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Customer Ratings & Reviews

Your price for this item is $348.00
The comparable value price is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 12490 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.9 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 12,490 reviews
  • Rated 4 out of 5 stars

    Sony XM4S

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these headphones. Perfect for the gym or playing basketball. Although they’re a bit heavy sometimes but for the noise cancellation is so worth it. Perfect for long car trip's.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Ariel,
      That's awesome! It's nice to hear that you are enjoying your gym sessions and basketball using our Sony WH1000XM4. We're glad that you are pleased with the noise canceling capability of your XM4 as well. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony XM4 for reference audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these: can connect to 2 devices, noise cancelling is great, and the sound quality is excellent. These sound very natural and detailed. The eq lets them be tuned to very accurate sou d to what the sound engineers were going for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sqaudio,

      You made the right choice! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thanks for choosing Sony.

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great for workouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the gym, just buy some covers for the leather

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kays,

      Thank you for the 5-star review! We're so happy to hear that your WH1000XM4 headphones are perfect for the gym. The comfort and fit are definitely key features, and your suggestion about using covers is a great tip for extending the life of the earcups. A fantastic feature of these headphones that makes them perfect for any environment, including a busy gym, is the Adaptive Sound Control, which automatically adjusts the noise cancellation and ambient sound settings based on your location and activity, so you can focus on your workout without distraction.

      Thanks for choosing Sony, have an excellent workout day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality, comfortable headphones. The noise cancelling is excellent as well as the sound. The Alexa feature is very convenient also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fantastic,
      Awesome! We're happy to hear you are enjoying the amazing sound quality, noise canceling features, comfortable fit and Alexa features with your WH1000XM4. Intelligent and intuitive, these headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. Couldn't ask for better quality. Best Buy is the best for selection!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NickiA,

      You made the right choice! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but good quality. Wish they were more comfortable, can't sleep with them on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Robin,
      Thank you for your purchase and for leaving your feedback. This will help us improve our future products. Your input is highly appreciated. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    WONDERFULLY QUIET!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SOUND IS EXQUISITE AND THE NOISE CANCELLING IS THE BEST I HAVE EVER HEARD. JUST A BIT HEAVY AFTER EXTENDED WEAR BUT BETTER THAN EXPECTED! THESE ARE EVERYTHING I HAD HOPED FOR. XMAS IS COMING. BETTER GET A SET EARLY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MERRYCHRISTMAS, Thank you for the 5-star rating! We're very pleased to hear you're enjoying the amazing sound quality and noise canceling feature of your new Sony headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones with amazing quality. Noise canceling is also a great feature

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Cjb1998,
      Great! It's nice to know that you are amazed with the sound quality and noise canceling capability of our XM4. Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony M-4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To me these is the best of the best really good on everything

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OmarP, we're happy to know that you are enjoying your new headphones! Thanks for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Good Sound Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing. I love the headphones so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, CamillySh! Thanks for the 5-star rating. We're glad you like your new headphones. Enjoy and thanks for choosing Sony. -Craig Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is prolly the best daily use headphones I have purchased

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnimR,

      You made the right choice! We're glad that these headphones are perfect for your lifestyle. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling feature good for travel on a plane or travel in general

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ManuelB, thanks so much for the 5-star review! We couldn't be happier to hear the Sony - WH1000XM4 is the perfect travel companion for you. Whether you're flying or on the go, it's awesome to know the noise cancelling and overall performance are making your journeys more enjoyable. Thank you for choosing Sony! Best regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing headphones great quality very good!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vaal,
      Awesome! We're glad you like your WH1000XM4 headphones. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good performance, simple set up.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up with excellent sound quality and excellent noise cancellation qualities.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello iphonechargercord,
      Perfect! It's nice to know that you easily setup your new WH1000XM4 and enjoying the excellent sound quality and superb noise canceling capability of your headphone. Thank you for choosing Sony! - Marco Sony_US

  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable and easy to set up. Really does cancel out the noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KLM1,

      We're glad that you like the comfort, noise canceling function, and had an easy time setting up the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality! Great sound! Easy to connect. Glad I purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jess, Awesome! We are glad to hear that you are happy with the sound quality of your newly purchased WH1000XM4! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Employee company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real amazing,sound, noise cancelation and muitlples features still to discover. Excelent purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarcoV,
      Congratulations on your purchase! We are very happy that you chose our Sony WH1000XM4. You will surely enjoy this one for having such an awesome noise canceling capability, amazing audio quality and other fantastic features through the Sony Headphones Connect app. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco Sony_US

  • Rated 5 out of 5 stars

    A masterpiece

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable in every single area, period! Best I've had for what they're intended for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alicia,

      Thank you for the purchase and we're glad to hear that you like the headphones. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best noise canceling headset for the money. I got mine on sale and it is just great! I will say the only annoying part is having to download the Sony app to pair it to my phone. Other than that I am pleased with it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TacoGaming,

      We're glad that you like the noise canceling of the headphones. It is recommended to download the Sony Headphones Connect app to fully utilize the capabilities of the headphones. You won't regret it!

      We hope you continue to enjoy the amazing features of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    sony headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve been using these for a couple months now and they are the better of the overeat headphones i’ve used before

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi zhexeed, Great! We are glad that you are enjoying your newest noise canceling headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! Erin Sony_US