Customer Ratings & Reviews
- Model:
- WH1000XM4/B
- SKU:
- 10187751
Rating by feature
- Sound Quality
Rating 4.9 out of 5 stars
- Battery Life
Rating 4.8 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
- Pros mentioned:Comfort
Great travel headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very comfortable and have large ear cups compared to some of the others in the business.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Clearmist,
Great! It's nice to know that found the perfect headphone for your travels. Surely, you'll enjoy your trips listening to your favorite music with this on. Awesome comfortability and amazing sound quality. Thanks for choosing Sony! - Marco
- Pros mentioned:Sound quality
Bluetooth Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are awesome! The noise cancelling is great! I use them for phone calls and they are top notch!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CraigV, we're glad you like our product! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Phenomenal head phones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have a pair of Bose QC15s for years. They have been great, but after getting these for my wife, it is amazing the advancements over the years. Sound quality and noise cancelling are the best from all the others we tried.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyLGCXcustomer, Amazing! We're thrilled to hear that you feel the WH-1000XM4 is the best sounding headphones when comparing to other headphones in the market. It's nice to know you're enjoying the incredible sound quality and noise cancelling feature of the unit. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thank you for sharing your awesome feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the average listener, these are excellant headphones to have. Even if uou dont know how to customize the EQ settings, they sound great. Strongly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rockportjesus, Awesome! We are so glad to hear that you are happy with your new WH-1000XM4 headphones! The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good heaphone, use them everyday and they are perfect for an evryday use, i really like them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RosaiselaL, we're glad you like our product! The WH-1000XM4 is designed with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great to listen lectures. I find the noise cancelling very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello AliceP,
Great! It's nice to hear that you can listen to your lectures without any distractions, thanks to the awesome noise canceling feature of our XM4. Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Amazing!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the noise cancellation compared to the xm5 was significantly better and I do enjoy the settings on their app better than the xm5. The sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi allie,
Thanks for sharing your 5-star review of the WH1000XM4. We're glad that you are enjoying the noise canceling function and app settings of the headphones. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Weight
Excellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best headphones. Lightweight and the customizable eq is the best part.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Leah, Great! We're very happy to hear you like the lightweight design and customizable EQ of your new Sony WH1000XM4. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Better then the rest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hype is real. The sound quality is better then any headphones I have owned for the last 30 years.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OLED4ever, That's awesome! We are truly happy that you love your Sony WH1000XM4. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If she hasn't already, please tell her to check our Sony Headphones Connect app which will let her fine-tune her music to her liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's a great product! You can't hear anything outside of what you're listening to
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimi, we're glad you are enjoying your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Comfort, Sound quality
Not to loud, but good enough for most.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable. Sounds Good. Max volume could be better though.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi datboidago, We're very grateful for this positive feedback! Good to know you appreciate the comfortable fit, good sound quality, and overall features of your new headphones. The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Good in most areas
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these headphones daily, battery life could be better but I do use it a-lot. Speak to chat is probably the worst feature as it turns on by itself or is sensitive (eg. touching the pillow) but music quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danny,
Thank you for the review and we're glad to hear that you like the sound quality of the headphones. You may find this article helpful on how to resolve your speak to chat issue.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm4/articles/00285913
The WH-1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great Option If Loud Environments Make It Hard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great headphones, they cancel out noise and help when things tend to be loud. I definitely recommend these
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EnderDragon,
Thank you for your purchase and for your recommendation. We're glad to hear that you are pleased with the noise canceling feature of our Sony WH1000XM4 and helped you blocked surrounding noise when needed. The WH1000XM4 is a new design, with intelligent and intuitive Ambient Sound Control features that include improvements to Multipoint connection and our industry-leading Noise Cancelation, exceptional sound quality, and Smart Listening that adjusts to your behavior and location. If you haven't already, please check our Sony Headphones Connect app which will let you fine-tune your music to your liking! Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Great pair of headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones, cudos to Sony they manage to compete with Apple headphones and beat them. I am very happy with the product and the price I got it in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HammadA,
You made the right choice with the Sony WH1000XM4! Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good shizzz
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality. Good sound. *cough* a little more bass wouldn’t hurt lol but it’s niceeeee tho.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KRay901,
Thanks for sharing your 5-star review and experience with the WH1000XM4. Your feedback about the bass is greatly appreciated. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). Sound quality may vary depending on the source content. You do have the option to adjust the equalizer function of the Sony app to tailor-fit the sound quality to your needs. Hope this helps.
Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Surprising upgrade to xm3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony wh-1000xm3's were almost perfect. Best headphones on the market, until now. The Sony wh-1000xm4 fixed the few MINOR improvements wh-1000xm3's needed. I don't know if a "perfect headphone" exists, but if it does, it's the xm4!
I would recommend this to a friend Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These were perfect for me, and the staff was very helpful by finding me exactly what I needed and wanted
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IanL,
Thank you for choosing Sony!
We couldn't be happier to hear that you love your new WH1000XM4 headphones! We're also glad that our team at Best Buy was able to help you find the perfect fit. Thanks for sharing your positive experience!
Best regards,
-Fred
- Pros mentioned:Sound quality
Sony XM4 headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones but the newer xm5 is available for just a smaller premium
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KevinM,
Thanks for sharing your review and experience with the WH1000XM4. You can't go wrong with these headphones! Rest assured that these also offer premium quality just like any other Sony Headphones. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Love it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first pair of noise cancelling headphones, and I am never going back. It is perfect for me while working from home. I have used it hours on end without feeling any headaches
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jennnnnnn,
You made the right choice with the Sony WH1000XM4! We're glad that these headphones are perfect for your lifestyle. Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for choosing Sony!
-Ralph
Great Headphones
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing headphones. The design itself are so cool. I bought these for travel use and they do the job on the plane. I love these headphones. Only gripe I have with these is that wearing a mask and having these on my head tend to hurt my ears after while since the the mask is the over the ear style. Other then that these are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MaceWindu,
We're glad that you like these headphones for your travels. Your feedback about its comfort when using with a mask is greatly appreciated. Make sure to adjust the headband of the headphones for optimum fit and comfort.
Intelligent and intuitive, the WH-1000XM4 headphones offer further improvements to our industry-leading noise cancelation, exceptional sound quality, and smart listening that adjusts to your behavior and your location. Using the Sony Headphones Connect app, Ambient Sound Control lets you adjust the volume of background sound and gives you the option to allow voices alone to be heard. Meanwhile, the Equalizer lets you customize sound levels to suit your music. Thanks for sharing your review and for choosing Sony!
-Ralph