amazing! We're glad you like the sound quality of our product! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! ~Earl

Hello ChaseJ,
That is awesome! Thank you for your feedback and we are truly happy that you love our WH1000XM4. Thanks to its awesome noise canceling capability, you can now study without any distractions or can walk in the park without any unwanted noise. Thank you for choosing Sony! - Marco

Hi lummm, we're glad you like the noise canceling feature and the fit of our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing SONY! ~Earl

That's great, Davel! We're thrilled that you are happy with your headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for your purchase. Enjoy! -Craig

Hello MachineBaby,
That's awesome! It's nice to hear your that you are pleased with the sound quality of our WH1000XM4 and the amazing customer service you received. Thank you for choosing Sony! - Marco

Hi Leah, Great! We're very happy to hear you like the lightweight design and customizable EQ of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam

Hi DennicejM, Thank you for the fantastic review! We're glad to hear that you love the comfortable fit and great sound quality of your Sony WH1000XM4. Thanks for choosing Sony! -Sam

Hello John,
Wow! Thanks for purchasing your 2nd unit and we are truly delighted that you are still amazed with the noise canceling capability of our WH1000XM4. Thanks for your recommendation and for choosing Sony! - Marco

Hola VeronicaG,

Gracias por darnos esta increible calificacion de 5 estrellas.

Estamos mas que felices de saber que estas disfrutando tus audifonos WH1000XM4, y agredecemos que super recomiendes ese producto—esta es justo la experience que esperamos para nuestros compradores!

Gracias por elegir Sony!

Saludos,
Jenn | Sony North America.

Hi MLCTULSA, Awesome! We are glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl

Hi JMS15,

We're so glad you're enjoying the WH-1000XM4 headphones and that they're hitting the mark for all your activities. We appreciate you sharing your experience.

Thanks for choosing Sony.

Best regards,
Eliab

Hello GracielaA,

That's incredible to hear! We are absolutely thrilled that the WH-1000XM4 headphones have "upped the game" for your music listening. Hearing that you find the separation of instruments "INSANE" truly highlights what we strive for in our audio engineering. It's fantastic when a music lover like yourself experiences that level of detail and clarity.

Thank you for choosing Sony. Have an amazing day!
DiegoV

Hi Cris,
Awesome! We're glad to hear that you are having a great time with your WH1000XM4 headphones. Thanks for choosing Sony! - Kris

Hi SydneyS,

Thank you for the purchase! We're glad to hear that you love the noise canceling of the headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location.Thank you for choosing Sony!

-David

Hello ReynaldoGhappycustmer,
Wow! This brings us joy hearing your satisfaction or should I say your son's satisfaction on the audio quality and performance of our WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If he hasn't already, please tell him to check our Sony Headphones Connect app which will let him fine-tune his music to his liking! Thank you for choosing Sony! - Marco

Hi Alicia,

Thanks for sharing your review and experience with the WH1000XM4. We're glad that you like the noise canceling and user-friendly functions of the headphones. For optimum fit and comfort, make sure that you are wearing the headphones properly and adjust the headband to your needs.

Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

-Ralph

Hi BibekB, we're glad you like the noise canceling feature of our product. Thanks for choosing Sony. ~Earl

Hi CarlosB, Thank you for the positive review! We're so glad you like the excellent noise cancellation, great sound quality, and overall built of your Sony WH1000XM4. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing SONY! -Sam

Hi Greg,

Thank you for choosing Sony!

We're truly heartened to learn that your household now has a second pair of WH1000XM4 headphones and that they continue to be a great choice for you. It’s wonderful to know they’ve earned such a trusted place in your daily life. Thank you for your loyalty and for sharing your experience with us.

Best regards,
-Fred

Hi KevinM,

Thanks for sharing your review and experience with the WH1000XM4. You can't go wrong with these headphones! Rest assured that these also offer premium quality just like any other Sony Headphones. Thank you for choosing Sony!

-Ralph